Summary
DEFINITION
Under immediate (Code Enforcement Officer I) or general (Code Enforcement Officer II) supervision, performs a variety of routine to complex technical and public contact duties related to the City's code compliance program, including the identification, investigation, and correction of violations of the City's municipal, zoning, housing, development, and signage codes; investigates citizen complaints of public nuisances and quality of life and health and safety issues; seeks voluntary compliance or issues citations; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives immediate (Code Enforcement Officer I) or general (Code Enforcement Officer II) supervision from the Neighborhood Services Manager. Exercises no direct supervision over staff.
CLASS CHARACTERISTICS
Code Enforcement Officer I: This is the entry-level classification in the Code Enforcement Officer series. Initially under close supervision, incumbents learn and perform routine inspection and compliance activities required to ensure compliance with the City's municipal code including, zoning, housing development, building, and signage codes. As experience is gained, assignments become more varied, complex, and difficult; close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Code Enforcement Officer II level, but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.
Code Enforcement Officer II: This is the fully qualified journey-level classification in the Code Enforcement Officer series. Positions at this level are distinguished from the Code Enforcement Officer I-level by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Senior Code Enforcement Officer in that the latter performs the more complex work assigned to the series and provides technical and functional direction over lower level staff.
Positions in the Code Enforcement Officer class series are flexibly staffed; positions at the Code Enforcement Officer II level are normally filled by advancement from the Code Enforcement Officer I level; progression to the Code Enforcement Officer II level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the Code Enforcement Officer II level.
Essential Functions / Knowledge, Skills, & Abilities
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations where appropriate so that qualified employees can perform the essential functions of the job.
Positions at the Code Enforcement Officer I level may perform some of these duties and responsibilities in a learning capacity.
- Conducts inspection of code violations; receives, records, and investigates complaints from the public and staff regarding violations of municipal, zoning, housing, development, building, and signage codes; documents violations by securing photographs and other pertinent data; researches municipal codes and ordinances and other mandated regulations to establish whether a violation has occurred.
- Monitors the activity of outside commercial displays and signs for code compliance.
- Receives, records and investigates complaints on illegal dumping and takes appropriate action.
- Initiates contacts with residents, business representatives, and other parties to explain the nature of incurred violations and to encourage compliance with City codes, ordinances, resolutions, and community standards; provides confirmation regarding code regulations to the public by telephone and in person.
- Proactively conducts drive-by or on-site inspections of residential, industrial, and/or commercial areas; notes possible violations at other property sites during the course of field investigations.
- Prepares and issues notices of violation or noncompliance, final notices, citations and other correspondence according to applicable codes and regulations; issues letters to property owners notifying them of violation; as appropriate, affixes a notice of violation on property to abate public safety hazards and nuisances.
- Coordinates and conducts follow-up abatement procedures including the preparation of additional correspondence, site visits, and communication with property owners; conducts follow-up investigations to ensure compliance with applicable codes and ordinances; prepares non-compliance cases for legal action; presents testimony at hearings.
- Issues parking citations for violations of City codes and state law encountered in the normal course of business; communicates and coordinates with appropriate Police Department staff regarding the issuance of parking citations.
- Provides information to violators, the general public, business community, and other government agencies regarding codes, laws, and ordinances; responds to and resolves difficult and sensitive citizen inquiries and complaints.
- Performs a variety of public relations and outreach work related to assigned activities.
- Maintains files, databases, and records related to citations and violations; prepares a variety of written reports, memoranda, and correspondence
- Observes and complies with all City and mandated safety rules, regulations and protocols.
- Performs other duties as assigned.
Qualifications
Knowledge of:
- Principles, practices, methods, and techniques of code violation investigation and compliance.
- Methods and procedures used in code compliance including citation issuance procedures, methods used to obtain various types of inspection warrants, and principles used to prepare documents used in the legal process.
- Practices for documenting inspections, correcting violations, and carrying through on enforcement options.
- Requirements of municipal code, zoning and related codes, ordinances, and regulations.
- Applicable Federal, State, and local laws, rules, regulations, ordinances, and organizational policies and procedures relevant to assigned area of responsibility.
- Legal descriptions and boundary maps of real property and legal terminology as used in code compliance.
- Research and reporting methods, techniques, and procedures.
- Record keeping principles and procedures.
- City and mandated safety rules, regulations and protocols
- Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
- The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
- Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
Ability To
- Explain codes and regulations to property owners, residents, and others.
- Respond to inquiries, complaints, and requests for service in a fair, tactful, and timely manner.
- Prepare clear and concise reports, correspondence, and other written materials.
- Maintain accurate logs, records, and basic written records of work performed.
- Make accurate arithmetic, financial, and statistical computations.
- Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
- Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.
- Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
- Use tact, initiative, prudence, and independent judgment within general policy, and procedural, guidelines
- Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
- Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
- Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Minimum Qualifications
Education and Experience:
Qualifications
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Code Enforcement Officer I/II: Equivalent to completion of the twelfth (12th) grade. Some college-level coursework or technical training in code compliance.
Code Enforcement Officer I: One (1) year of experience in municipal code and zoning compliance experience.
Code Enforcement Officer II: Three (3) years of increasingly responsible municipal code and zoning compliance experience.
Licenses And Certifications
- Possession of a valid California Driver's License to be maintained throughout employment.
- Possession of, or ability to obtain prior to completion of probationary period, a California PC832 certificate to be maintained throughout employment.
- California Association of Code Enforcement Officers certification.
Please see the webpage for Employee Bargaining Units.
01
Do you possess a valid California driver's license?
02
Please List Your Level Of Education
- Did not graduate high school/did not obtain GED
- Graduated high school / obtained GED
- Some college-level coursework
- Associate degree
- Bachelor's degree
- Graduate degree
- General Education Equivalency (GED)
03
Do you have at least one (1) year experience in municipal code and zoning compliance?
04
Please describe your experience in municipal code and zoning compliance.
05
Do you possess a PC 832 certification issued by the Commision on Peace Officer Standards and Training (POST)
06
Are you a certified Code Enforcement Officer through California Assoicate of Code Enforcement Officers (CACEO)?
