Please note: The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $98,662 to $171,133, based on the candidate’s qualifications and experience.
The Montgomery County Fire and Rescue Service (MCFRS) Fleet Operations inspects, maintains, and repairs fire and rescue apparatus and ensures compliance with local, state, and federal requirements and regulations. The fleet is comprised of nearly 300heavy, medium, and light duty vehicles including pumpers, aerials, rescue squads, and ambulances. The department is seeking to fill the position of Program Manager I.
It is exciting to work for the Fleet Section of Montgomery County Fire and Rescue Service because it directly supports the mission of saving lives by ensuring that emergency apparatus are safe, reliable, and ready to respond at all times. The Fleet Section plays a critical behind-the-scenes role where technical expertise, teamwork, and problem-solving have an immediate impact on frontline operations. Being part of MCFRS Fleet means contributing to a high standard of service, embracing innovation and continuous improvement, and taking pride in knowing that well-maintained equipment helps firefighters and medics serve the community effectively and safely.
The Montgomery County Fire and Rescue Service (MCFRS) is seeking a motivated, detail-oriented professional to join our Fleet Operations and Support section as a Manager III team member. This position is ideal for an individual who thrives in a fast-paced, mission-driven environment and takes pride in providing strong administrative and operational support that directly impacts emergency response readiness.
The successful candidate will provide comprehensive administrative support to MCFRS Fleet through a variety of resource management and tracking programs. This role also is responsible for oversight of the daily and long-term fire rescue fleet operations, including preventative maintenance, routine maintenance, repairs, and quality assurance. The Manager reports to a uniformed Fire Rescue Assistant Chief and supervises represented and non-represented personnel and occasionally uniformed personnel.
The Manager III (Fleet Operations Manager) works within the Division of Support Services Section to provide senior level fleet management that is complex in nature. The position is responsible for oversight of the daily and long-term fire rescue fleet operations, including preventative maintenance, routine maintenance, repairs, and quality assurance. The successful candidate will be responsible for the following:
- Ensuring that the MCFRS fleet has enough in-service vehicles to meet the needs of Operations on a 24/7 basis.
- Designing, managing, and monitoring preventative maintenance and quality assurance programs to be implemented by Fleet Operations personnel.
- Managing the overall effectiveness, efficiency, and safety of the MCFRS Central Maintenance Facility.
- Collaborating with Fire Rescue Operations leadership address immediate and future needs.
- Ensuring that all MCFRS vehicles meet established DOT, National Fire Protection Association (NFPA), manufacturer, and MCFRS standards for maintenance and repairs, safety, performance, and service delivery.
- Ensure that maintenance records are completed and maintained.
- Establishing performance measures for the MCFRS fleet.
- Developing, implementing, and enforcing policies and procedures for Fleet Operations.
- Ensuring that adequate parts and supplies are available to support repairs and maintenance.
- Monitoring defect reports, feedback, and observations to assess trends.
- Measuring and analyzing data from the fleet management information software system to determine costs, reliability, and repair trends.
- Providing input to the Fleet Support Manager for technical specifications of new vehicles, including those acquired by the Local Fire Rescue Departments.
- Monitoring and addressing warranty and campaign repair issues in cooperation with the other Manager III ( Support Manager).
- Writing, managing, and administering contracts with service and/or parts vendors.
- Participating in interviews and selections in the hiring and promotion of personnel.
- Selects and implements training by internal and external providers.
- Monitoring and allocating operating and capital budgets.
- Performing other job-related duties as assigned.
The position is located at a warehouse type facility located in Rockville, MD. The individual selected for this position will be considered an "Essential Employee." Essential employees must report to work during a period of general emergency or liberal leave. The work is performed in all seasons, regardless of weather, indoors and outdoors, with exposure to environmental factors found in a warehouse and automotive shop. Strict adherence to safety precautions and procedures and the use of appropriate protective devices will be required at all times. This position requires routine off-hour availability by phone and may require work outside of normal business hours, including overnight stays during weather events, major incidents, etc.
As a manager/supervisor of unionized employees, this position is responsible for fostering a positive labor relations environment based on mutual trust, respect, and cooperation. The selection process for this position will include an evaluation of core leadership competencies such as Customer Service Orientation; Commitment to Diversity; Communication and Persuasion Skills; Teamwork, Cooperation, and Collaboration; and Balanced Risk Taking and Innovation.
Experience: Five (5) years of progressively responsible professional experience in the direct operation of a large-scale fleet or heavy equipment repair facility that includes experience with medium-duty or heavy-duty vocational vehicles using a fleet maintenance management software system.
Education: Graduation from an accredited college or university with a Bachelor’s Degree.
Equivalency: An equivalent combination of education and experience may be substituted.
License: Possession and maintenance at all times of a valid Class “C” (or equivalent) driver’s license from the applicant's state of residence.
- Current EVT Master Level certification on heavy-duty fire department apparatus fleet.
- Experience using a fleet maintenance management software system.
- Five (5) years of progressively responsible experience in prioritizing and managing workload and shop schedules to respond to urgent demands from a public safety Operations background.
