Information Technology Manager

City of San Pablo (CA) • Full-time • CA, CA • $157.62k - $191.59k / year • 3d ago

Filing Deadline: Thursday May 7, 2026 at 11:59 p.m. or first 100 applications (whichever occurs first)
Applications MUST be submitted online at www.Governmentjobs.com

THE POSITION:

The City of San Pablo is actively seeking candidates for the position of Information Technology (IT) Manager. If you are a strategic, service-driven IT leader with deep experience in cybersecurity, cloud services, infrastructure management, and municipal technology, we encourage you to apply for this outstanding opportunity. The IT Manager will lead the City’s IT Division within a well-resourced, professional organization with an exceptional executive leadership team, a dedicated IT staff, and a strong commitment to innovation and public service. For additional information about the position, see the Job Description page of the City’s website.

Located in the heart of West Contra Costa County along the I-80 corridor, San Pablo is a vibrant, culturally diverse community of approximately 32,000 residents. The City is conveniently situated between Richmond and Pinole, with easy access to BART, AC Transit, and major Bay Area employment centers. San Pablo offers an affordable cost of living relative to the greater Bay Area, a welcoming small-city atmosphere, and a strong commitment to public service and community investment. The City recently completed a modern City Hall facility and continues to invest in technology, infrastructure, and innovation to enhance the delivery of public services.

In addition to a competitive salary with a budgeted 2% Cola increase effective July 1, 2026 and outstanding benefits—including a 4/10 work schedule (four-day work week with Fridays off), CalPERS pension, and comprehensive medical/dental/vision coverage—the incumbent will serve as a member of the Administrative Services Department and lead the City’s technology strategy across enterprise applications, network and systems infrastructure, cybersecurity, cloud services, telecommunications, and end-user support. Incumbents in this management-level classification will coordinate information technology activities with all City departments, manage the City’s cybersecurity posture and incident response programs, oversee vendor and contract relationships, and develop and execute strategic technology plans. The incumbent will exercise independent judgment, and a high degree of interpersonal, customer service, and public relations skills particularly when representing the City with consultants, other agencies, boards, committees, and City Council.

Duties may include, but are not limited to, the following:

Develop, implement, and continuously improve citywide IT strategies, goals, policies, procedures, and work plans that advance digital services and support all City departments.

Establish and maintain IT governance frameworks, including change management, risk management, and performance metrics aligned with public-sector best practices.

Advise the Administrative Services Director, City Manager’s Office, and department heads on technology matters with significant budgetary or operational impacts; develop and execute multi-year strategic plans for technology growth, innovation, resiliency, and modernization.

Plan, organize, and direct citywide IT operations including enterprise applications, network and systems infrastructure, cloud services, cybersecurity, telecommunications, and end-user support; oversee hybrid cloud environments and associated security controls.

Direct, oversee, and participate in the development of the Division work plan; assign work activities, projects, and programs; monitor workflow; review and evaluate work products, methods, and procedures.

Oversee, manage, and implement the most complex technology projects; assign project-related activities to supervisory staff; manage timelines and budgets.

Manage the City’s network infrastructure including wired, wireless, and remote access environments; oversee next-generation network strategies including software-defined networking, advanced firewalls, network segmentation, and secure remote access.

Design, implement, and enforce standards and protocols for data security, information privacy, system integrity, and regulatory compliance; apply zero-trust security principles and cloud security posture management.

Develop and maintain the City’s cybersecurity incident response plan; coordinate detection, response, and recovery activities; oversee risk assessments, vulnerability management programs, and security monitoring solutions.

MINIMUM QUALIFICATIONS

Knowledge of:

Principles and practices of information technology management.

Principles and practices of leadership, motivation, team building and conflict resolution.

Pertinent local, state and federal rules, regulations and laws.

Modern office practices, methods and computer equipment.

Principles and practices of organizational analysis and management.

Budgeting procedures and techniques.

Principles and practices of supervision, training and personnel management.

Prepare clear and concise administrative, financial, and technical reports; communicate effectively orally and in writing with technical and non-technical audiences.

Interpret and apply City, department, and division policies, procedures, rules, and regulations; use sound judgment in recognizing scope of authority.

Ability to:

Organize and direct day-to-day citywide information technology operations; develop and execute multi-year strategic plans for technology growth, innovation, and modernization.

Analyze complex technical, organizational, and business challenges and develop strategic, data-driven solutions; navigate ambiguous situations and rapidly evolving technology landscapes with creativity, flexibility, and resilience.

Lead cloud adoption, cybersecurity maturity, and digital transformation initiatives applicable to public agencies; secure buy-in and participation across departments.

Apply IT governance, performance metrics, service management practices, cybersecurity policies, industry standards, and best practices to municipal IT needs.

Organize, prioritize, and deliver concurrent IT projects on schedule and within budget, adapting to changing priorities.

On a continuous basis, analyze budget and technical reports; interpret and evaluate staff reports; know laws, regulations, and codes; observe performance and evaluate staff; problem-solve division-related issues; and explain and interpret policy.

On a continuous basis, sit at desk and in meetings for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone; write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less, and occasionally up to 25 pounds.

Supervise, train, mentor, and evaluate staff; gain cooperation through discussion and persuasion.

Experience and Education
An ideal candidate must have demonstrated expertise in leading, managing, organizing, directing, and coordinating the work of staff in an IT Division, with particular strength in cybersecurity, cloud services, and strategic technology planning. The IT Manager is a leader who will work collaboratively to advance the planning, development, and administration of services at the City’s IT Division. Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be

Experience:
Five years of increasingly responsible professional experience in information technology, including two years of supervisory or management responsibility

Education:
The equivalent of a Bachelor’s degree from an accredited college or university with major course work in information technology, computer science, business administration, public administration, or a closely related field.

Public sector or municipal government experience is highly desirable.

License and Certificate
Possession of, or ability to obtain, an appropriate, valid California driver's license.

Desirable Qualifications:
Master's Degree in a related field
Professional certifications in government technology, leadership, cyber security management (e.g., CGCIO, CISM, CISSP)
Experience with enterprise resource planning (ERP) systems in a municipal environment
Experience managing cloud migrations and hybrid IT environments
Experience with cybersecurity incident response in a government setting

Benefits: The City provides an excellent benefits package including medical, dental, paid vacation and holidays, life & disability insurance as well as CalPERS retirement pension. Please see the Benefits page of the City’s website for details.

How to apply: Applications will only be accepted online at http://www.governmentjobs.com/careers/sanpabloca. For general questions, call the Human Resources Division at (510) 215-3000. Applications must be submitted to GovernmentJobs.com by the date and time listed on the job announcement. Applications not submitted by the posted date and time will not be considered. The most qualified applicants will be invited to participate in the subsequent phases of the selection process. Meeting the minimum requirements of the position does not guarantee the advancement in any phase of the selection process. Final selection will be made from an eligibility list.

Recruitment timeline: : Although dates may change, we suggest planning your calendar accordingly. First Interview: Week of May 18, 2026. Final Interview: Week of June 1, 2026]. Estimated Start: July 1, 2026

Background investigation and Pre-employment medical examination: Successful candidates will undergo a complete background investigation, fingerprinting, and pre-employment medical examination, which includes TB testing. Americans with Disabilities Act (ADA): Please contact the Human Resources Department on, or before, the filing deadline if special accommodations are necessary at any stage of the selection process. Every attempt will be made to consider your request (medical documentation must be provided upon request). Immigration Reform & Control Act: In accordance with the Immigration Reform and Control Act of 1986, all potential employees will be required to provide proof of United State Citizenship or authorization to work in the United States. Drug-Free Workplace Policy: In accordance with the Drug-Free Workplace Act of 1988, it is the objective of the City of San Pablo to achieve a drug-free workplace.

THE CITY OF SAN PABLO IS AN EQUAL OPPORTUNITY EMPLOYER. MINORITIES/WOMEN/INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. QUALIFIED APPLICANTS RECEIVE EQUAL CONSIDERATION, WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, ANCESTRY, AGE, MARITAL STATUS, AND DISABILITY EXCEPT WHERE DICTATED BY THE REQUIREMENTS OF THE JOB.

The information contained herein does not constitute either an expressed or implied contract of employment and these provisions are subject to change.