Summary
- This position is only open to current King County employees. **
King County's Road Services Division is currently seeking a Communications & Community Relations Specialist (Project/Program Manager II) who is skilled in project coordination to join our dynamic and fast-paced Communications Team, handling a high volume of tasks and projects.
As a key member of our Communications team, you will be at the forefront of keeping the public well-informed and engaged. This multi-faceted role balances both individual autonomy and collaborative teamwork. The work environment is fast paced with a high project volume, and the team works together to meet the challenges.
This position will keep the public informed of traffic interruptions and delays due to emergencies, storms, major capital road projects, and the daily work of our general road maintenance program in unincorporated King County. In this role you will be tracking communication for dozens of different projects, coordinating direct mail campaigns and other project materials, developing creative content for social media, flyers, presentations, and updating content for multiple project websites. This position will also implement and support communications/outreach plans. If you have a passion for organization, enjoy juggling multiple tasks, and find satisfaction in creating order where needed, we encourage you to apply today!
Our commitment to Equity, Racial and Social Justice
The Department of Local Services is deeply dedicated to fostering Equity, Racial and Social Justice in every aspect of our work. Our commitment to “True North” values, which ensures every person has the opportunity to thrive and reach their full potential, forms the core of our mission and purpose. Our pledge is to cultivate, embrace, and celebrate the distinct experiences, viewpoints, and perspectives of our people, partners, and the communities we serve. Through this work, we dismantle systemic barriers, address inequities, and actively confront prejudices and biases. We acknowledge this journey is ongoing, and we remain steadfast in our efforts to create a positive impact for our employees and communities alike.
Job Duties
This position is assigned to the Road Services Division and will support the Road Services Communications and Community Relations Team.
- Provide accurate and timely notifications by email, web, phone, social media, signage, and direct mail to the public and key service agencies, such as emergency responders, regarding current and upcoming road closures and lane restrictions.
- Vigilantly monitor, track, and report out changes to construction project work and schedules.
- Create engaging content for social media about the work of Road Services that draws people’s attention.
- Contribute to the writing and development of materials for construction projects and other initiatives (blogs, flyers, postcards, websites, presentations, video, photography, and newsletters).
- Coordinate the production and distribution of printed outreach materials including flyers, postcards, and brochures.
- Support creation and improvement of processes and templates to improve team efficiency and effectiveness.
- Work collaboratively and facilitate effective communication with project staff and contractors involved in the construction process.
- Support and implement communications/outreach plans.
- With a team, participate in in-person outreach activities such as door-to-door, farmers markets, festivals, and fairs to share current and upcoming projects with the community.
- Provide assistance with staffing and coordinating internal and external educational and community events.
- Other duties as assigned.
Experience, Qualifications, Knowledge, Skills
- Demonstrated proficiency in managing substantial amounts of data and tracking large volumes of information.
- Possess exceptional organizational skills including effective time management; ability to work under deadlines and on several tasks simultaneously.
- Demonstrated ability in writing and developing clear, engaging, and persuasive content for various mediums such as blogs, flyers, postcards, websites, presentations, and newsletters.
- Demonstrated capacity to proactively participate in enhancing processes to achieve ongoing improvements and increased efficiencies.
- Demonstrated experience working in fast-paced environments (independently and on a team) while managing multiple competing priorities and meeting critical deadlines.
- Possess strong interpersonal skills with the ability to liaise with a broad variety of partners, from engineers to unincorporated community members.
- Demonstrated ability in implementing and facilitating effective communication and outreach strategies.
- Demonstrated commitment to championing social and racial justice, equity, inclusion, and belonging.
- Ability to tactfully engage diverse groups, customers, and government officials with sensitivity to the political environment.
- Experience writing with concise plain language to communicate complex and technical information to a general audience.
- Demonstrated ability to contribute both as a collaborative team member and work independently.
- Proficient in the use of Microsoft Office products including Word, Excel, PowerPoint, SharePoint, and Teams.
We Would Love It If You
- Can keep pace with new communications and social media trends.
- Have experience with video, film, graphics and/or photography production.
- Enjoy working with public and governmental agencies.
- Speak a language other than English.
Supplemental Information
INTERVIEW SCHEDULE: Those applicants who pass the initial screening will be invited to participate in an interview the week of 12/22/2025.
WHO MAY APPLY: This recruitment is open to all qualified applicants and may be used to fill current and or/future career service, term-limited temporary, short-term temporary, and or/special duty positions over the next six months. First consideration will be given to current PROTEC17 members in the same classification that are eligible for lateral transfer.
APPLICATION PROCESS: A full and complete King County application is required. Please submit a letter of interest that tells us what draws you to our Communications and Community Relations Lead position with King County Road Services. The letter should also tell us what experience, skills, background, and abilities make you a great fit for this job. Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Minimum qualifications and answers to supplemental questions must be demonstrated in your application materials.
For interviewing tips, please see the STAR-LA method: star-la_interview_method.pdf
WORK SCHEDULE: The work week is normally Monday through Friday, 8.00 a.m. to 5:00 p.m., and adjustments to the schedule may be discussed with your supervisor. This position is Non-Exempt from the provisions of the Fair Labor Standard Act and is eligible for overtime pay, with prior supervisor approval.
EMERGENCY DESIGNATION STATUS: This position has been designated Mission-Critical. Those employees who provide, maintain, and re-establish essential county functions as described in agency Continuity of Operations plans.
Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.
UNION MEMBERSHIP: This position is represented by PROTEC17
Remote And Onsite Work
The Communications team works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is King Street Center, 201 S. Jackson, Seattle, WA 98104 and secondary onsite location at the Roads Maintenance Facility, 155 Monroe Ave NE, Renton, WA 98056. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.
To learn more about the Department of Local Services, please visit our website at: https://kingcounty.gov/en/dept/local-services
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement.
For More Information Regarding This Recruitment, Please Contact
Janice Antonio
Human Resource Analyst
206-263-2003
jantonio@kingcounty.gov
Benefits
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 12 paid holidays each year plus two personal holidays
- Generous vacation and paid sick leave
- Paid parental, family and medical, and volunteer leaves
- Flexible Spending Account
- Wellness programs
- Onsite activity centers
- Employee Giving Program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page.
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01
In your professional experience, how frequently have you managed a high-volume workload involving juggling multiple competing priorities, managing and tracking substantial amounts of data/information, and project coordination requiring proactive prioritization, organizational systems, cross-referencing, and collaboration with others?
- All the time
- Often
- Sometimes
- Rarely
- Never
02
Please describe your experience creating and updating content for websites and social media. What kind of content was it and what platform was used? If this does not apply to you, type N/A.
03
Please describe any experiences where you have worked, volunteered, or have lived experience with people whose backgrounds or identities are different from your own? Examples include differences in race, culture, age, income, sexual orientation, gender identity, people with disabilities, etc.
04
Do you have demonstrated professional or personal experience using any of the following tools? Please check all that apply:
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Project or Lists
- Trello
- Asana
- Monday.com
- Airtable
- Google Workspace
- Slack (or similar)
- PublicInput (or similar)
- None of the above
05
Do You Have Demonstrated Professional Or Personal Experience Writing Content For Websites, Social Media Platforms, Blogs, Email Newsletters, Flyers/brochures And/or Presentations? Please Check All That Apply
- Websites
- Blogs
- E-Newsletters
- Flyers/brochures
- Presentations
- GovDelivery
- Facebook
- Instagram
- TikTok
- X (Twitter)
- WordPress
- YouTube
- LinkedIn
- Canva
- CapCut
- Adobe InDesign (or similar)
- Adobe Photoshop (or similar)
- Adobe Premiere Pro (or similar)
- None of the above
06
A letter of interest is required. Did you submit a letter of interest?
07
Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? AND Do you possess the skills and abilities to qualify for this position?
- Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
- No.
08
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff
