Tax Representative

City of East Point • Full-time • GA, GA • $43.37k / year • 2d ago

This position is responsible for collection and analysis of property tax data, as well as for property tax revenue collection for the City of East Point.

Oversees the work of Tax Clerks; assigns, reviews and evaluates work;
As related to master property database, reviews and updates property ownership data, with a focus on accurate recording of exemption information, as well as property delinquencies;
Manages customer billing and addresses customer service issues (errors, complaints, informational needs, billing adjustment requests) related to said billing;
Documents transaction entries into computer database;
Writes off delinquent accounts and creates reports for submission to collection agencies;
Represents the City regarding inquiries into utility bills, services, and the establishment or termination of services;
Prepares the daily cash report for his/her entries to balance cash drawer.
Prepares deposit slips and prepares for its delivery to bank;
Reviews to make sure all payments are posted;
Performs other duties as required.

Associate's degree required, with college coursework in Accounting and Banking; five (5) years of progressively responsible, related experience; ability to communicate with Spanish-speaking customers desired; equivalent combination of education and experience.

Knowledge of tax laws, codes, regulations and procedures;
Knowledge of basic banking and accounting procedures;
Knowledge of supervisory skills and methods;
Skill in operating general office equipment and utilizing proprietary software programs;
Skill in supervising subordinate employees;
Skill in verbal and written communication;
Ability to supervise subordinate employees;
Ability to work well with the general public and co-workers.

Supervisory Controls:  This position is under the direct supervision of the Tax Coordinator.

Guidelines:  Guidelines include tax laws, codes and regulations and City codes and ordinances.

Complexity:  This position collects, records and analyzes property tax data for the City.

Scope and Effect:  This position generates property tax revenue for the City.

Personal Contacts:  Contacts are with co-workers, property owners, and the general public.

Purpose of Contacts:  The purpose of the contacts is to give or exchange information, resolve problems, negotiate or settle matters.

Physical Demands:  This position requires standing, walking, sitting, lifting up to 25 pounds, carrying, pulling, balancing, kneeling, crouching, crawling, reaching, handling, speaking, hearing, and seeing.

Work Environment:  Work is typically performed sitting at a desk in an office environment, with a moderate level of noise.

Supervisory and Management Responsibility:  None

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