Operate radio, telephone and various computer equipment to receive reports of fires and police and medical emergencies and relay information or orders to proper local, state and federal officials.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Relay information and messages to and from emergency sites, to law enforcement agencies and to all other individuals or groups requiring notification.
Question callers to determine their locations and the nature of their problems in order to determine the type of response needed.
Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
Provide emergency medical instructions to callers.
Record details of calls, dispatches and messages.
Monitor auditory and visual alarm systems and remote cameras to detect emergencies such as fires and illegal entry into establishments.
Enter, update and retrieve information from teletype networks and a variety of computerized data systems (i.e. TLETS/TCIC) regarding such things as wanted persons, stolen property, vehicle registration and stolen vehicles.
Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies.
Scan status charts and computer screens, and contact emergency response field units in order to determine emergency units available for dispatch.
Read and effectively interpret small-scale maps and information from a computer screen in order to determine locations and provide directions.
Assist in the preparation and maintenance of records and reports.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum requirements:
- Be at least 19 years of age
- Have no more than 20/200 vision that is correctable to 20/20.
- No past convictions for Driving While Intoxicated (DWI or DUI).
- No more than three (3) moving violations within the last 2 years.
- Possess a valid, current Texas Driver's License.
- Not have ANY felony convictions.
- Not have ANY misdemeanor convictions for any offense involving moral turpitude or family violence.
- Be a United States Citizen [born or naturalized]
- Possess a high school diploma or G.E.D.
- If prior military service, possess an honorable discharge.
- Be prepared to purchase regulation departmental uniforms [a minimum of $200]
- Have a current, working telephone.
- Successfully pass a written examination consisting of vocabulary and comprehension skills. (Applicants failing this test will be allowed to test a second time not less than 90 days from the first test, if a position is available at that time.)
- Not previously been re-hired by the Brazoria County Sheriff's Office more than once.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
Must obtain and maintain Certified Telecommunications Operator through TCLEOSE.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to clearly and effectively communicate information and ideas so that others will understand. Ability to listen to and understand information and ideas presented through spoken words.
OTHER SKILLS AND QUALIFICATIONS
Ability to type 40 WPM.
Ability to pass mandatory reading comprehension test.
Ability to work calmly under pressure while multitasking.
