Benefits Coordinator
Job ID: 107700
Location: Oregon City, Oregon
Full/Part Time: Full Time
Regular/Temporary:Regular
CLOSE DATE
This Job Posting closes at 11:59 p.m. (Pacific Time) on Tuesday, November 12, 2024.
Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application.
PAY
Annual Pay Range: $84,543.83 - $114,135.48
Hourly Pay Range: $40.646072 - $54.872828
This is a full time non-represented group 2 County position
https://dochub.clackamas.us/documents/drupal/89bed039-1cd2-4362-87d1-58972a37473b
http://www.clackamas.us/des/benefits.html
JOB DETAILS AND QUALIFICATIONS
Clackamas County Department of Human Resources (HR) is actively seeking a skilled benefits professional to serve as our next Benefits Coordinator! This pivotal role will report to the Benefits Manager and will be essential in managing and overseeing the comprehensive benefits programs offered to our employees and retirees.
The Benefits Coordinator is part of the Benefits and Wellness line of business. The purpose of the Benefits and Wellness line of business is to provide comprehensive benefits, disability management, planning, education, and consultation services to county departments and employees so they can create a workplace culture committed to practices that sustain a healthy and productive workforce and preserve financial resources.
As the Benefits Coordinator, you will play a key role in ensuring the effective administration of our benefits programs, which include health, insurance, retirement plans, and various employee assistance initiatives. Your attention to detail, strong organizational skills, and ability to navigate complex regulatory environments will be crucial in ensuring that our benefits programs are compliant with all relevant laws and regulations.
In addition to your benefit administrative duties, you will act as a mentor, guide and lead to other members of the Benefits Team, providing leadership and support while fostering an environment of collaboration and continuous improvement. You will be recognized as a subject matter expert in the County's benefits offerings, making your expertise invaluable in helping employees navigate their options and resolve any issues that may arise.
If selected for the Benefits Coordinator, you will have six main areas of responsibility:
Program Management: Support the administration and coordination of comprehensive benefits programs.
Autonomous Work: Manage complex assignments independently, demonstrating the ability to prioritize tasks effectively and maintain a high level of accuracy in all aspects of benefits administration.
Problem Resolution: Collaborate closely with the Benefits Manager to investigate and resolve intricate benefits-related concerns. Utilize analytical skills to assess issues and implement effective solution.
Team Leadership: Serve as a lead member of the Benefits Team, providing guidance, direction, and support to fellow team members. Foster a culture of accountability, while promoting professional development and knowledge sharing.
Continuous Improvement: Actively participate in program activities that contribute to the enhancement of benefits administration processes. Evaluate current practices and recommend innovative solutions to improve efficiency and employee satisfaction.
Communication and Engagement: Develop and deliver training and informational sessions for employees regarding benefit programs. Act as a point of contact for employee inquires, providing clear and accurate information.
The ideal Candidate
The ideal candidate for the Benefits Coordinator role at Clackamas County will be an experienced benefits professional with a strong background in managing and administering comprehensive benefit programs. The strongest of candidates will have demonstrated experience working with benefit vendors and knowledge of applicable laws governing benefits.
The ideal candidate will exhibit exceptional organization abilities and a keen attention to detail, ensuring compliance with complex regulatory requirements while managing multiple tasks effectively. They will have a proven track record of providing leadership and mentorship within a team environment, fostering collaboration and professional development among colleagues.
Strong analytical and problem-solving skills are essential, enabling the candidate to investigate and resolve intricate benefits-related concerns while enhancing operational efficiency. The ideal candidate will also excel in communication, capable of developing and delivering information that is clear and accurate to employees regarding benefit offerings of the county.
Ultimately, the ideal candidate will be committed to promoting a healthy workplace culture, driving continuous improvement in benefits administration, and ensuring that Clackamas County's benefits offerings meet the needs of its employees and retirees.
Required Minimum Qualifications/ Transferrable Skills:*
• A minimum of five (5) years of related experience which must include three (3) years of specialized benefits experience that would provide the required knowledge and skills to perform the responsibilities of this position.
• Experience working with benefit vendors.
• Experience with a Human Resources Information System (HRIS) or other data base system.
• Experience using Microsoft Office Suite (Outlook, Work, and Excel)
Preferred Special Qualifications/ Transferrable Skills:*
• Two (2) years in a formal Benefit lead role providing direction, and guidance to others
• Experience working in a union environment
• Experience working in the public sector
• Working knowledge and experience with PeopleSoft HRIS
• Human Resources Professional Certification or Benefit Certification (SHRM-CP, SHRM-SCP, PHR, SPHR, CBP, etc.) or other accredited HR certification
Pre-Employment Requirements:
• Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. http://dochub.clackamas.us/documents/drupal/828106a0-265a-47cc-a3a6-0a2c8b028673
*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
TYPICAL TASKS
TYPICAL TASKS Include but are not limited to:
1. Leads division staff; provides daily direction; assigns tasks; ensures completion within established time and budget guidelines; trains employees; provides guidance on complex technical and procedures; reviews completed work; makes or reviews decisions on difficult or sensitive matters and provides input to management regarding hiring, performance evaluations, and disciplinary actions.
2. Monitors and evaluates benefit programs to ensure they meet organizational goals and remain competitive; recommends program improvements to Benefits Manager; maintains regulatory compliance, enhancing operational efficiency; and assists with essential documentation.
3. Interprets complex benefits and claims issues; addresses benefit related grievances and issues; advises managers and supervisors on complex benefit matters; interprets internal and external reports to track utilization and legislative compliance.
4. Perform and coordinate benefits reconciliations and audits of enrollment records, invoices, deductions, and expense calculations for the general ledger, ensuring timeliness and accuracy.
5. Oversees the accurate setup and maintenance of the HRIS Benefit module, ensuring the integrity and accuracy of the computerized integrated personnel system; ensures benefit records and files are maintained and updated by benefits team in accordance with policy and technical requirements; leads ongoing updates of the benefits administration system, testing, identifying issues, and leading changes and process improvements.
6. Performs or coordinates plan audits; prepares, collects and organizes data to ensure legal and benefit plan compliance.
7. Assists in managing benefits vendor relations; participates in evaluating vendor performance, provides feedback and recommends improvements.
8. Prepares and/or coordinates annual and supplemental budget documents within established budgetary and operational regulations and guidelines; gathers and compiles budget information; prepares budget adjustments and recommendations, including analyzing and/or estimating resources and needs; supports management in budget forecasting; administers budget line items as assigned; monitors budget requests, expenditures and revenues for accuracy and appropriate budget accounts; maintains internal fiscal records.
9. Participates in the collective bargaining process by identifying and researching significant or controversial issues, preparing exhibits for fact-finding and interest arbitration hearings, and drafting and recommending contract language.
REQUIRED KNOWLEDGE AND SKILLS
Please review the classification specification which includes the required knowledge and skills for this position by click on the following link:
7. Assists in managing benefits vendor relations; participates in evaluating vendor performance, provides feedback and recommends improvements.
8. Prepares and/or coordinates annual and supplemental budget documents within established budgetary and operational regulations and guidelines; gathers and compiles budget information; prepares budget adjustments and recommendations, including analyzing and/or estimating resources and needs; supports management in budget forecasting; administers budget line items as assigned; monitors budget requests, expenditures and revenues for accuracy and appropriate budget accounts; maintains internal fiscal records.
9. Participates in the collective bargaining process by identifying and researching significant or controversial issues, preparing exhibits for fact-finding and interest arbitration hearings, and drafting and recommending contract language.
REQUIRED KNOWLEDGE AND SKILLS
Please review the classification specification which includes the required knowledge and skills for this position by click on the following link:
7. Assists in managing benefits vendor relations; participates in evaluating vendor performance, provides feedback and recommends improvements.
8. Prepares and/or coordinates annual and supplemental budget documents within established budgetary and operational regulations and guidelines; gathers and compiles budget information; prepares budget adjustments and recommendations, including analyzing and/or estimating resources and needs; supports management in budget forecasting; administers budget line items as assigned; monitors budget requests, expenditures and revenues for accuracy and appropriate budget accounts; maintains internal fiscal records.
9. Participates in the collective bargaining process by identifying and researching significant or controversial issues, preparing exhibits for fact-finding and interest arbitration hearings, and drafting and recommending contract language.
REQUIRED KNOWLEDGE AND SKILLS
Please review the classification specification which includes the required knowledge and skills for this position by click on the following link:
7. Assists in managing benefits vendor relations; participates in evaluating vendor performance, provides feedback and recommends improvements.
8. Prepares and/or coordinates annual and supplemental budget documents within established budgetary and operational regulations and guidelines; gathers and compiles budget information; prepares budget adjustments and recommendations, including analyzing and/or estimating resources and needs; supports management in budget forecasting; administers budget line items as assigned; monitors budget requests, expenditures and revenues for accuracy and appropriate budget accounts; maintains internal fiscal records.
9. Participates in the collective bargaining process by identifying and researching significant or controversial issues, preparing exhibits for fact-finding and interest arbitration hearings, and drafting and recommending contract language.
REQUIRED KNOWLEDGE AND SKILLS
Please review the classification specification which includes the required knowledge and skills for this position by click on the following link: https://public.powerdms.com/CCOR/documents/3289657.
WORK SCHEDULE
This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off!). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.
This position is eligible for hybrid on-site/telework subject to the https://dochub.clackamas.us/documents/drupal/9065b5fb-2237-47ce-9534-e7c8c40fc2bc and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.
While this position is eligible for hybrid work, the selected incumbent will be on-site for at least the first 90 days while in their training/onboarding period.
EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
http://www.clackamas.us/
http://www.clackamas.us/onboarding/
https://www.mthoodterritory.com/
ABOUT THE DEPARTMENT
As an internal service department, the Department of Human Resources (HR) provides consultative services and the infrastructure that sustains County department customers. HR acts as a strategic partner to provide comprehensive, timely and progressive employment practices and services to support the departments' missions, which are carried out by County employees.
The Department of HR consists of eight primary program areas - Office of the Director/Administrative Services, Workforce Data Management, Recruitment and Selection, Classification and Compensation, Benefits and Wellness, Workforce Development and Planning, Risk Management and Safety, Employee and Labor Relations.
The Mission of the Department of Human Resources (HR) is to provide employment services, benefits and wellness, risk management and workforce planning to County Departments and Agencies so they can have the resources they need to provide high quality services and achieve their strategic results.
http://www.clackamas.us/des/
https://clackamas.box.com/s/tkihx14xb1vmmueo9g39dbsuuswzprk5
APPLICATION PROCESS
Clackamas County only accepts online applications.
Important Information for Applicants
All applicants must submit a cover letter addressing how they meet the minimum qualifications and any of the preferred qualifications.
Help With Your Application:
https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f
https://www.clackamas.us/jobs#helpwiththeapplication
If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:jobs@co.clackamas.or.us?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE
https://www.clackamas.us/des/jobs.html
https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb
VISA SPONSORSHIP
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.
EQUAL EMPLOYMENT OPPORTUNITY
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
RECRUITING QUESTIONS?
Jared Haddock, Recruiter
mailto:JHaddock@clackamas.us?subject=RECRUITMENT%20QUESTIONS%3F
To apply, visit https://apptrkr.com/5767331
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