About This Position
Over 48 million passengers traveled through Phoenix Sky Harbor International Airport in 2023, one of the busiest airports in the country in the nation's 5th largest city. Sky Harbor is the largest of three airports in the Phoenix Airport System (Phoenix Sky Harbor, Deer Valley, and Goodyear airports) which is operated by the City of Phoenix Aviation Department and has an economic impact over $44 billion annually.
The Terminal Services section of the Aviation Department is seeking a highly motivated and dedicated Aviation Supervisor I to provide first-line mentoring and supervision to Facility Contract Compliance staff members as well as performance oversight of a variety of contracted service providers valued over $30 million a year for Sky Harbor International Airport, Deer Valley, and Goodyear Airports ensuring facilities are clean, safe, and well-maintained. Some contracted services include and are not limited to, janitorial, custodial, odor control, window cleaning, high dusting, regulated trash, carpet care and hard floor maintenance, and at times, may also oversee contracted crews performing heavy outdoor cleaning activities. This position also serves as a liaison between occupants of City buildings and the contractor to resolve customer complaints, contractual issues, and scope of work deficiencies.
The Aviation Supervisor I will be involved in several different functions including participation in Aviation Department construction meetings, evaluation of contracted services, recommending changes to contracts, attending site walks and virtual meetings with contractors and customers as needed, support KPI goals, generate Work Orders for airport building repairs, ensure staff compliance of aviation rules and regulations, respond and assist where needed to airport emergencies and maintain clear and professional telephone/radio communications.
The Essential Or Major Duties Of This Position Are
- Complete annual employee performance evaluations.
- Assist with recruitments and onboarding for vacant positions within the Facilities & Services, Terminal Services section.
- Train and provide vocational development of subordinates.
- Assign work activities and monitor the workmanship/performance of employees, crews, and service contractors.
- Ensure that employees work safely in a busy airport environment.
- Respond to inquiries or complaints logged by the public, tenants, ground transportation operators or others.
- Interpret Federal Aviation Administration (FAA) rules and regulations.
- Review and update maintenance and operational procedures and make recommendations for improvements.
- Train employees in the enforcement of State statutes, City ordinances, FAA regulations, and departmental rules and procedures.
- Perform administrative duties such as writing performance evaluations, shift reports, use of SAP / xPort software for Work Order Management, computer correspondence/data input or retrieval, investigating/resolving employee issues and recommending appropriate disciplinary or corrective action, employee labor card and timecard compliance.
- Prepare work schedules and ensure adequate staffing.
This is a 3 rd shift position, eight hours a day, Monday - Friday, 10:00 pm to 6:30 am.
IDEAL CANDIDATE
- Knowledgeable of airport regulations and policies.
- Train employees in the enforcement of State statutes, City ordinances, FAA regulations, and departmental rules and procedures.
SALARY
Pay Range: $22.61 to $42.64 per hour.
Hiring Range: $22.61 to $28.86 per hour.
Pay Range Explanation
- Pay range is the entire compensation range for the position classification.
- Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
Benefits
A comprehensive benefits package is offered which includes:
- Traditional pension with employer and employee contributions, click here for more details: Pension Information
- 401(a) and 457 plans with employer contributions
- Choice of generous medical HMO, PPO, or HSA/HDHP plans
- Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
- Wellness incentive of up to $720 annually
- Dental, vision, and life insurance options
- Employer paid long-term disability
- Free Bus/light rail pass
- Tuition reimbursement program up to $6,500 per year
- Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
- Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
- Federal Student Loan Forgiveness offered through Savi
For more details, visit: Unit 007 Benefits
Minimum Qualifications
- Three years of progressively responsible experience in airport maintenance, operations, or technically specific areas.
- Other combinations of experience and education which meet the minimum requirements may be substituted.
- The City job description can be found here .
- Positions will work irregular hours, second and/or third shifts, weekends, holidays, and evenings.
- Positions may work outside in a variety of environmental extremes such as heat, cold, rain, air pollution, and dust.
- All finalists for positions are subject to a criminal background check applicable to the department or position.
- The following list is not all inclusive but are TSA general factors for disqualification of employment for working at Phoenix Sky Harbor International Airport. Other factors will be assessed that may also lead to disqualification. Qualified candidates should consider these factors when applying. Aviation Employment Disqualifiers .
- Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
- For information regarding pre-screening and driving positions, click here .
Preferred Qualifications
The minimum qualifications listed above, plus:
- Supervisor or managerial experience.
- Experience training employees.
- Experience working with service contracts.
- Experience with Work Order Management Systems.
- Experience investigating and resolving customer complaints.
- Experience working at an airport or another 24/7/365 facility.
RECRUITMENT DATES
Recruitment closes January 22, 2025. All materials must be received by 11:59 p.m. on this date.
This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.
How To Apply
Apply online by completing the required information and attaching,
as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.
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- Job interviews may be held by video or audio conference.
- If you are in need of computer resources, click here for free options.
- Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
- Explore other Employment Opportunities with the City of Phoenix .
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- If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700 .
REFERENCE
Aviation Supv I, JC:25240, ID# 56465, 1/09/2025, USM, GO, Benefits: 007
Building the Phoenix of tomorrow.
#DoWorkThatMakesPhoenixWork
City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.
