Overview
At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals.
Job Description
Representative Duties/Assignments
- Enforces the provisions of all applicable animal services ordinances, codes, laws, resolutions, and regulations; initiates any actions necessary to correct deviations or violations; issues warning notices or citations as appropriate.
- Responds to incoming calls concerning various animal issues, such as animal bites, potential animal cruelty/abuse, animals in distress, stray/nuisance animals, barking dogs, sick/injured animals, animal behavior problems, or animal control laws.
Provides information and education to the public concerning animal services issues, ordinances and resolutions, humane treatment of animals, animal behavior problems, or related issues.
Maintains a current knowledge and awareness of applicable laws/regulations, awareness of new procedures, trends, and advances in the profession.
Other related duties as assigned.
- Provides information, assistance and education to the public concerning animal services issues, county ordinances and resolutions, humane treatment of animals, animal behavior problems or related issues; makes presentations to schools; civic groups, and community organizations.
- Mediates and resolves citizen disputes regarding animal incidences.
- Conducts investigations and performs follow-up as needed; determines whether court action is appropriate; assists in preparing for court cases and participates in court activities as needed.
- Patrols county roads to locate and pick up stray animals; assists animals in problem situations; captures domestic, wild, dangerous, aggressive, or injured animals; sets and monitors animal traps; loads/unloads animals into/out of cages; transports animals to animal shelter or other locations; relocates displaced wildlife; removes dead animals from roadways.
- Handles, lifts, and carries animals, restraining as appropriate including frightened, fractious, and injured animals. Checks animals for current rabies tags, owner identification, signs of rabies, disease or other illnesses; quarantines exposed animals. Identifies dog and cat breeds and their characteristics. Recognize normal and abnormal behavior in domestic and wild animals.
- Kennel duties include morning feedings and waterings, cleaning, disinfecting, medical treatments, laboratory work, bathing animals in tick dips, and all aspects of animal care for animals in custody of Animal Services. Learn general animal diseases to help determine proper disposition for an animal.
- Monitors inventory levels of equipment, tools and supplies, ensuring availability of adequate materials to conduct kennel activities.
- Performs euthanasia and incineration; prepares deceased animals for examination. that are suspected of being rabid.
- Participates in training new employees or performing work for coworkers in their absence or as required.
- Operates machinery, equipment and tools associated with Animal Services activities including vehicles, animal restraint equipment, animal traps, catchpoles, nets and radio communication equipment. Follows safety procedures and utilizes safety equipment to ensure the safety of themselves, other employees and citizens, and animals.
- Prepares, completes, and receives various forms, reports, correspondence, court records, animal complaints, policies, procedures, general orders, laws, codes, manuals, maps, and other documentation. Reviews, completes, processes, forwards or retains as appropriate.
- Communicates with supervisor, employees, other departments, law enforcement personnel, other animal control agencies, veterinarians, citizens, violators, community organizations and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Minimum Qualifications
Graduation from high school or equivalent and three (3) years experience working with the public resolving problems/complaints or dealing with enforcement related issues. Basic knowledge in the care of animals. Ability to communicate clearly, both orally and in writing. Ability to follow and understand procedures. Maintain a home telephone number and possess a valid Florida Driver's License.
Within one year of hire
Successfully complete a mandatory forty (40) hour Animal Control course as required by Florida State Statute
Successfully complete Orange County Animal Services Officer training course
Successfully complete a sixteen (16) hour Chemical Capture course
Possess State of Florida Incinerator Certification, or successfully complete training and obtain certification within one year of hire.
Successfully complete a sixteen (16) hour euthanasia certification course
General Functions
Ensures compliance with Animal Services ordinances and resolutions, patrols Orange County (including incorporated areas), responds to complaints pertaining to animals and ensures the safety and welfare of citizens. Transport, handle, and shelter animals.
Work is performed under the direction of the Senior Animal Services Officer and is reviewed by observation, written reports, and effectiveness of results achieved.
Conditions of Work
This work is subject to varying posts or assignments, irregular hours and on-call or call back status and irregular schedules including completion of work assignments on weekends or holidays. Exposure to adverse weather conditions in extreme hot climates; exposure to remote, isolated areas within the county; exposure to fumes as a result of euthanasia of animals or odors emanating from deceased animals/carcasses; exposure to potentially violent, unruly and sick, diseased and parasitic infested animals and infectious fluids and materials; and exposure to irate and/or aggressive individuals. Requires occasional - frequent moderate lifting of 25-50 pounds and periodically handling/moving of objects in excess of 50 pounds.
Application Deadline
Open Date: 10/30/2024
Close Date: 11/06/2024
This posting is subject to close without prior notice.
Salary Information
Pay Grade: 113 - From $23.37 to $30.48
FLSA Status: Non-Exempt
Placement based on Education and Experience
Benefits
- 10 paid holidays and up to 2 floating holidays annually.
- 18 days paid time off per year.
- Longevity bonus based on years of service.
- 6 days of paid TERM (sick) time annually.
- Low-cost medical, dental, vision, additional life insurance.
- Free basic life, long term disability, and employee assistance for all the family members effective on day one.
- Participation in the Florida Retirement System.
- Employee assistance program includes multiple free one on one sessions with licensed counselors and online tools for legal advice, financial planning, personal life balance, etc.
- Free access to Wellworks gyms and Orange County Recreation Centers.
- Free onsite wellness coaching, including dietician and nurse.
- Tuition reimbursement program.
- Earn service time to forgive student loans.
Disclaimer: Benefits may vary for employees under collective bargaining agreements.
For more information on Benefits visit - https://www.ocfl.net/EmploymentVolunteerism/EmployeeBenefits.aspx
Veterans Preference
If you are claiming Veterans' Preference, you are responsible for providing the required eligibility documentation by the closing date of the posting. Please scan and upload a copy of your cover letter and supporting documents, to Orange County Human Resources Division via the secure Box.com folder.
Your cover letter should include the Job ID number you are applying for, the title of the position, your full name and the last 4 digits of your social security number. *If you are a current employee returning from active military service, you may be eligible for promotion preference if the active military service qualifies for Veterans' Preference. Please note that Veterans' Preference applies only to a Veterans' first promotion after reinstatement or reemployment, without exception.
Educational Requirements
If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense.
Address
This position is at the Orange County animal Shelter in Orlando, Florida
Notes
Selected candidate will be required to successfully complete the pre-employment drug, physical and background check.
