Provides administrative support to the daily operations of the Solicitor’s Intervention Programs. Performs a wide variety of clerical duties. Interacts with employees, program participants and outside agencies when answering questions, obtaining/distributing information or coordinating department programs/projects. Assists management with state reports multiple times per year. This position is FLSA nonexempt.
- Provides administrative support to the daily operations of to include telephone and over the counter interaction with external and internal parties, processing paperwork, and entering data into various databases.
- Responds to requests for information from supervisory staff, employees or the general public. Answers questions related to the department’s activities, programs, policies and procedures. Conducts follow-up research to retrieve answers and supporting information.
- Participates in special projects as assigned.
- Serves as backup for other positions within the office and performs other duties as required.
- Adheres to assigned work schedule as outlined in the Department and County attendance polices and procedures; ensures all behaviors comply with the County’s Personnel Rules and Regulations.
- Responsible for setting up new files, monitoring client participation, scheduling classes, maintaining detailed and accurate reports and notifying all involved agencies of final dispositions.
- High school diploma or equivalent
- Proficiency in Microsoft Word and Excel
- Excellent time management skills and the ability to prioritize work
- Strong problem solving and attention to detail
- Clear and effective oral and written communication skills
- Ability to multi-task in a fast-paced environment
