National Sales Manager

City of Denton • Full-time • Denton, Texas, United States • 2w ago

Summary

Responsible for soliciting and booking conventions, meetings, and trade show business by promoting the City through, marketing, advertising, public relations, and strategic initiatives as part of Discover Denton, the official Destination Marketing Organization (DMO) for Denton, Texas.

Essential Functions and Other Important Duties

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

DUTIES

Solicit convention and meeting business in assigned markets through direct solicitations including, but not limited to, presentations, trade show contacts, sales appointments, phone calls, social media channels, and proposal preparations.
Assist in the strategic planning of Discover Denton's travel, entertaining, and industry tradeshow calendar and budget.
Generate leads for Denton hotels and venues to retain and attract new and repeat convention business.
Research, develop and maintain new accounts in assigned market segments for future business including, but not limited to, utilization of available resources within Discover Denton; maintain account management and sales activities of existing and prospective clients.
Create marketing and promotional presentations; conduct appropriate virtual and/or face-to-face visits to rebooking client events and complete presentations to secure additional business for Discover Denton.
Collaborate with the Denton hotel staff to meet the hotel room night demands and exchange information vital for securing meeting and convention business.
Monitor and analyze convention and meeting business to ensure meeting strategic objectives; provide recommendations and implement changes that improve performance metrics and increase business.
Assist with the development of site inspections, client entertaining, and familiarization (FAM) trips for convention, conference, and executive meeting solicitations.
Coordinate and conduct site inspections and FAM tours for meeting and event planners; ensure they are familiarized with the Denton Convention Center, hotels, restaurants, event venues, and attractions.
Establish and preserve relationships in industry organizations including, but not limited to, the DFW hospitality community, membership organizations, local chapters, and events; promote the City of Denton and create awareness in local and national markets.
Create and maintain documents including, but not limited to, reports, business correspondences, meeting specification needs, and bid proposals.
Assist with special projects, as needed.

SUPERVISORY/BUDGET RESPONSIBILITIES

None.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Requirements

EDUCATION, EXPERIENCE, AND LICENSES/CERTIFICATIONS

Bachelor’s Degree from an accredited college or university in Hospitality Management, Public Relations, Hotel Management, or related field; and,
Three (3) years’ experience in convention sales, or related field,

Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job.

REQUIRED SKILLS/ABILITIES

An individual must be able to perform each essential duty satisfactorily. The list below represents the knowledge, skill, and/or ability to perform this job successfully:

Knowledge of applicable Federal, State, and Local Government laws, ordinances, and regulations.
Knowledge of principles, sales techniques, strategies, and practices used in convention and meeting solicitation.
Skill in judgment and creativity in decision-making; considering the relative costs and benefits of potential actions and select the most appropriate one.
Skill in informational and entertaining presentation techniques for a wide variety of meetings and event planning audiences.
Skill in sales, marketing, and managing hotel and event center contracts.
Skill at the advanced level, Microsoft Office 365, and other software systems necessary to complete work.
Skill in providing exceptional service to internal and external customers.
Ability to develop creative, innovative, and engaging programs and content.
Ability to evaluate, analyze, and interpret business periodicals, and professional journals.
Ability to communicate effectively, both in oral and written forms, for the needs of the audience.
Ability to establish and maintain effective interpersonal relationships.
Ability to handle difficult and stressful situations with professional composure and confidentiality.
Ability to work independently and/or with team environment while handling multiple tasks and changing priorities with attention to detail.
Ability to motivate, mentor and train through direct and indirect influence.
Ability to develop, understand, interpret, and apply rules, policies, and procedures operations.

CONDITIONS OF EMPLOYMENT

Must have and maintain a valid Class “C” Driver’s License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state required minimum automobile liability insurance within 90 days of hire per state law)
Must pass a drug test, driver’s license check, criminal history background check, employment history verification, and social security number verification.

Environmental Factors and Conditions/Physical Requirements

SAFETY

Perform preventive maintenance on tools and equipment; ensure equipment is in safe operating condition.
Follow established safety procedures and techniques to perform job duties, including lifting and climbing; operate tools and equipment according to established safety procedures.
Promptly report unsafe conditions in the work area and/or any conditions that are not immediately correctable to the supervisor.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

Safety Sensitive (Subject to random drug testing): No.
Tools/Equipment Used: Standard office equipment, including computer and peripherals.
Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.
Lifting: Lifting no more than 20 pounds and carrying up to 10 pounds.
Environment: Works in an office setting office and outside with exposure to sun, heat, cold, humidity, and inclement weather, noise, chemicals, odors, and rough terrain; occasionally requires irregular and/or prolonged hours.
Travel: Travels to City of Denton buildings and professional meetings as required. Must be able to travel domestically and internationally up to 25% of the time.
Attendance: Regular and punctual attendance at the worksite is required for this position. Must be able to work after normal business hours, special events, and weekends, as needed.
Mental Demands: Maintains emotional control under stress; works with frequent interruptions.

CORE VALUES

Inclusive
Collaborative
Service-Oriented
Strategically Focused
Fiscally Responsible

TOP TIER BENEFITS

Medical, dental, and vision coverage in addition to life and disability insurance plans
Employee Health Clinic
Paid Vacation Days and Paid Holidays
Retirement Plan

EEO STATEMENT

The City of Denton is an equal opportunity employer. It is the City of Denton’s policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity.

ADA/EOE/ADEA

This job description is not an employment agreement, contract agreement, or contract. Management has the exclusive right to alter this job description at any time without notice.

E-Verify:

The City of Denton participates in the federal E-Verify program in order to verify a new employee's authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.