Summary
This requisition expires on June 28, 2025, but may close earlier if the position is filled prior to the expiration date.
Responsible to lead and oversee the City of Denton’s efforts in providing support, resources, and solutions for individuals experiencing and at-risk of homelessness. Develop and execute strategies to address homelessness, collaborate with community partners, and make a meaningful impact on the lives of vulnerable individuals.
Essential Functions and Other Important Duties
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
DUTIES
- Assist with development of a strategic plan for addressing homelessness that aligns with the City of Denton’s mission and vision; collaborate to set goals, objectives, and performance metrics for homeless programs success.
- Coordinate with internal stakeholders and community partners to address requests related to people living unsheltered in a timely manner.
- Provide guidance on homeless issues, collaborate with internal and external stakeholders, and oversee the City of Denton's efforts to make homelessness, rare, brief and nonrecurring.
- Coordinate Citywide policies and activities with Federal, State, Regional and Local homeless programs.
- Manage, evaluate, develop and adjust City of Denton operated and/or contracted programs to address homelessness, including but not limited to, planning, feasibility studies, community involvement, project design and implementation strategies, project goals and objectives, project approval and evaluation using program and population data; make recommendations to meet goals and objectives of the program and track program status to ensure program success.
- Develop data collection systems to monitor and evaluate program outcomes, impact, and success stories.
- Research additional funding sources for homeless program, determine funding priorities, and complete grant proposals.
- Develop and monitor program budgets, ensuring resources are allocated efficiently and effectively to meet program objectives.
- Serve as a City of Denton liaison and advocate on homeless issues with internal and external stakeholders for policies and initiatives that address the root causes of homelessness and support the needs of homeless individuals; prepare materials and provide oral and written reports to the various groups on City of Denton homeless issues and Housing Crisis Response System.
- Raise public awareness through educational campaigns and presentations to encourage empathy, understanding, and engagement within the community; represent the City of Denton at various civic, community, City Council, and Citywide staff meetings, as appropriate.
- Prepare documents, letters, memorandums, correspondence, manuals, reports, and presentations to demonstrate program effectiveness and solicit additional support; retain a variety of records for the department related to department activities.
- Investigate internal and external stakeholder concerns; perform research for issues, coordinate with internal and external stakeholders, share findings, coordinate and facilitate necessary actions to resolve concern as appropriate; when necessary, communicate directly for identification of service needs and address concern with appropriate written, verbal, or in-person follow-up.
SUPERVISORY/BUDGET RESPONSIBILITIES
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Requirements
EDUCATION, EXPERIENCE, AND LICENSES/CERTIFICATIONS
- Bachelor's Degree from an accredited college or university in Human Services, Public Administration, Urban Planning, Community Development or related field; and,
- Three (3) years’ experience with nonprofit, local government, community development, federal grants management, or homeless program management,
OR
- Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job.
REQUIRED SKILLS/ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
- Knowledge of Federal, State, and Local laws and/or regulations impacting homelessness.
- Knowledge of Citywide policies and procedures.
- Knowledge of social, economic, and political issues relevant to low-income communities, root causes of homelessness and available support for homeless individuals.
- Skill in active listening; giving full attention to what other people are saying, taking time to understand the points communicated, asking questions as appropriate, and not interrupting at inappropriate times.
- Skill at an intermediate level with Microsoft Office 365 and other software systems necessary to complete work.
- Skill in analyzing and researching, to interpret and understand policies, laws, and regulations, and to provide workable recommendations and solutions to problems that maintain compliance.
- Skill in judgment and creativity in decision-making; considering the relative costs and benefits of potential actions and select the most appropriate one.
- Skill in interpreting and applying applicable code requirements and permitting processes.
- Ability to gather and analyze data, draw conclusions, and present data and other information in a clear and logical manner.
- Skill in developing and implementing organizational structures, procedures, and technology.
- Ability to organize and coordinate work, maintain attention to details and quality, and meet deadlines.
- Ability to communicate effectively, in both oral and written forms, as appropriate for the needs of the audience.
- Ability to simultaneously handle multiple tasks and changing priorities in an efficient and effective manner.
- Ability to gather and analyze data, draw conclusions, and present data and other information in a clear and logical manner.
- Ability to motivate, mentor, train, and manage teams through direct and indirect influence.
- Ability to develop, understand, interpret, and apply rules, policies, and procedures operations.
- Ability to handle records and complex situations of a confidential nature.
- Ability to maneuver comfortably through complex policy, process, and people-related organizational dynamics.
- Ability to maintain strong interpersonal relationships with internal and external stakeholders.
- Ability to support controversial positions, negotiation of sensitive issues and/or important presentations with customers, citizens and co-workers while maintaining poise.
- Ability to work independently to direct multiple work streams while balancing competing priorities with attention to detail.
- Ability to communication effectively, both oral and written forms, in a variety of circumstances using appropriate tone and appearance for the situation, and to listen intently to other points of view.
- Ability to perform all job duties in a manner that is consistent with the City of Denton’s core values.
CONDITIONS OF EMPLOYMENT
- Must have and maintain a valid Class “C” Driver’s License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state required minimum automobile liability insurance within 90 days of hire per state law)
- Must pass a drug test, driver’s license check, criminal history background check, and social security number verification.
Environmental Factors and Conditions/Physical Requirements
SAFETY
- Perform preventive maintenance on tools and equipment; ensure equipment is in safe operating condition.
- Follow established safety procedures and techniques to perform job duties, including lifting and climbing; operate tools and equipment according to established safety procedures.
- Promptly report unsafe conditions in the work area and/or any conditions that are not immediately correctable to the supervisor.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
- Safety Sensitive (Subject to random drug testing): No.
- Tools/Equipment Used: Standard office equipment, including computer and peripherals.
- Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
- Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.
- Lifting: Occasional light lifting and carrying (less than 15 pounds).
- Environment: Works in an office setting and outside with exposure to inclement weather, noise, debris, odor, heights, chemicals, insects, poison oak/ivy, and rough terrain; occasionally requires irregular and/or prolonged hours.
- Travel: Travels to City of Denton buildings and professional meetings as required.
- Attendance: Regular and punctual attendance at the worksite is required for this position. Must be able to work outside normal business hours, as needed. Must be available for evening and weekend meetings.
- Mental Demands: Maintains emotional control under stress; works with frequent interruptions.
CORE VALUES
- Inclusive
- Collaborative
- Service-Oriented
- Strategically Focused
- Fiscally Responsible
TOP TIER BENEFITS
- Medical, dental, and vision coverage in addition to life and disability insurance plans
- Employee Health Clinic
- Paid Vacation Days and Paid Holidays
- Retirement Plan
EEO STATEMENT
The City of Denton is an equal opportunity employer. It is the City of Denton’s policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity.
ADA/EOE/ADEA
This job description is not an employment agreement, contract agreement, or contract. Management has the exclusive right to alter this job description at any time without notice.
E-Verify:
The City of Denton participates in the federal E-Verify program in order to verify a new employee's authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.
