The City of Wilmington is an Equal Opportunity Employer.
Position Description
Are you a strategic facilities leader who thrives on keeping complex operations running smoothly?
We are looking for an Assistant Director of Facility Management to oversee the maintenance, safety, and performance of public buildings, ensuring all systems—from HVAC to electrical and plumbing—operate efficiently and reliably. Under the general direction of the Asset and Facility Management Director, this role leads maintenance staff and contractors, manages budgets and capital projects, and drives preventive maintenance and improvement initiatives to maintain safe, functional, and well-maintained facilities across the organization.
Typical Tasks
You Will
- Oversee the maintenance and safe operation of all building systems, including mechanical, electrical, plumbing, and HVAC equipment, ensuring facilities remain clean, functional, and secure.
- Conduct regular inspections of buildings and grounds; identifies hazards; prioritizes repairs, improvements, and preventive maintenance; and recommends facility enhancements.
- Develop and implements long-term capital improvement and maintenance plans, security procedures, and custodial standards; monitors service levels through routine site visits and coordination with facility staff.
- Manage division operations, including budgets, records, procurement, bids, contracts, and compliance with applicable laws and policies.
- Supervise maintenance personnel and oversees contractors and renovation projects, ensuring quality work and fulfillment of contract requirements.
- Oversee acquisition, storage, and distribution of maintenance and custodial supplies, materials, and equipment.
- Respond to inquiries from property owners, contractors, and other stakeholders regarding facility projects and services.
- Promote staff development through training and orientation programs and stays current on industry best practices and innovations.
- Perform additional managerial and technical duties as assigned and travels independently to multiple work locations.
Qualifications
Education and Experience
Education
Any equivalent combination of education, experience and training sufficient to effectively perform the essential functions of the position. Combinations include, but are not limited to:
- Bachelor's degree from an accredited college or university in engineering, business or a related field, or equivalent job experience and five (5) years of experience in facilities maintenance, to include three (3) years of supervisory experience.
- Associate’s degree from an accredited college or university in engineering, business or a related field, and seven (7) years of experience in facilities maintenance, to include three (3) years of supervisory experience.
- High school diploma/GED or equivalent and ten (10) years of experience in facilities maintenance, to include three (3) years of supervisory experience
Additional Qualifications
Preferred Certifications:
- Certified Facility Administrator (CFA) by the International Facility Management Association (IFMA)
Knowledge of:
- Public procurement laws and regulations.
- Construction and design services contract administration procedures.
- Price trends and grades of quality of materials and equipment.
- Methods, materials and tools/equipment used in the care and maintenance of buildings.
- Hazards and safety precautions common to facility maintenance/repair activities.
- Local government practices and procedures.
- Report writing and preparation.
- Preparation and management of a departmental budget.
- Office automation software including electronic spreadsheets.
Ability to:
- Resolve conflict and report outcomes in a timely and appropriate manner.
- Identify issues, analyze problems, engage appropriate stakeholders, develop alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
- Interpret and apply civil engineering and building construction standards, requirements and specifications.
- Interpret and apply federal, state and local policies, laws and regulations. Communicate clearly and effectively, both orally and in writing.
- Establish and maintain effective working relationships with those contacted in the course of work.
Supplemental Information
This position is primarily office-based, utilizing standard office equipment in a climate-controlled setting and adhering to applicable safety and ergonomic guidelines.
Must be conscious of safety methods to avoid injury to others and themselves; May be subject to hazards, including working in both inside and outside environments, in extreme hot and cold weather, and exposure to various hazards such as noise, proximity to moving mechanical parts, vibrations, dust, mists, fumes, oils, tight quarters, and narrow passageways. This position is subject to all State and Federal OSHA regulations, including, but not limited to, the following: bloodborne pathogens, hazard communication/GHS, personal protective equipment, slips, trips, and falls, etc.
The position functions in a fast-paced, collaborative, and public-facing municipal environment, involving interaction with elected officials, employees, community members, and external partners. Attendance at evening meetings and occasional after-hours or emergency response may be required.
Our Core Values
INCLUSION | COLLABORATION | CREATIVITY | ACCOUNTABILITY
Our Mission Statement: Through forward-thinking policies and responsible stewardship, we are creating a better city every day with excellent core services and quality of life for all.
What We Offer
The City of Wilmington believes that employees are one of our most important resources. We offer an excellent salary and competitive benefits package to serve the needs of our employees and their families. Our benefits package includes:
- Comprehensive medical, dental, and vision insurance + many other insurance options
- Excellent retirement benefits, including a city provided 4.5% contribution each pay period into a 401(k) account and automatic enrollment into the North Carolina Local Government Employees’ Retirement System
- Employer-paid health & wellness clinic
- Free on-site city gym access
- Paid sick and vacation leave + 13 paid holidays per year
- 6-weeks paid parental leave
- Paid volunteer & blood donation leave to give back to our community
- Flex schedule and telework availability, depending on your position
- Professional development trainings & leadership initiatives
- Tuition assistance benefits
Applicant Status Updates: After the closing date for this position, applications will be screened by Human Resources. Applicants who meet the minimum and/or preferred qualifications will be referred over to the hiring department.
All updates regarding an application can be viewed through your applicant portal.
Health Benefits are offered to employees working at least 30 hours per week.
Health Insurance - The City offers two options for health coverage: a standard PPO plan and a High Deductible Health Plan with an associated Health Savings Account. Coverage becomes effective the first day of the month following hire for employees and their eligible dependents. Both you and the City contribute to the overall cost of coverage.
Dental Insurance - Coverage becomes effective the first day of the month following hire. Employees, their spouse and dependent children are eligible for coverage.
Life Insurance - The city pays to provide coverage valued at one times your annual salary. Supplemental insurance is available for employees to purchase. Optional coverage for dependents is also available for purchase.
Retirement
- NC Local Government Retirement System - All benefits eligible employees make a mandatory 6% contribution every pay period.
- Deferred Compensation – The city contributes an amount equal to 4.5% of the annual salary to a 401(k) plan regardless of employee contribution. Employees may choose to contribute additional money to the 401(k) or 457 deferred compensation plans, without a match from the City, within the IRS guidelines.
Paid Leave (offered to employees working at least 1,000 hours annually*):
- Sick Leave - 12 days accrued each year
- Annual Leave - Accrual based on years of service and classification. Employees can earn from 10 to 24 days each year.
- Holidays - 13 paid holidays annually
- Paid Parental Leave - Six weeks of paid leave for the birth, adoption or placement of a child (must run concurrently with FMLA).
- Part-Time Employees will earn paid leave benefits on a pro-rated basis.
Miscellaneous
- Tuition reimbursement
- Employee Assistance Program
- Short & Long Term Disability
- Cancer & Critical Illness
- Accident Insurance
- Whole Life Insurance
- Credit Union membership
Note: The City of Wilmington is on a bi-weekly pay cycle. New employees should expect to recieve their first paycheck approximately 3 weeks after their start date.
**This is intended to be a brief overview of the benefits offered. Please visit our website at https://www.wilmingtonnc.gov/Government/Departments-Divisions/Human-Resources/Benefits for more information.**
01
Each applicant must complete this supplemental questionnaire as a part of the application screening process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?
02
I understand that for my application to be considered, I must thoroughly complete the work experience and education portions of the application form to demonstrate my qualifications for this job. Entering "N/A' or "See Resume/Application" does not qualify as an acceptable response.
03
Do you have a valid Drivers License?
04
Which best describes your highest level of education in engineering, business or a related field?
- High School Diploma or GED
- Vocational/Technical Training or Certificate
- Some College
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Doctorate Degree
- None - N/A
05
How many years of experience do you have in facilities maintenance?
- I have no experience
- less than 1 year
- 1 year to less than 3 years
- 3 years to less than 5 years
- 5 years to less than 7 years
- 7 years to less than 10 years
- 10 years or more
06
How many years of supervisory experience do you have?
- I have no experience
- less than 1 year
- 1 year to less than 3 years
- 3 years to less than 5 years
- 5 years to less than 10 years
- 10 years or more
07
Please identify the company/agency/organization where you gained the experience described in question #5 and #6. Note: These employers must be listed in the work history section on your employment application to receive credit. Entering "N/A' or "See Resume/Application" does not qualify as an acceptable response.
08
Are you a Certified Facility Administrator (CFA) by the International Facility Management Association (IFMA)?
09
The hiring salary for the position is posted on the job posting. Salary determination is supported by budget availability and qualifications of the candidate to maintain internal equity. Please acknowledge that you understand this process.
