Telecommunications Officer (Certified)

City of Murphy • Full-time • Murphy, Texas, United States • $25 - $29 / hour • 1m ago

The City of Murphy's Police Department seeks to add a Certified Telecommunications Officer position to its’ dynamic team! Under direct supervision of the Telecommunications Supervisor, receives and dispatches requests for police, fire, ambulance, and animal control emergency and non-emergency services.

Schedule Commitment

MUST ACCEPT ON CALL DUTY STATUS AND WORK FLEXIBLE HOURS TO INCLUDE ALL SHIFTS INCLUDING NIGHTS, WEEKENDS, AND HOLIDAYS

Please apply for this position on the City of Murphy's website.

For application support, or to check the status of your application, contact Human Resources by e-mailing hr@murphytx.org

WORK PERFORMED

Operates a multi-line communication system
Answer phones and directs callers to the appropriate city employee
Monitors and broadcasts on communication radio equipment
Dispatches police, fire and emergency medical units and animal control as well as other city departments, such as public works and parks and recreation, as needed
Operates various telecommunication, multi-channel radio equipment, and Enhanced 911 system
Assigns police, fire, and ambulance support elements to routine/emergency calls for service
Records all activities and locations of police units and animal control units
Uses computer terminals to make entries and inquiries and interprets the responses from various automated databases
Provides Emergency Medical Pre & Post Arrival Instructions
Retrieves Driver's License and Vehicle Registration data from computer system
Checks for outstanding warrants, stolen vehicles and articles
Enters and clears warrants and stolen articles from department to TCIC/NCIC computer
Operates video recording, closed circuit television, and tape logging equipment
Communicates with the hearing and speech impaired by a teletype system
Screens and forwards telephone calls for the police, fire department, and animal control departments
Is aware of and able to review the city’s crime analysis software, such as RaidsOn Line and review crime trends as indicated with their respective shifts regularly
Able to operate the city-wide locking control system, setting opening and closings according to scheduled events
Develops own knowledge, skills and abilities to enhance and ensure continued success and meets all mandated training requirements as specified by TCOLE for the maintenance of a licensed telecommunicator
Operates computers, telephones, radios, recorders, and other technical equipment
Adheres to personnel safety, departmental policies and procedures, and Administrative Orders
Performs other related duties as assigned

MINIMUM QUALIFICATIONS

High School Graduate or General Education Diploma (GED)
Two (2) years of municipal Police, Fire, and 911 enhanced dispatching experience
Current Telecommunications License as issued by the Texas Commission on Law Enforcement (TCOLE)
Valid Texas Class C Driver's License - driving record must be in compliance with City policy

PREFERRED QUALIFICATION

Certified Emergency Medical Dispatch

SPECIAL REQUIREMENTS

May be required to pass a drug screen and/or pre?employment job performance assessment
MUST ACCEPT ON CALL DUTY STATUS AND WORK FLEXIBLE HOURS TO INCLUDE ALL SHIFTS INCLUDING NIGHTS, WEEKENDS, AND HOLIDAYS

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