Accounting Technician III

City of Union City Government • Full-time • Union City, GA, US • 2w ago

General Duties And Responsibilities

To support the vision, mission and guiding principles of the City.
While performing any procedure, all associates and contract personnel must observe applicable Safety, Health, and Environmental rules and guidelines. The use of appropriate personal protective equipment is required.
Attend and participate in training opportunities and seminars relevant to this position.
Adhere to appropriate City operating procedures, benefit rules, employment, and safety policies/practices.
Extensive cash handling.
Data Entry

Essential Duties And Responsibilities

The Accounting Technician III serves as the lead technician within the Utility Billing Division and is responsible for supervising field staff, managing daily billing operations, and ensuring timely, accurate, and compliant billing and collections processes. Essential duties include, but are not limited to:

Supervise field technicians and oversee day-to-day operations of the front office utility billing functions.
Serve as the lead technician for accounts receivable, including utility billing, business licenses, taxes, and other municipal receivables.
Monitor meter reading progress to ensure accuracy and adherence to billing schedules.
Review and verify daily deposits prepared by Accounting Technicians I and II and sign off on any voids.
Generate and complete the full billing cycle for utility customers, including adjustments and corrections as needed.
Prepare, process, and reconcile the monthly resolution cut-off packet in accordance with city policies.
Assist in the month-end and year-end closing processes, including account reconciliations and ledger maintenance.
Create, update, and maintain detailed accounting sub-ledgers and tracking spreadsheets.
Serve as a backup to the Accounting Technician II, ensuring continuity of operations during absences.
Perform customer service functions, including handling high volumes of calls, emails, in-person inquiries, and dispute resolution.
Oversee and/or resolve complex customer disputes and escalate unresolved issues as appropriate.
Support and train new staff in coordination with the Accounting Technician II; provide ongoing guidance to all assigned staff.
Perform daily end-of-day reconciliation/countdown for Accounting Technicians I and II.
Compose, proofread, and prepare correspondence, memoranda, reports, and presentations for internal and external distribution.
Prepare, maintain, and organize standard forms, letters, and customer notices.
Monitor and manage storm water utility billing to ensure compliance with city ordinances.
Provide updates to the city’s utility billing website and online payment portal.
Oversee and Coordinate meter replacement meter and ongoing maintenance.
Perform other duties as assigned to support the Utility Billing Division and Public Services Department.

Additional Duties And Responsibilities

Any other duties as assigned.

JOB SCOPE

Job has recurring work situations involving moderate degrees of discretion. The need for accuracy and effective utilization of accepted programs and procedures is high. Errors in judgment and execution will waste time and resources adversely impacting unit performance. Incumbent operates independently but work is verified by supervision.

COMMUNICATIONS/CUSTOMER CONTACT

Contacts are across the entire City community and in a leadership capacity. Community contact is a critical component of success in developing good will and support of City programs and initiatives.

Job Conditions

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the associate is:

Frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear
Occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl
Occasionally lift and/or move up to 30 pounds
While performing the duties of this job, the associate may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals
Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus
The noise level in the work environment is usually low

The City of Union City is an equal opportunity, drug-free employer committed to diversity in the workplace.

Competencies/Specific Experience Or Training Preferred

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And Experience

Any combination of education and experience that has provided the required knowledge and abilities may be qualifying.
A bachelor’s degree in accounting, finance, or business administration; two years of governmental accounting experience or three years of professional level accounting experience.

Knowledge, Skills And Abilities

Knowledge of modern office practices, methods, equipment, and standard clerical procedures.
Knowledge of basic accounting principles and practices
Ability to quickly make accurate computations
Ability to perform cashier duties accurately.
Ability to handle difficult customers.
Ability to establish and maintain effective working relationships with City employees, City officials and the general public.
Ability to communicate clearly and effectively, orally and in writing.
Skill in research and analytical techniques.
Skill in managing multiple projects simultaneously.
Ability to use various software packages.
Ability to utilize computers, fax machines, copy machines, and other office equipment.
Ability to compile, organize, prepare and maintain an assortment of records, reports and information in an effective manner and according to departmental and/or governmental regulations.
Ability to comprehend, interpret, and apply regulations, procedures and related information for the general public, other departments, and the business community.
Ability to use independent judgment in routine and non-routine situations.
Ability to plan, organize, and/or prioritize daily assignments and work activities.
Ability to comprehend and apply the regulations and procedures of the department.
Ability to perform multiply tasks routinely and calmly.