Position Purpose
The Code Enforcement Officer I investigates, inspects, and enforces municipal, land development, and property maintenance codes within city boundaries. Schedules and performs systematic property maintenance inspections to maintain or achieve minimum property standards.
Essential Functions
1 Conducts and performs inspections on city properties, projects, buildings, and developments to ensure compliance with all municipal, state, and federal regulations.
2 Identifies, determines, and compiles non-compliant concerns and addresses issues with appropriate parties; takes accurate data and information concerning code violations and enforces code compliance.
3 Investigates non compliant problems and makes recommendations for corrective action; communicates and collaborates with developers and other individuals to address code violations and make changes; performs follow up work and assistance as needed.
4 Creates accurate and professional notices of violation; takes photographs and gathers evidence while performing inspections; issues citations and responds to citizen complaints.
5 Educates and provides information to citizens, developers, and the general public; interprets laws and regulations while educating public on laws regulations and code standards.
6 Drafts, maintains, and edits documents regarding inspections, code enforcement activities, and code violations;
7 Remains up to date on all current code standards and changes in regulations; maintains certifications and attends professional development as needed.
8 Drives vehicles throughout the city to perform inspections and address compliance and code violations.
9 Performs any and all other work as needed or assigned.
Education
Minimum Qualifications
- High school diploma or GED.
EXPERIENCE:
- Two (2) years of heavy citizen/customer service contact resolving complaints and/or conflicts, service and/or billing disputes.
EQUIVALENCY:
- A current Code Enforcement Officer Trainee certification (or higher) issued by the Texas Department of Licensing and Regulations (TDLR) will meet the education and experience requirements.
LICENSE and CERTIFICATION:
- Valid driver’s license with good driving record.
- Must obtain certification as a Code Enforcement Officer Trainee issued by TDLR within probationary period.
OTHER REQUIREMENTS:
- Availability to work varying shifts including nights, weekends and holidays.
Preferences
- Bilingual in English/Spanish is a plus.
- Effective oral and written communication skills.
- Exceptional customer service skills.
- PC and report writing skills.
- Ability to testify in court and deal effectively with the public.
- Ability to work under time sensitive situations.
- Ability to work with community stakeholders and develop community partnerships.
- Ability to demonstrate a high level of professionalism.
This position requires an ONLINE exam that covers the following categories:
- Reading Comprehension
- Applying Policies
- Sentence Clarity
- Business Correspondence
- Spelling
Candidates meeting the minimum qualifications will be sent a secure link to take the exam.
Supplemental Information
Knowledge And Skills
1 Knowledge of municipal, state, and federal regulations.
2 Knowledge of inspection protocols, policies, and procedures.
3 Ability to determine code violations and suggest corrective action.
4 Ability to issue citations and communicate with various individuals
5 Ability to interpret, educate, and apply regulations to correct compliance issues.
6 Ability to use computer programs, software, and equipment.
7 Ability to provide calm, professional, and excellent customer service.
8 Ability to manage time and complete multiple tasks.
9 Communicating effectively verbally and in writing
10 Establishing and maintaining effective working relationships.
The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.
For evaluation purposes, acceptable qualifying experience for all positions must have been in a paid capacity unless noted otherwise in the minimum qualifications for the posted position.
Additionally, 30+ hours per week will be counted as full-time employment and will receive full credit for the amount of time employed. A minimum of 15 through 29 work hours per week will be counted as part-time employment and will receive half credit for the amount of time employed.
