Description
WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT
IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION.
The City of Torrance recognizes the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to the City of Torrance today.
The City of Torrance is recruiting for a Homeless Outreach Coordinator!
The Homeless Outreach Program
Under the direction of the City Manager’s Office, the Homeless Outreach Coordinator will become a member of the City of Torrance's Outreach Team to address homeless issues by collaborating with City departments and non-profit agencies to connect individuals and families experiencing homelessness with supportive resources and address the impacts of homelessness within the City.
The Position
The Homeless Outreach Coordinator provides support, assistance, and advocacy for individuals and families experiencing homelessness. This position ensures clients are connected with available community resources for emergency housing and other supportive resources.
This position will require the incumbent to work either Saturday or Sunday as part of a regular working shift; evening, weekend, and holiday hours may also be required.
The essential duties of this position include, but are not limited to the following:
- The incumbent will spend at least 75% of their time conducting street outreach, assessing the needs of individuals experiencing homelessness, and connecting them to appropriate services.
- Assist in obtaining housing readiness documentation, medical and mental health services, and subsidized income.
- Partner with nonprofit and other government agencies to provide services that move clients to permanent housing solutions.
- Respond to community requests for outreach interventions.
- Collaborate and develop on-going working relationships with local law enforcement and City Departments to identify highest needs.
- Collect client data, input into management information system, and comply with all laws to protect privacy of clients.
- Attend and present at team meetings, case conferences, training workshops and community meetings as needed.
- Other duties as assigned by the Program Manager and City Manager’s staff.
The City offers ample opportunities for career growth throughout the organization with its 14 departments, which work together to provide quality service, enriching programs, and exciting events to keep the community safe and thriving. The City also proudly offers exceptional employee benefits and perks! Please click here for more information on Employee Benefits, Discounts, & Incentives!
QUALIFICATION GUIDELINES
Required
Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and skills would be:
Graduation from high school or equivalent and four (4) years of outreach experience for a government agency or a nonprofit; or an equivalent combination of education, training, and experience such as an Associate's degree in Public Administration, Social Work, Psychology or Health and Human Services or a related field and two (2) years of related experience; or a Bachelor's degree in Public Administration, Social Work, Psychology or Health and Human Services or a related field.
This position requires possession of a valid California Class C Driver's License.
Successful Candidates Will Possess The Following
- Experience working with people experiencing homelessness.
- Experience in crisis management/mediation.
- Demonstrated data management and problem-solving skills.
- Solid understanding of what it means to coordinate service delivery among diverse partners.
- Highly organized with strong oral and written communications skills.
- Self-directed and able to offer creative solutions.
- Technology savvy with solid proficiency in using Outlook, Word, Excel.
- Familiarity with spreadsheets/databases and creating reports.
How To Apply & Exam Process
Interested candidates must submit an online application and supplemental questionnaire at www.TorranceCA.Gov/Jobs. Applications filing period is from Thursday, July 10, 2025 to Sunday, July 27, 2025 at 11:59 p.m.
Only Those Candidates Who Best Meet The City And Department's Needs Will Be Invited To Participate In The Examination Process, Which Will Consist Of The Following Components
Panel Interview: Weighted 100% (
Tentatively scheduled on August 6, 2025)
SPECIAL NOTES
Visit
www.TorranceCA.Gov to find out more information about our community.
Applicants with disabilities who require special testing arrangements
must contact Human Resources prior to the examination date(s). If you have a disability for which you require an accommodation, please contact us at (310) 618-2915 before the test date.
As a condition of employment, candidates must pass a background check.
The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in this announcement may be modified or revoked without notice.
City of Torrance Inclusion Statement
The City of Torrance is a welcoming and culturally-rich community. As a pillar of public service, we strive to be an employer of choice by attracting and retaining a talented workforce where people of diverse backgrounds, cultures, religions, and lifestyles are valued. Our mission is to create an inclusive environment where our staff are empowered to perform at their highest level and contribute towards making a positive impact.
The City is an equal opportunity employer and works towards building collaborative teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. Come join us to help cultivate a workplace that welcomes and celebrates the diversity of our employees!
BENEFIT SUMMARY FOR CERTAIN FULL TIME SALARIED AND HOURLY EMPLOYEES
Note: Not all benefits listed may be applicable to all positions with in the unit. Please refer to the MOU for specifics.
Health, Dental, Vision and Life Insurance (sec.3.1)
The City's monthly contribution for health insurance is as follows:
EE Only EE +1 EE +2 or more
Full time EE's 678.36 1,308.51 1,795.34
Part- time
(hired prior to 1/1/08) 468.87 913.40 1175.08
Part-time
(hired after 1/1/08) 345.12 620.72 781.08
The City's monthly contribution for vision insurance is $3.33
The City's monthly contribution for dental insurance is $33.71/EE only and $67.42/EE +1 or more
The City provides a Cash In-Lieu payment of $400 per month for eligible full-time employees for as long as the employee opts-out of medical coverage
City provides a $50,000 life insurance policy
Disability Insurance (sec 3.1)
Employee receives 2/3 base pay after elimination period (14 consecutive days for STD and 180 consecutive days for LTD)
Retirement (sec. 3.2)
PERS 2%@55
Employees hired before 8/29/2010, City pays 7% EPMC*
Employees hired after 8/29/2010 pay the 7% EPMC*
- Employer Paid Member Contribution (EPMC) PERS 2%@62 "New member", employees hired on or after 1/01/2013 pay 50% of normal cost with three year average final compensation.
Deferred Compensation (sec. 3.3)
457 Plan: Enrollment is voluntary
Sick Leave (sec.3.5)
Accrual rate is 6 (six) hours per month.
Maximum Accrual: 500 hours
Holidays (Sec 3.6)
13 paid holidays (New Year's Day, Martin Luther King Jr.'s Birthday, Lincoln's Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve)
Vacation/Annual Leave (Sec. 3.7)
(Accrual Rate Per Month)
Year 1: 8.67 hours; Year 2: 8.7 hours; Years 3-4: 10 hours; Years 5-9: 12.67 hours; Years 10-20: 16.02 hours; Years 21 – 24: 17.34 hours; Year 25+: 18 hours.
Maximum accrual 500 hours.
Bereavement Leave (sec 3.8)
Up to five (5) work shifts of bereavement leave; three (3) shifts with pay and two (2) shifts without pay per death of eligible family members
Educational Materials Allowance (Sec. 3.12)
$183.88 allowance paid in February for tool and educational materials.
Vehicle Allowance (Sec. 3.13)
Area G Executive Director: $370.00 monthly
Night Shift Differential (sec.4.3)
Base hourly pay range employees paid 5% above average base hourly pay when ½ or more of the shift is scheduled to work after 4:00 p.m. or before 8:00 a.m.
Premium Pay (sec.4.6)
Workers' Comp Claim Examiner: 5% premium for State of CA Self Insurance Administrator's certificate
01
The following supplemental questions will be used to evaluate your qualifications for the position for which you are applying. Resumes are encouraged but will NOT be used in lieu of the application or supplemental questions. Please read each question carefully and provide a thorough and complete response. Do NOT state "see resume" or "see application" to respond to any of the following questions. Do you understand the foregoing?
02
Please describe your experience in conducting outreach, including years of experience, population, and outcomes. (Please type N/A if not applicable)
03
Please describe a time when you encountered a difficult client or case. Please describe your approach in working with client, factors that made the client difficult, and the outcome. (Please type N/A if not applicable)
04
Please describe your experience in clean ups related to homeless encampments and agencies you partnered with. (Please type N/A if not applicable)
05
Please describe your experience in supporting your clients to be document ready. (Please type N/A if not applicable)
06
Please describe your experience with housing navigation, including the partnerships you've built to help your clients attain interim or permanent housing. (Please type N/A if not applicable)
07
I understand this position will work either Saturday or Sunday as part of its regular work shift.
