Are you a tech enthusiast who loves solving problems and keeping systems running seamlessly?
Join us as a Senior IT Support Technician, where you'll play a key role in ensuring the smooth operation of hardware, software, and VOIP systems. You'll install, modify, and repair technology to keep our City facilities connected and running efficiently. Beyond troubleshooting, you’ll empower users by providing expert technical assistance, training, and clear documentation that makes complex systems easy to understand.
If you're a problem-solver with a passion for technology and leadership, this is your chance to make an impact in a dynamic, fast-paced environment.
Apply today at Medfordoregon.gov and be part of a team driving innovation and excellence!
Required Education and Experience:
- Graduation from high school or GED equivalent; and
- Four (4) years of experience with database development and management including one year of supervisory or leadership experience.
- Bachelor’s degree in computer science, or other specific area of study as deemed applicable may substitute for two (2) years of experience.
- Associate’s degree in computer science may substitute for one (1) year of experience.
Preferred Qualifications:
- Bachelor’s degree in computer science or associated field.
Available Schedule:
- 8 hours daily, Monday - Friday
Compensation & Information on Benefits:
This position is part of the Non-Represented employee group.
Learn more about our benefits HERE.
The anticipated hiring range for theSenior IT Support Technician position is $37.54 (first step) to $39.41 or $41.38 (second or third step). The City of Medford determines starting pay based on an evaluation of relevant education, experience, andqualifications as provided by the applicant in their application materials, alongside others who perform work of comparable character consistent with the Oregon Equal Pay Act. Six steps are included in this salary range, allowing opportunity for annual movement through the steps.
Healthcare Benefits:
- Medical, vision and dental benefits for employee and family, paid at 100% by the City with the opportunity to buy-up to a lower deductible plan
- Life and Accidental Death and Dismemberment insurance – policy value of $50,000 paid by the City
- Long-term disability insurance provided by the City
- Health Reimbursement Account (HRA-VEBA) contributions provided by the City
Retirement Benefits:
- Oregon Public Employee Retirement System (PERS) lifetime pension after retirement at no cost to employee
- PERS is 100% fully paid as the City pays both the employer and the employee’s (6%) contributions
- Deferred Compensation retirement plan (Section 457 Plan) for employee's retirement planning
Additional Benefits:
- Paid vacation, sick leave, and holidays
- Employee Assistance Program (EAP)
- The City’s Wellness Program promotes physical, social, emotional, intellectual, financial and environmental wellness with various goals and challenges to participate in throughout the year. Employees may qualify for wellness incentives by completing milestones set within the program up to $200 annually
- Access to the City's fully equipped fitness center 24/7
