Bilingual Case Manager (Diabetes Integration Program)
Job ID: 107596
Location: Milwaukie, Oregon
Full/Part Time: Full Time
Regular/Temporary:Regular
CLACKAMAS COUNTY CORE VALUES
WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE.
IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE.
Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:
• Service
• Professionalism
• Integrity
• Respect
• Individual accountability
• Trust
By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.
https://www.clackamas.us/countyadmin/spirit
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring.
We encourage applicants of diverse backgrounds and lived experience to apply.
CLOSE DATE
This position will remain open until filled.
Application reviews will occur weekly on Tuesday, beginning November 19, 2024.
We reserve the right to close this recruitment at any time on or after that date.
Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application.
PAY AND BENEFITS
Clackamas County is committed to offering a high-quality benefits package to support employees and their families.
In addition to competitive wages, Clackamas County offers an attractive benefits package for employees in regular status positions.
Most benefits, including Medical & Dental, start the first of the month after date of hire!
Annual Pay Range: $57,351.80 - $72,266.58
Hourly Pay Range: $27.572979 - $34.743549
Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay.
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.
Employee benefits become effective the first of the month following an employee's date of hire.
Attractive benefits package and incentives for employees in regular status positions are detailed below.
Generous paid time off package, including:
• 12 hours of vacation accrued per month
• Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with https://dochub.clackamas.us/documents/drupal/a51ff5d3-d243-49ba-aa11-15324f4c0bf8! This means you have access to vacation time at time of hire.
• 8 hours of sick accrued per month
• 10 paid holidays and 1 personal day per year
Other Benefits:
• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
• Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
• OPSRP members get vested after five years of contributions or when they reach age 65
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see links below for additional information)
This is a full time County position represented by the Employees' Association.
https://dochub.clackamas.us/documents/drupal/1e311321-f9ff-4daa-8753-bbdfb4e8d1b4
http://www.clackamas.us/des/benefits.html
JOB DETAILS AND QUALIFICATIONS
Clackamas County Health Centers is seeking a Bilingual (Spanish) Case Manager to provide skills training, case management, care coordination, and medication education for individuals with mental health conditions or co-occurring mental health and substance use disorders. The Case Manager works with families and community partners to provide education and coordinates access to resources, benefits, and support.
This position will work within the Diabetes Integration Program (DIP) providing services and support to adults diagnosed with diabetes or pre-diabetes. DIP has provided integrated physical, dental, and behavioral health care for Clackamas County Health Centers' patients with diagnoses of diabetes and severe mental health. This bilingual DIP case manager position will expand services to under-served Spanish speaking communities who experience diabetes at greater rates than majority communities.
Specific case management focuses may include, but are not limited to, providing group, individual, and family services identified in the primary care and/or mental health treatment plan; offering skills training, case management, and care coordination; supporting individuals diagnosed with Severe and Persistent Mental Illness (SPMI) and diabetes; and conducting outreach as indicated in the client's care plan. The Case Manager must be skilled in engaging with a diverse client base while maintaining professionalism in a high-need environment.
Successful candidates will provide culturally relevant services, have an anti-racist lens, engage in personal reflection and growth in their equity journey, demonstrate a strong commitment to equitable services, and show sensitivity to and respect for the diverse populations served. Case managers serve vulnerable individuals, many of whom have limited resources, and must thrive both independently and in a team environment.
Clackamas County Health Centers aims to help everyone be as healthy as possible. Our Integrated Behavioral Health team follows a collaborative care model that supports a whole-person approach to healthcare. We believe that engagement and participation in behavioral health treatment provide positive outcomes for each person, their chosen family, and the community. This is your opportunity to give back to the community!
The applicant selected for this position must meet the requirements of a Qualified Mental Health Associate (QMHA) as outlined in the Oregon Administrative Rules, listed below.
Required Minimum Qualifications/ Transferrable Skills:*
• Qualified Mental Health Associate (QMHA) or (QMHA- R) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) as mandated by Oregan Administrative Rule at the time of hire.
A Qualified Mental Health Associate (QMHA) means a person delivering services under the direct supervision of a Qualified Mental Health Profession (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee:
(a) Bachelor's degree in a behavioral sciences field; or
(b) A combination of at least three (3) years relevant work, education, training or experience.
• A minimum of three (3) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position
• Fluency in Spanish/English, both oral and written (bilingual skills to be validated/tested at time of interview and/or selection)
• Must possess and maintain a Basic Life Support (BLS) certificate
• Experience providing case management services to clients diagnosed with diabetes, severe and persistent mental illness (SPMI), and/or substance use disorders (SUD)
• Experience, knowledge, and commitment to serving a diverse population and promoting equity, diversity and inclusion
Preferred Special Qualifications/ Transferrable Skills:*
• Experience working in a primary care or behavioral health care setting
• Experience providing services and/or support to vulnerable clients
Pre-Employment Requirements:*
• Must pass a post-offer, pre-employment drug test. https://dochub.clackamas.us/documents/drupal/69fd8013-4594-4afd-bee9-f1e0aeab42ea.
• Must pass a criminal history check which may include national or state fingerprint records check
• Driving is necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. http://dochub.clackamas.us/documents/drupal/828106a0-265a-47cc-a3a6-0a2c8b028673
*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
TYPICAL TASKS
• Provide group, individual, and family services as appropriate and identified in the Primary Care and/or Mental Health treatment plan: Actively engage clients in the most appropriate setting (home, office, community). Provide outreach to clients for missed appointments. Utilize agency-approved Evidence-Based Practices. Utilize outcome measures identified by Clackamas County Behavioral Health Centers (CCBHC) to monitor client progress in their recovery. Make mandatory reports as defined by state law and agency policy.Provide case management, skills training, and care coordination services for individuals who are diagnosed with SPMI and diabetes. Provide outreach as indicated in the client's care plan. Develop and coordinate resources to provide clients and potential clients with needed services, community outreach, and coordination with service providers.
• Coordinate with health care providers, social service personnel, and other agencies to obtain support and services; provide information and referral services to clients and families; reevaluate and update case plans and client eligibility on a regular basis; advocate for clients and other agencies for services.
• Provide individual/family skills training as appropriate and identified in the treatment plan on the following activities of daily living: safety planning, health practices, communication, time management, money management, nutrition, mental health symptoms, medication management, problem solving, family relationships, alcohol/drug use, leisure, community resources, social network, sexuality, productivity, coping skills, behavior norms, personal hygiene, grooming, and dress.
• Determine health care and social service needs of clients; interview applicants, recipients, relatives, guardians, care providers, and other involved parties; conduct comprehensive needs assessments, including psychosocial, financial, and physical factors; evaluate functional impairment of clients.
• Provide other duties as assigned.
WORK SCHEDULE
This position works 40 hours during a standard workweek of Monday through Friday.
Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.
This position is eligible for hybrid on-site/telework subject to the https://dochub.clackamas.us/documents/drupal/9065b5fb-2237-47ce-9534-e7c8c40fc2bc and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.
*Note: For purposes of this recruitment the physical work location for this position is in transition of being relocated to Lake Road in Milwaukie Oregon. Currently the building is under construction. While under construction this incumbent selected for this position will work a 100% telework/hybrid schedule but only until construction has completed and the relocation has been finalized. At that time the exact amount of on-site/telework schedule will be discussed with the hiring manager to accommodate business needs. Our new location is scheduled to open later in 2024.
EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
http://www.clackamas.us/
http://www.clackamas.us/onboarding/
https://www.mthoodterritory.com/
ABOUT THE DEPARTMENT
Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents.
We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers.
Health Centers is a Division of the http://www.clackamas.us/h3s/
http://www.clackamas.us/healthcenters/
Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.
Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.
Vision Statement: Individuals, families, and communities are resilient and thriving.
H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:
• EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.
• EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services.
• ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.
APPLICATION PROCESS
Clackamas County only accepts online applications.
Help With Your Application:
https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f
https://www.clackamas.us/jobs#helpwiththeapplication
If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:jobs@co.clackamas.or.us?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE
https://www.clackamas.us/des/jobs.html
https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb
VISA SPONSORSHIP
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.
EQUAL EMPLOYMENT OPPORTUNITY
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
OTHER INFORMATION
If selected as a final candidate, you will be required to submit all State Professional Licenses/Certificates, DEA, National Board Certifications, Educational Commission for Foreign Medical Graduates (ECFMG), BLS and/or ACLS level CPR, and degrees (as applicable). Credentialing and Provider Enrollment processes will be completed prior to hire with the help of our Health Centers Credentialing team.
This position will require possession of a current certification as a Qualified Medical Health Associate (QMHA) by having the minimum education requirements as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) and/or State of Oregon.
RECRUITING QUESTIONS?
Jimmy Henry, Recruiter
mailto:JHenry@clackamas.us
To apply, visit https://apptrkr.com/5800635
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