POSITION SUMMARY
The Recreation Coordinator will be responsible for planning, organizing, and overseeing the adult athletic programs and Guest Services Operations at the Englewood Recreation Center. This includes developing programs, coordinating events, managing staff, and ensuring the delivery of high-quality recreational activities and ensure excellent customer service, efficient operations, and a welcoming environment for all visitors. This role involves supervising staff, handling customer inquiries and complaints, managing schedules, and ensuring that all front desk activities run smoothly. The ideal candidate will have a passion for sports and customer service, strong organizational and leadership skills, and the ability to engage guests and participants of all ages.
RESPONSIBILITIES
Program Development and Management
- Design, implement, and evaluate a variety of athletic programs for adults.
- Schedule and coordinate leagues, tournaments, clinics, and special events.
- Develop and distribute promotional materials to increase program participation.
- Ensure programs are inclusive and accessible to a diverse community.
- Oversee and manage the guest services team, including hiring, training, scheduling, and performance evaluations.
- Provide leadership and motivation to staff, fostering a positive work environment.
- Conduct regular team meetings to communicate updates, policies, and procedures.
Staff Supervision
- Oversee and manage the guest services team, including hiring, training, scheduling, and performance evaluations.
- Provide leadership and motivation to staff, fostering a positive work environment.
- Conduct regular team meetings to communicate updates, policies, and procedures.
- Create staff schedules and ensure adequate coverage for all programs and events.
Facility Management
- Work with the Recreation Manager on recommendations for the maintenance as well as the scheduling of athletic facilities, including fields, courts, and gymnasiums.
- Ensure that equipment is safe, available, and properly maintained.
- Coordinate with maintenance staff to address any facility issues promptly.
Operational Management
- Manage daily front desk operations, including check-ins, reservations, membership sales, and program registrations.
- Ensure the front desk area is organized, clean, and stocked with necessary supplies.
- Implement and enforce center policies and procedures to ensure a safe and enjoyable environment for guests.
Community Engagement
- Foster relationships with local schools, community organizations, and sports clubs.
- Act as a liaison between participants, parents, and the Recreation Center.
- Address and resolve participant concerns and complaints in a timely and professional manner.
Administrative Duties
- Manage program budgets, including purchasing supplies and processing payments.
- Maintain accurate records of program participation, financial transactions, and incident reports.
- Prepare reports and provide data to the Recreation Manager as required.
QUALIFICATIONS
Education and Experience
- Associate's degree in Recreation Administration or related field required.
- Bachelor’s degree in Recreation Management, Sports Administration, Physical Education, or a related field is preferred.
- Minimum of 2 years of experience in recreation program coordination or a similar role.
- Experience working with both adult and youth athletic programs preferred.
Skills and Abilities
- Strong leadership and interpersonal skills.
- Excellent organizational and time management abilities.
- Ability to work flexible hours, including evenings and weekends.
- Proficient in Microsoft Office Suite and recreation management software.
- CPR and First Aid certification (or willingness to obtain).
Physical Requirements
- Ability to lift and move equipment up to 50 pounds.
- Capability to stand, walk, and actively participate in athletic activities for extended periods.
- Willingness to work in various weather conditions as needed.
This job description outlines the primary duties and qualifications for the Recreation Coordinator position and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
HOURLY RATE
$25.21 - $37.82/Hourly Rate
APPLICATION
Apply online at www.englewoodco.gov/careers
Position open until filled.
CONTACT
Sara Stant, Recreation Supervisor, sstant@englewoodco.gov