Job Purpose

The RHVAC Supervisor is responsible for managing a team of technicians and providing service excellence to our partner in this area of the business. This includes coaching, counseling and providing on the job training for team members in order to successfully meet the goals and service levels established for the team. This is a working supervisor role, and as such, the supervisor is expected to assist with or take on jobs during times that there are vacancies, their technicians are unavailable or there is an urgent need.

Responsibilities

Supervise the maintenance of retail locations via a team of assigned technicians responsible for maintaining refrigeration and HVAC for a group of retail locations.
Establish effective communication with team members and site management to ensure that the client is kept informed of all ongoing maintenance activities and schedules.
Liaise with team members and site management to ensure that all planned maintenance activities are communicated effectively.
Ensure all required job updates are provided.
Ensure team is following a proactive model for maintenance and repairs.
Ensure that team maintains all assets assigned to it to the highest standards.
Ensure that team members are performing preventive maintenance according to schedule.
Work in a clean and safe manner ensuring that team members are doing the same.
Participate in company’s “on call” after hours’ program as needed as well as managing the team’s participation.
Assist in troubleshooting problems or issues by providing higher level assistance to team members.
Supervise the equipment inventory process for assigned team.
Perform other duties as assigned.
Act in accordance with all company policies & procedures.

Qualifications & Experience

Minimum Qualifications

Possesses a valid driver's license with a good driving record
High school diploma or equivalent
Journeyman qualified in refrigeration and HVAC systems or equivalent work experience
EPA certified for refrigerant handling class I and II or universal
In depth working knowledge of supermarket rack refrigeration equipment, electrical, HVAC and plumbing systems
Above average troubleshooting
Ability to multi-task; work with limited supervision and make sound decisions quickly
Ability to act as a subject matter expert for the team and solve problems at a high level
High standard of integrity and reliability
Exceptional interpersonal, communication skills, and customer service skills
Ability to coach, counsel, and motivate employees as required
Demonstrated basic computer skills including, Microsoft Outlook, Word and Excel
Demonstrated self-motivation and a successful history in previous career positions
Ability to read, write and speak English proficiently
Ability to understand and follow English instructions
Authorized to work in the United States or the ability to obtain the same (not company sponsored)
Successful completion and review or pre-employment drug testing and background check
Internal applicants must be Level 5 technicians to be considered

Preferred Qualifications

Previous supervisory experience

About City Fm

City Facilities Management (US) LLC is a leader in end-to-end integrated facilities management for some of the top retailers and grocers across the nation. Through our unparalleled self-performance team of highly skilled technicians, customer service gurus, energy experts and more, City FM delivers exceptional service quality and cost savings using a holistic, data-driven approach to facilities management.

With offices in Jacksonville, FL and Burlington, MA since 2016, City FM is part of the global City family founded nearly 40 years ago. Its parent company, City Facilities Management Holdings Limited, is the largest privately held facilities management firm in the world with over 15,000 employees across five continents with headquarters in Glasgow, Scotland. 

WHY SHOULD YOU WORK AT CITY FM?

City FM is part of a global network of leading facilities management, professional services, and data-driven sustainability solutions, for starters. Also, we offer a generous benefits package that includes 28 days of PTO along with a 401(k) match with immediate vesting and company match. 

 

We don’t just hire anyone at City FM; we’re looking for loyal team members with a deep sense of responsibility and a thirst for constant learning and growth with a willingness to always lend a helping hand.  

 

When you join City FM, you’re committing to making a difference. We make a commitment to you too – helping you embark on a career with purpose! Whether through our world-class training programs, over 1,500 e-learning classes through City University or Leadership Development framework – City FM cares passionately about the people we hire and ensures that growth is always on the horizon. 

 

Wondering if your values align with ours? If you put clients first, care passionately about what you do and are committed to working on a team that respects each other, you will fit right in! 

 

So, if you’re ready to get started, we’re ready for you. 

 

City FM is An Affirmative Action / Equal Opportunity Employer. The Company has a Drug-Free Workplace Policy in effect that is strictly adhered to.

City Facilities Management (US) LLC jobs

RHVAC Supervisor