Position Details
Job Code #:
JC-529729
Position #(s):
502-500-4800-XXX
Working Title:
External Affairs Manager/Public Information Officer
Classification:
SUPERVISOR I
$7,172.00 - $8,910.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
San Bernardino County
Telework:
In Office
Job Type:
Permanent, Full Time
Facility:
Department of State Hospitals - Patton
Job Description And Duties
Patton State Hospital, Human Resources Department is accepting applications for at least one (1) Permanent, Full-Time appointment to the Supervisor I classification in the External Affairs Department. This position is under the direction of the Executive Director. A Training and Development opportunity may also be considered.
The incumbent is responsible for directing the hospital's External Affairs department, which coordinates the hospital’s administrative directive update and publication, coordinates volunteer services and public tours, manages Public Records Act and media requests, works with patient government and Patients’ Rights Advocates, organizes hospital-wide activities and recognition programs, communicates Department of State Hospital Sacramento Headquarters on major events, maintains and updates hospital intranet contents, functions in the hospital’s emergency operations structure, processes, maintains, and disseminates visitor passes and photograph authorizations, administers Everbridge emergency communications, and leads and participates in various hospital committees and activity groups.
The position provides consultation to the executives on a variety of sensitive subjects and prepares outgoing public messages for distribution. Excellent verbal and written communication are a must. The incumbent is required to maintain a professional presence in front of the public even in the most difficult situations, providing clear and concise messages and addressing the public in a respectful and courteous manner. The incumbent must possess a high degree of independence, tact, organization, attention to detail, and adaptability. The incumbent is expected to be able to assess situations and make a sound decision while maintaining composure and emotional stability under stress. Travel and working outside the usual business hours may be required occasionally.
A resume is required.
In order to gain list eligibility and be appointed to the Supervisor I classification, please follow the link below to the exam bulletin. Failure to take the exam will result in your application not moving forward in our process. Please follow the directions carefully: Supervisor I Exam Bulletin .
Applicants that meet the recruitment criteria should submit an application to Human Resources - Employment Unit no later than Tuesday, September 8, 2026.
All applicants may be pre-screened for breadth and depth of experience. Only the most qualified applicants may be interviewed based on screening criteria. For this reason, it is especially important that applicants take special care in thoroughly and accurately completing the application.
- Click on the link to complete the Department of State Hospitals Recruitment Survey: DSH Recruitment Survey
You will find additional information about the job in the
Duty Statement .
Department Information
DSH - Patton
3102 E. Highland Avenue
Patton, CA 92369
http://www.dsh.ca.gov
Department Website: https://www.dsh.ca.gov/Patton
