THE POSITION
New hires in the Parking Enforcement Supervisor classification may be eligible for one-time recruitment and retention bonuses totaling up to $5,000 during the first year of employment.
The Department of Public Works, Parking Services Division, is seeking a Parking Enforcement Supervisor to serve as the front-line supervisory representative of the City of Sacramento’s Parking Enforcement section. This position requires consistent application of local and state regulations, equitable practices when working with both staff and constituents, and strong communication skills as a lead representative of the largest team within the Parking Services Division. This position is responsible for effectively training new parking enforcement officers and completing professionally written performance evaluations. Parking Enforcement Supervisors are expected to perform the duties of a Parking Enforcement Officer, as needed, including working shifts during weekends, holidays, nights, and in inclement weather.
IDEAL CANDIDATE STATEMENT
The ideal candidate will be adept with both administrative tasks and field operations, including the ability to issue parking citations, respond to complaints and inquiries, perform investigations into parking enforcement issues, and provide front-line advisement and support to parking enforcement staff.
DEFINITION
To supervise, schedule, and dispatch regulatory personnel in the enforcement and control of municipal on-street parking.
SUPERVISION RECEIVED AND EXERCISED
General supervision is provided by the Assistant Parking Manager assigned to on-street parking enforcement and control. Responsibilities include direct supervision of Parking Enforcement Officers.
Essential Duties And Responsibilities
EXAMPLES OF DUTIES
Depending upon assignment, duties may include, but are not limited to, the following:
- Supervise, schedule, and dispatch field personnel involved in parking code enforcement and parking control activities.
- Monitor a two-way radio; dispatch and log all calls.
- Maintain records pertaining to description of parking enforcement routes, Parking Code violations, time zone locations, and related matters.
- Receive, investigate, and respond to a variety of public inquiries and complaints regarding parking regulations and enforcement activities.
- Issue emergency parking permits and delivery permits as required.
- Maintain and issue parking enforcement supplies such as citation books and keys to assigned equipment.
- Review, on a daily basis, parking citations issued for accuracy and completeness.
- Prepare information to be sent to Municipal Court regarding Parking Code violations.
- Maintain statistics on a variety of on-street parking related subjects.
- Instruct, train, supervise, and evaluate subordinate personnel.
- Coordinate parking enforcement activities with other City departments, divisions, and offices.
- Perform field survey work for preferential parking program; compile statistics and coordinate enforcement of program; issue preferential parking permits.
- Perform related duties as assigned.
Qualifications
Knowledge of:
- Pertinent laws, ordinances, and regulations relating to parking enforcement and control.
- City street systems and locations of on-street parking routes.
- Principles and practices of effective supervision.
Ability To
- Supervise, train, and evaluate subordinate personnel.
- Understand and carry out enforcement duties relating to the Parking Code and other appropriate laws and regulations.
- Respond to public inquiries and complaints in an effective, tactful manner.
- Issue appropriate permits for emergency, delivery, or preferential parking.
- Make effective decisions concerning the dispatching and assigning of parking enforcement field personnel.
- Establish and maintain accurate statistics and parking enforcement records.
- Maintain effective working relationships with the public and other City employees.
- Obtain special police officer status during the time covered by the probationary period, and maintain such status throughout employment in the classification.
Experience
Two years of increasingly responsible experience in on-street parking involving public contact and some lead supervision over parking enforcement personnel.
License Or Certificate
Possession of a valid California Class C Driver License.
THE SELECTION PROCEDURE
P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox.
Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified:
- If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ).
- If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section.
- Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.
- If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline . Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C.
- Applicants are responsible for attaching a copy of their DD214 to each position for which they apply.
- Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note:
- Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted.
- A resume will not substitute for the information required in the T&E questions.
- Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Parking Enforcement Supervisor examination.
- Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department.
- Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment.
Questions
For questions concerning this job announcement and the application process:
- Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process.
- For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627.
- Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ;
- Send an email to employment@cityofsacramento.org ; or
- Call the Human Resources Department at (916) 808-5726
Bilingual Pay
Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary.
Pension Reform Act
The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento.
Equal Opportunity Employer
The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
Additional Information
Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf
Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html
Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf
Closing Date/Time: 3/24/2025 11:59 PM Pacific
