Description
Boulder County Parks and Open Space Department is seeking to hire a
Computing Specialist II. The Computing Specialist II performs a variety of complex technical duties in the design, installation, and management of countywide personal computers (PCs), software applications, operating systems, telephone support, and network environment. The primary duty of position includes the exercise of discretion and independent judgment with respect to matters of significance.
This is a
full-time, benefited or non-benefited position that will work
Monday - Thursday 8:00am - 6:30pm, schedule is negotiable. This position will work out of
5201 St. Vrain Road Longmont, Colorado. Under Fair Labor Standards Act (FLSA) guidelines, this position is
exempt.
Boulder County requires its employees to reside in the state of Colorado as of the first day of work.
Hiring Salary Range: $68,976.00 - $84,138.00 Annually
Tentative Hiring Timeline
- Phone Screening: Week of February 10th
- First Round Interviews: Week of February 24th
- Second Round Interviews: Week of March 3rd
- Reference Check: Week of March 3rd
New employees receive an
80-hour bank of vacation at the time of hire, in addition to 8 hours of both vacation and medical leave accruals each month
(Must not have been employed at Boulder County during the 12 months prior to re-hire date to qualify). Boulder County offers
bountiful benefits, including pension contributions.
Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information.
Examples of Duties
- Installs PC hardware and software, including operating system, applications, and peripherals
- Troubleshooting technology problems
- Provides technical information to users requesting assistance and researches related technology, when needed
- Supports network printing and multi-function device (MFDs)
- Supports conference room and audio/video (A/V) technology
- May manage implementation of operating system (OS) and application upgrades
- Support deployment of new technology
- May assist in providing training, as needed
- Develops and writes technology standards and procedures
- Performs related work, as required
- May be reassigned during emergency situations
Required Qualifications
PLEASE NOTE: When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed
. Resumes and other attachments are not accepted in lieu of completed applications and will not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team.
Education & Experience
Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of
6 years of combined education and experience in a related field
. Additional related education may count towards required experience.
Driver's License
- Applicants must have a valid driver's license and a clean driving record
- For more information regarding a clean driving record, please click here.
Background Check
- A job offer is contingent on passing a background investigation
Supplemental Information
Preferred Qualifications
- 2 years of experience in a help desk, technical support, or desktop support position
- 2 years of experience supporting Microsoft Office 365 products.
Knowledge, Skills, & Abilities
- Thorough knowledge of supported hardware and software systems.
- Ability to troubleshoot and solve a variety of technical problems
- Ability to communicate procedures of a technical nature to non-technical personnel both orally and in written form
- Ability to perform a variety of project tasks requiring good communications skills
- Ability to work effectively with other employees
- Ability to train users to use new technology
- Basic A/V and videoconferencing technology skills
- Basic knowledge of cloud file storage (Microsoft Teams/SharePoint)
Physical Requirements
- Position requires occasional lifting of up to 50 lbs.
- Position requires extended periods of sitting at a desk
Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.
Benefits
As well as offering competitive pay and a caring work environment, Boulder County offers employees an array of benefits. For all FTE and Term employees, we provide:
- Outstanding options of comprehensive health plans that include vision and dental coverage. Information can be found HERE.
- Additional Benefits can be found HERE.
- Including:
- Family-forming benefits- infertility treatment, adoption and surrogacy reimbursements
- 12 weeks Paid Caregiver leave
- Breast feeding friendly-work environment
- Sick child care, an infants-at-work policy
- Access to LifeMart discount hub, including discounts on childcare centers, event tickets, travel and more!
- Access to a nationally-recognized wellness program
- Employee Assistance Program
- PERA 401k
- Social Security retirement plans
- Additional Life and Disability Insurance
- Critical Illness and Accidental Insurance
- County-paid tuition assistance
- Eligible for PSLF- Public Service Loan Forgiveness
- Free EcoPass
- Hospital Indemnity
- ID Theft Protection
- Pet Insurance
- 8 Hours of Paid Public Service Leave
- Generous paid time off
- Holidays
- New Year's Day January 1
- Martin Luther King's Birthday January
- Presidents' Day February
- Memorial Day May
- Juneteenth June 19
- Independence Day July 4
- Labor Day September
- Indigenous People's Day
- General Election Day November (first Tuesday after the first Monday, even years)
- Veterans' Day November 11
- Thanksgiving Day November
- Friday after Thanksgiving*
- Christmas Eve- ½ day (full day off depends on day of the week)
- Christmas Day December 25
- New Year’s Eve- ½ day (full day off depends on day of the week)
- Vacation**
- 80-hour bank of vacation at the time of hire
- Eight hours of vacation per month for the first year of continuous service, then accrue twelve hours of vacation per month after the first year of continuous service.
- Medical**
- Eight hours of medical leave for each month employed.
- PERA- The County and all employees pay into both Social Security and PERA
- Employer contribution to Social Security: 7.65% of salary
- Employer contribution to PERA (Local Government Division- most county employees: 14.76%
- The District Attorney’s Office observe Francis Xavier Cabrini Day on the first Monday in October and omit the Friday after Thanksgiving
- Vacation and Medical leave are based off of full time FTE accruals. Part-time FTE/term employees accrue leave based on the percentage of time they work.
01
Please describe how you meet the minimum qualifications of 6 years of combined education and experience in a related field (required).
02
Do you have a valid driver's license and clean driving record (required)?
03
How many years of experience do you have in a support role in IT Help Desk/Desktop capacity?
04
How many years of experience do you have providing technical support Microsoft Office 365 applications?
05
How many years of experience do you have supporting A/V and videoconferencing?
06
What does diversity mean to you?
07
Please share an example that demonstrates your respect for people and their differences; how have you worked to understand the perspectives of others?
