Primary Duties & Responsibilities:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all
employees in this classification.
Primary Duties & Responsibilities:
• Sorting and shelving books.
• Receives and processes new materials such as books, DVDs, video games, audiobooks,
magazines, and newspapers; repairs DVD cases; maintains damaged or missing library
materials; conducts interlibrary loan searches and retrieves all loan request forms from Library
departments; makes minor repairs to worn and damaged books; discards library materials and
assists with preparations for book sales.
• Operates office equipment including copiers, laminating machines, printers, and faxes; laminates
forms and books; may assist in scheduling computer classes; and provides general information,
department locations and current library events information.
• Provides support to the assigned Library supervisor on matters as directed.
• Performs other duties as assigned or required.
Depending on area of assignment:
• Greets customers, answers and routes phone calls to appropriate locations.
• Assists in processing and cataloging books, magazines, newspapers, audio and video materials;
and maintains computer usage tallies in the DPL computer system.
• May process, sort, and deliver incoming and outgoing mail and cleans and sanitizes computers.
• Assists with special programs; contact references and schedules to customers wanting to attend
the program; compiles program packets.
Minimum Qualifications:
Education and Experience:
Community College Student, High School Diploma/GED, High School Student (must be 14 years or older
and have a permit to work) and six months clerical experience that involves customer service; preferably
using automated computer tracking and software systems.
Required Licenses or Certifications:
• None.
Required Knowledge and Skill:
• Interacting with a diverse background.
• Ability to learn library rules, policies, and procedures.
• Provide customer service and assistance.
• Clerical office skills and keeping accurate records.
• Making basic mathematical calculations quickly and accurately.
• Good time management skills.
• Ability to learn the Dewey Decimal System.
• Establishing and maintaining effective working relationships with Library staff and the general public.
Physical Demands / Work Environment:
• Work is performed in a standard library environment.
• Subject to sitting, standing, walking, stair climbing, bending, reaching, and lifting of objects up to 25
pounds.
• Must be able to push/pull library carts and lift/carry library materials.
• Must be able to work a flexible schedule including Saturdays and Sundays.
