Are you passionate about bridging the digital divide and creating equitable access to technology? King County Housing Authority (KCHA) is seeking a Digital Equity Manager to lead transformative initiatives that empower underserved communities. In this role, you will drive strategy development and implementation, champion policy advocacy, and build strong partnerships with community organizations and private sector leaders.
You’ll lead programs that expand broadband access, promote digital literacy, and ensure device distribution for those who need it most—while providing technical expertise on accessible technology and ensuring compliance with digital accessibility standards. This position offers the opportunity to shape the future of digital inclusion through innovation, collaboration, and impact. Work is performed under the limited supervision of the Chief Technology Officer.
This position is open until filled; however, to ensure consideration applications should be submitted by December 29, 2025, at 4:30 p.m.
King County Housing Authority (KCHA), an independent municipal organization is a high performing nationally recognized leader in affordable housing. To learn more about KCHA and our Mission visit this link.
We transform lives through housing.Leads the implementation and management of digital equity programs and initiatives across the Housing Authority.
Facilitates and serves as chair for the Digital Equity Advisory Committee to coordinate digital equity efforts across departments.
Builds and maintains working relationships with internal departments, community organizations, private sector, and philanthropic entities; represents the Authority through meetings, speaking engagements, networks, and collaboratives; ensures quality services and access for residents through partnerships, including advocating for residents when appropriate.
Oversees the ConnectHomeUSA initiative, including expansion planning and program delivery.
Conducts policy research and analysis to inform digital equity strategies and executive decision-making.
Manages data collection and evaluation of digital equity programming, including reporting and recommendations.
Engages with state and federal partners to identify and pursue digital equity funding opportunities.
Assists annually in the development and supervision of program budgets and expenditures; participates in the development of future program budgets; recommends changes and improvement to programs as needed related to costs and expenditures.
Oversees and contributes to special projects and assignments as directed by leadership.
Required Qualifications:
- Bachelor's degree AND
- Considerable experience in digital equity, public policy, program management, stakeholder engagement, and/or data analysis, OR
- An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to perform the essential functions of this position.
Required Knowledge, Skills and Abilities:
- Understands technical aspects of the position and continuously builds knowledge, keeping up to date on the substantive and procedural aspects of the position including:
- Knowledge of related industry, organization and department policies, practices, and procedures, legal guides, recommendations, best practices, ordinances, and laws.
- Knowledge of digital equity strategies and best practices.
- Thorough knowledge of program evaluation reports, performance metrics, digital equity funding applications, and compliance documentation.
- Communicates with clarity and professionalism in both verbal and written formats, including public presentations and technical report preparation.
- Ability to compose and prepare strong technical correspondence; demonstrated proofreading and editing skills.
- Ability to understand, interpret and explain difficult materials with complicated information.
- Values organizational diversity; treats others with respect; promotes cooperation; works effectively and positively with individuals of diverse cultural and socioeconomic backgrounds and educationally diverse populations.
- Demonstrates strong interpersonal skills and the ability to work collaboratively, earning trust, respect, and confidence from others; consistently delivers excellent results; able to perform effectively under pressure in a fast-paced environment.
- Possesses strong analytical skills to interpret surveys and plans; adept at resolving issues and developing innovative solutions to complex challenges. Skilled in analyzing problems, identifying alternatives, and implementing effective recommendations; demonstrates critical, creative, and reflective thinking.
- Uses systems to organize, prioritize, and keep track of information and/or work in progress; maintains accurate and complete electronic and manual records; exhibits attention to detail; ability to multi-task in a high-pressure environment.
- Demonstrates technical expertise with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), project management tools, and data analysis platforms; effectively leverages technology to streamline workflows, manage complex projects, and analyze data for informed decision-making.
Special Requirements:
- Consent to and pass a driver's and criminal records background check.
- Must possess a valid driver's license to regularly travel between work sites. Must have an acceptable driving record at time of appointment and throughout employment.
- Professional certification in project management (PMP or CAPM) within two years of hire.
- Completion of Digital Equity and Inclusion, Stakeholder Engagement and Facilitation, Data Analysis and Evaluation, and Grant Writing or Federal/State Funding Compliance training within two years of hire.
To be considered for this opportunity, you must:
Complete the online application profile in its entirety.
Upload a cover letter that addresses how your experience and education qualifies you to perform the essential functions listed in the job announcement. (Cover Letter)
Upload a detailed résumé of all educational and professional experience. (Résumé)
Salary & Benefits:
The starting salary range for this position is $99,905.00 - $122,382.00 annually dependent on qualifications and professional experience. The complete salary range for this position is $99,905.00 - $144,861.04 annually. Performance based merit increase opportunities and COLAs are reviewed on an annual basis. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance, life and long-term disability insurance plans, vacation, sick and personal leave, tuition reimbursement, and retirement benefits are also available. For more details regarding KCHA comprehensive benefits, please visit our benefits page,
www.kcha.org/employment/employeebenefits.aspx.
Work Environment:
After initial onboarding, this role will have the opportunity to work remotely in accordance with the KCHA's flexible work arrangements; however, remote work conditions will be reviewed on a regular basis based on business and program need. The ability to report to the Central Office in Tukwila will still be required on occasion. Some local travel may be required to support KCHA business needs.
Physical Requirements
Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This work requires the occasional exertion of up to 10 pounds of force; work regularly requires using hands to finger, handle or feel and repetitive motions, frequently requires speaking or hearing and occasionally requires standing, walking, sitting, stooping, kneeling, crouching or crawling and reaching with hands and arms; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).
Equal Opportunity:
King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
