Adoption Specialist

City of Garland • 4d ago

Summary

Responsible for placing animals in adoptive homes through responsible matchmaking, counseling, and providing exceptional customer service to prospective adopters.

Pay Range:(Depending on qualifications and experience)

Work Schedule: TBD

Essential Duties and Responsibilities

Assist prospective clients in selecting animals for foster/adoption, preparing related paperwork, and providing information on pet examinations, adoption benefits and relevant policies and procedures.
Stay updated on animal inventory to ensure suitable matches between animals and adopters.
Ensure all adopted animals are up to date on vaccinations, preventions, and any current medications are filled and provided.
Take photographs, write bios for adoptable animals, and upload to the shelter database; Help prepare marketing materials, newsletters, and email blasts for the adoption program.
Manage adoption-related email inboxes and phone lines, answer questions about available animals, and schedule meet-and-greets.
Assist with animal care duties as needed; Clean assigned areas daily and maintain cleanliness of animal pods and public areas during adoption hours.
Record payments for adoptions, donations, and merchandise, enter accurate information and maintain confidentiality of customer and donor information.
Other duties as assigned.

Minimum Qualifications

High School Diploma or GED.
Must have animal handling and training experience.
Ability to work with cats, dogs, and other pet species.

Physical Requirements & Work Environment

Regularly required to use hands and fingers, to talk and hear, stand, walk, sit, reach, stoop, kneel, crouch, and lift/move up to 50 pounds.
Requires close, distance, peripheral vision, depth perception, and focus.
Possible exposure to odors, airborne particles, and moderate to high noise levels.
Ability to work over 8 hours a day or 40 hours a week, adjust hours for training schedules, and drive to different locations as needed.

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