General Description
This is a training position where the incumbent performs a variety of skilled technical and administrative support tasks, in a typical office setting and in the field, related to the code enforcement, under general supervision of the Code Enforcement Director or designee. Duties involve the protection of the health, safety, and welfare of the community through effective investigation and enforcement of a variety of City code regulations & ordinances. Tact and diplomacy is used in explaining regulations to property owners, business owners and attorneys and some independent judgment in conducting investigative casework and in making effective recommendations for the resolution of enforcement issues. Duties include customer service, telephone answering, typing, word processing, data entry, record keeping, and filing. Performs other related duties as assigned.
Essential Job Functions
This is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may be required to perform all duties listed, and may be required to perform additional, position-specific tasks.
Types, proofreads and processes a variety of documents including general correspondence, forms memos, statistical charts and specialized documents from drafts, notes, verbal instruction or dictated tapes using a typewriter or word processing or computer equipment.
Reviews documents for accuracy, completion and conformance to established procedures.
Utilizes personal computers and computer software to perform word processing and spreadsheet functions; prepares and maintains computerized reports.
Sorts and files documents and records, maintaining alphabetical, index, and cross-reference files; assists department with photocopying, assembling materials, and simple clerical work when assigned.
Answers the telephone, waits on the general public, provides information related to department and/or city policies and procedures, makes appointments and announces callers.
Builds and maintains positive working relationships with co-workers, other employees, and the public using principles of good customer service; promotes and represents the City to the public in a friendly, helpful, and professional manner.
Analyzes and investigates requests for assistance with enforcement issues and coordinates effective service delivery including; conducting inspections, determining the existence of violations, and preparing warning notices of violation and citations or other notices involving City codes and ordinances.
Explains legal requirements and department policies and procedures to the general public, issues forms, enters data concerning enforcement violations, and prepares files.
Initiates enforcement actions for assigned zone and all related follow-up activities.
Interprets technical legal provisions and administrative directives pertaining to code enforcement, and prepares civil case documents and case summaries for civil actions.
Conducts research to determine business or property ownership, corporate and fictitious name status, State, County, and City licensure, certification and/or registrations as necessary.
Receives complaints of violations of City Code regulations; conducts field inspections to determine and verify the nature of violations; prepares and serves notices to remove existing violations.
Performs evening or weekend inspections and surveillance as necessary to secure compliance relative to violations occurring within City limits.
Prepares complex correspondence, forms, or documents and statistical reports.
Performs proactive case management and identifies opportunities for the enhancement of enforcement services.
Serves as liaison to the public and provides assistance to business owners, providing superior customer service.
Attends and participates in community meetings as necessary.
Coordinates enforcement action with Code Enforcement Supervisor with regards to occupational licenses, certificates of use, and alarm registrations delinquencies, violations, civil penalties and liens.
Prepares and maintains case management records and comprehensive statistical reports.
Confers with other City departments on matters relating to complex zoning regulations, building codes and environmental codes; prepares investigative field reports of violations for presentation to Special Master.
Investigates code violations by identifying, locating, observing and collecting evidence in accordance with cumulative criteria defined by various City Codes and departmental policies and procedures.
Determines responsible parties by legal abstracting of personal and private property; interprets legal descriptions of parcels of land to accurately determine the precise location of platted and un-platted property.
Meets with individuals/ groups and violators; conveys verbal and written information concerning City Code regulations.
Prepares code violation and investigation reports; issues civil citations; testifies at administrative and judicial hearings; prepares correspondence and official notices; prepares criminal case exhibits and civil case summaries from work files.
Prepares work orders; reviews work completed by violators, City crews, or contractors to ensure compliance with corrective action instructions.
Identifies and/or recommends cost control measures in the delivery of all services and functions in his/her department and under his/her area of responsibility.
Performs related duties as assigned.
Minimum Qualifications
Knowledge, Skills, and Abilities:
Good knowledge of office practices and procedures including filing and basic record keeping. Good knowledge of the operation of standard office equipment including work processing and computer equipment, copiers, fax machines and printers. Good knowledge of English usage, spelling, grammar and punctuation. Good knowledge of business letter writing and typing formats.
Good knowledge of basic mathematics. Good knowledge of personal computers and Microsoft Office Word and Excel; some knowledge of Microsoft Office Outlook and Access.
Ability to communicate clearly and concisely, both orally and in writing; ability to establish and maintain effective working relationships with those contacted in the course of work. Ability to organize and maintain accurate records and files; ability to learn the operation, policy and procedures of the City and the assigned department or office; ability to perform difficult and complex clerical and administrative support work using independent judgment. Ability to read, speak and write in English; ability to read, speak, and write in Spanish and/or other languages may be required for some positions in this class.
Education & Experience Requirement
Must have a high school diploma or equivalent. One (1) year of related work experience preferred. Must successfully complete a one (1) year on-the-job training period and obtain the FACE 1 certification by the end of the one (1) year period as a condition of continued employment. Must possess and maintain a valid Florida driver's license and satisfactory driving history throughout employment.
Applicants must be able to work some holidays, weekends and evening hours.
Supplemental Information
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
On a continuous basis, sit at desk and/or stand at counter for long periods of time. While performing the duties of this job, the employee is regularly required to use hands to fingers, handle, or fee and talk or hear. The employee is occasionally required to climb or balance. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Frequently required to walk. See, hear and talk with the public; read presented documents, write or use keyboard to communicate through written means. On occasion required to run errands, to climb or balance, stoop, kneel, crouch, taste, or smell. Intermittently twist and reach office equipment; lift or carry weight regularly of 10 pounds and on occasion weight of up to 30 pounds.
Benefits Are Available To FULL-TIME Employees Only.
The City of Miami Gardens offers a comprehensive benefits package, including 176 hours of Personal Time Off (PTO) in lieu of vacation and sick time and 12 paid holidays (11 holidays and 1 floating holiday).
The City participates in the retirement plan administered by the Florida Retirement System (FRS), which requires a mandatory 3% contribution.
Additional voluntary benefits (fully paid by the employee, but payroll deductible): dental insurance, vision insurance, flexible spending account, 457 Deferred Compensation plan, Roth IRA, additional life insurance, short-term and long-term disability insurance, supplemental insurance plans, legal and identity theft coverage.
01
Which best describes your level of education?
- Some High School
- High School Diploma or GED
- Some College
- Minimum of 60 College Credits or more
- Associate's Degree
- Bachelor's Degree
- Master's Degree or Higher
02
Do you currently possess a valid Florida driver's license?
03
Are you able to work varying shifts, including nights, holidays and weekends?
04
You must successfully complete a one (1) year on-the-job training period and obtain the FACE Level 1 certification by the end of the one (1) year probationary period as a condition of continued employment.
- Yes, I acknowledge this requirement.
- No, I do not believe I will successfully complete the required training.
05
Have you applied with the City of Miami Gardens for the position of Code Enforcement Officer Trainee within the last 10 months?
