Public Information Specialist 1 (Digital Content) - [Web Solutions Specialist] - VID 182678

NYS Office of General Services • Full-time • New York, NY, US • $65.00k - $82.66k / year • 3w ago

Duties Description

The NYS Digital Services team at the Office of General Services (OGS) is seeking a creative Web Solutions Specialist, with a specialization in front-end development. The Public Information Specialist 1 (Digital Content) will function as a Web Solutions Specialist supporting digital projects and the ny.gov and governor.ny.gov portfolio of websites, applications, and digital communications tools.

The Web Solutions Specialist will work on a variety of digital products that help to connect New York State residents to critical services and will seek to measure and improve customer-facing digital interactions with government agencies.

The NYS Digital Services is a team of strategists, product managers and technologists working with agencies to streamline and improve the digital experience across New York State. We strive to create a community that works together to provide programs and services to New Yorkers in an efficient and user-friendly way.

Contribute to the full digital product lifecycle, from business analysis to technical solution and implementation.
Collaborate with the Solutions Director to research, propose, and evaluate web solutions.
Code, edit, enhance, and troubleshoot websites and tools in the NYS Digital Service portfolio (e.g., ny.gov, governor.ny.gov, 988.ny.gov, infrastructure.ny.gov).
Write front-end code for a variety of digital products, including websites, applications, and SaaS products.
Partner with project management to align timelines and resources with project scope and business needs.
Work with state/vendor engineering teams to implement or resolve issues with production code.
Collaborate with product leaders, designers, and developers to launch digital products.
Build simple tech solutions, adapt libraries, and contribute to the NYS Web Design System and NYS Digital Service Utilities Library.
Commit and review code in NYS Digital Service or NYS ITS GitHub repositories.
Write and review tickets in AGILE tools, and actively participate in sprint planning, retrospectives, and demos.
Perform other duties as assigned.

Operational Needs:

This position may require routine evening and weekend work, as well as some travel on occasion between NYC and Albany.

Minimum Qualifications

Six years of experience* in public relations, social media, and digital communications.

Substitutions: A degree in Communications, English, Public Relations, Social Media, Digital Communications, or a similar degree may substitute for experience as follows:
Associates degree: Two years of required experience
Bachelor’s degree: Four years of required experience
Master’s degree: Five years of required experience

Preferred Qualifications:

The preferred candidate will bring a passion for the open web, creative technical problem solving, and a desire to learn and grow while building technology that helps real people.

Proficient in core web languages: HTML, CSS, and JavaScript.
Strong portfolio showcasing web development and solutions work.
Eager to explore new web technologies and innovative problem-solving approaches.
Excellent communication skills, translating complex technical issues into clear, actionable language for non-technical stakeholders.
Experienced with AGILE tools like Atlassian JIRA, GitHub Projects, Azure DevOps, or similar.
In-depth knowledge of modern web browsers, web content management systems, static-site generators, and traditional web development.
Familiar with web accessibility standards (WCAG 2.0/2.1/2.2, Section 508)
The ideal candidate will have a solid understanding of modern web development, a passion for learning new technologies, and strong problem-solving skills to implement innovative solutions.

Additional Comments

The Office of General Services (OGS) is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply.

For a full version of OGS’s EEO/AA statement and benefits joining Team #OneOGS, please visit http://www.ogs.ny.gov/employment.

NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the agency’s Telecommuting Program Guidelines.