Job Class: Workforce Development Representative

Agency: Department of Employment and Economic Development

Job ID: 88510
Location: Crookston
Telework Eligible: Yes, may be eligible for some telework
Full/Part Time: Full-Time
Regular/Temporary: Unlimited
Who May Apply: This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 09/12/2025.
Date Posted: 11/19/2025
Closing Date: 11/25/2025
Hiring Agency/Seniority Unit: Department of Employment & Economic Development / MAPE
Division/Unit: Workforce Development
Work Shift/Work Hours: Day Shift, 8:00AM - 4:30PM
Days of Work: Monday - Friday
Travel Required: Yes, up to 10% of the time
Salary Range: $25.29 - $36.71 / hourly; $52,805 - $76,650 / annually
Classified Status: Classified
Bargaining Unit/Union: 214 - Minnesota Association of Professional Employees/MAPE
FLSA Status: Nonexempt
Re-Posting: Yes, this position was previously posted 09/06/2025 – 09/19/2025. Applicants that previously applied do not need to apply again and will still be considered.
Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position is located in Crookston or East Grand Forks, MN.

The Employment Services Representative position exists to provide employability planning, support services, case management, and workshops to residents of Workforce Service Area One (1) (WSA 1) / Polk County involved in Welfare-to-Work programs. This includes individuals receiving county assistance who are referred or enrolled in the Minnesota Family Investment Program (MFIP) and Family Stabilization Services (FSS), diversionary work, and food support. The incumbent also provides advocacy and referral services for universal customers who need assistance from other agencies.

The position provides training on how to seek employment through creative job search classes, resume writing classes, and other employment-related workshops. The incumbent provides technical and informational resources so that customers have access to information on careers, labor market trends, job openings, skill requirements, assessment tools, and educational and training opportunities.

As an Employment Services Representative, you will contribute to building a positive internal culture that makes DEED an extraordinary place to work. If you want to make an impact and help people create possibilities, come and be a part of our amazing team!

This position is telework eligible. Staff are provided with the tools and equipment to be successful in a virtual work environment. Please note, the telework policy could change with notice based on business needs.

This posting may be used to fill multiple positions.

Minimum Qualifications

Please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.

One (1) year* of experience in a role administering formally structured programs with case management as a core component of the program administration, or a similar role as determined by the agency.

Bachelor's degree in a Human Services or Social Science field such as Psychology, Sociology, Education, or other closely related field as determined by the agency may substitute for one (1) year of experience.

Applicants that meet the above minimum qualification will be further evaluated on the following:

Experience in developing and presenting workshops for adult career seekers, offered both virtually and in-person.
Experience in organizing and tracking program participants, including case noting and referring them to services, programs, or opportunities aligned with their needs and career goals.
Experience in communicating effectively to connect career seekers with workforce training opportunities that help advance their skills.
Ability to build and maintain connections with community partners, such as educational institutions, employers, and supportive services, to assist career seekers in gaining employment.
Ability to adapt to changing work priorities and goals.

Preferred Qualifications

Bachelor’s or advanced degree in a Human Services or Social Science field such as Psychology, Sociology, Education, or other closely related field as determined by the agency.
Experience using WorkForce One, CareerForceMN.com, Minnesotaworks.net, SharePoint, Microsoft Teams and WebEx.
Experience Providing career guidance and coaching.
Skill communicating in a secondary language.
Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

A job offer will be contingent upon successfully passing a background check. The background check may consist of the following components:

Criminal Background Check
Employment Records Check (current and former State employees only)
Employment Reference Check
Conflict of Interest Review
Driver’s License and Records Check

The Minnesota Department of Employment and Economic Development will not sponsor applicants for work visas. All applicants must be legally authorized to work in the U.S.

How To Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

Connect 700 Program

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Talent Acquisition at talent.acquisition.deed@state.mn.us.

Veterans

To be considered with Veteran's Status, you MUST indicate this on your application and submit a copy of your DD-214 form and other required documentation to talent.acquisition.deed@state.mn.us by the closing date.

Recently Separated Veterans (RSV): Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview.

Certain Disabled Veterans: Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a non-competitive basis.

See the above links for criteria and eligibility.

Current State Employees

Please apply via Self Service.
If eligible for bidding or expression of interest: This vacancy will be open for bids/expression of interest and all qualified applicants simultaneously. Current employees of DEED who are currently in the same classification, who are eligible, and apply within the seven (7) day period will be considered prior to filling the position by other means.

Contact

If you have questions about this position, contact Amina Hindi at amina.hindi@state.mn.us.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

A sense of purpose in their work
Connection with their coworkers and communities
Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
- Diabetes care
- Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

Training, classes, and professional development
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.

The Department of Employment and Economic Development is an equal opportunity, affirmative action, and veteran-friendly employer, and encourages all qualified candidates to apply for job opportunities. If you are an individual with a disability who needs assistance or cannot access the online job application and search tools, please contact Karen Lilledahl at Karen.Lilledahl@state.mn.us. Please indicate what assistance is needed.

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Workforce Development Representative