Under minimal supervision, leads, directs, manages, plans, and supervises the activities, operations and personnel of several Public Utilities Department operational divisions while ensuring compliance with policies, procedures, rules and technical regulations. Areas of responsibility include but may not be limited to Water Production, Water Distribution, and Wastewater Collection. This is a highly responsible role with considerable challenges and includes providing leadership and direction to multiple division managers, coordination with various City Departments, outside regulatory agencies, and the general public; etc. Reports to the Director of Public Utilities.
ADA REQUIREMENTS: Individual’s sensory modalities (vision and hearing) and physical capabilities (ambulation, strength, coordination, dexterity, range of motion) must be sufficient to perform the Essential Functions of the position.(
The duties listed below are the normal duties and responsibilities of this position. The omission of specific statements related to the duties and responsibilities of this position does not exclude them if the work is similar, related or reasonable within the scope of the position.)
- Manages, directs, and supervises public utilities personnel which involves instructing; assigning and reviewing work; planning; maintaining standards; coordinating activities; acting on employee problems; allocating personnel selecting new employees; counseling employees; recommending and approving transfers and promotions; and recommending disciplinary actions, discharges, and salary increases.
- Performs various customer service activities to include responding to requests from citizens; providing assistance, advice and information; representing the department at meetings, conferences, etc.
- Prepares, reviews, and updates division budgets; monitors expenditures; and reviews and approves purchasing requests.
- Coordinates departmental activities and functions with regulatory agencies, ensuring compliance with applicable policies, procedures standards and regulations; ensures proper procurement of required permits.
- Leads, attends, participates and/or coordinates various meetings and conferences with other City Departments, Public Utilities Commission, customers, regulatory agencies, etc.
- Interacts and communicates with various individuals, including the Director, subordinate Managers and staff, other Department Heads, City Manager’s Office, City Attorney’s Office, customers, consultants, contractors, regulatory agencies, etc.
- Reviews and analyzes various reports and information such as water and sewer bills, engineering consultant bills, etc.
- Prepares a variety of professional reports, documents, presentations, and correspondence that are ready for distribution and/or publication without external proofing/editing.
- Provides leadership in implementing City and departmental policies and procedures.
- Manages and directs the development, implementation and evaluation of plans, policies, systems and procedures to achieve annual goals, objectives and work standards.
- Recommends and implements organizational and administrative changes.
- Performs other related duties as required
- Requires a bachelor’s degree from an accredited college or university with major course work in engineering, public or business administration or related field.
- A master’s degree in Business/Public Administration, Florida Professional Engineer (P.E.) license, and Florida water/wastewater licenses are all preferred, but not necessarily required depending on other qualifications.
- Must have a minimum of five (5) years of management experience with water and/or wastewater operations/administration; or any equivalent combination of education and experience which provides the requisite knowledge, skills and abilities for the successful performance of the role.
- Must possess a valid Florida driver’s license.
- Has extensive knowledge of all appropriate procedures, regulations, requirements, and methods applicable to water and wastewater operations, management, budgetary control, planning, and other related subjects.
- Able to use independent judgment and discretion in supervising subordinates including handling of emergency situations, determining and deciding upon procedures to be implemented, maintaining standards, setting priorities, and resolving problems. Thorough knowledge of applicable Federal and State laws and regulations relating to departmental operations and reporting requirements.
- Demonstrated strong ability to communicate clearly both verbally and in writing, including the ability to generate professional and accurate business reports and the ability to deliver compelling professional business presentations.
- Has excellent leadership, organizational, technical, management, supervisory and human relations skills.
- Able to keep abreast of changing standards, requirements and procedures related to the specific duties and responsibilities of the position.
- Capable of planning, developing, and implementing regulations, procedures, and related information as required.
- Able to prepare, administer and control budgets for the department.
- Has the ability to represent the City in a positive and professional manner on technical boards and commissions as necessary.
- Has the ability to compile, organize, prepare, and maintain a variety of records, reports, and information in an effective manner.
- Is able to use independent judgment and discretion in supervising subordinate personnel.
- Ability to identify problem areas, analyze and recommend solutions regarding the efficiency and effectiveness of departmental operations.
- Must be physically able to operate a variety of types of office machines.
- Must be physically able to exert up to twenty pounds of force occasionally and/or up to ten pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects.
- Work involves reaching, pulling, pushing, stooping, kneeling, crawling, crouching, and balancing, etc. for periods of time.
- Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through personal contact, the use of the telephone and/or other City-issued technology devices. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach and twist under desks and around furniture; to lift, carry, push, and/or pull moderate to heavy amounts of weight up to 20 lbs.; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and toverbally communicate to exchange information. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
