A successful candidate will play an active role in the City of College Park’s existing operational success. The purpose of the position is to assist with the planning, organizing, directing, and coordinating of the daily operations of the Georgia International Convention Center (GICC). Independent judgment is required to identify, select, and apply the most appropriate of available guidelines and procedures as well as interpret precedents. This position is responsible for performing complex professional and administrative work in directing the operation of the Georgia International Convention Center.
- Carries out supervisory responsibility following City policies, procedures, and applicable laws including; interviewing, hiring, and training; planning assigning, and directing work; appraising performance; awarding and disciplining employees; addressing complaints and resolving problems.
- Promotes and develops the use of the Convention Center for conventions, trade shows, and meetings.
- Analyzes and investigates complaints/concerns from the Mayor, City Manager, public officials, departments, divisions, and the general public.
- Recommends course of action for resolution.
- Assists with developing and administering the annual revenue and operating budget; recommends new revenue sources; monitors approved budget and authorizes expenditures.
- Carries out continuous effort to improve operations and work processes; works cooperatively, and jointly to provide continuous improvement and customer-driven service.
- Attends various trade shows and promotes the facility.
- Performs other related duties as assigned.
- The omission of specific duties does not preclude the supervisor from assigning duties that logically relate to the position.
- Knowledge of the methods and techniques of managing a Convention Center and related facilities.
- Knowledge of the principle of design and layout as used in exhibits and displays.
- Knowledge of facility maintenance, event coordination, and scheduling.
- Knowledge of market demographics and the ability to apply this knowledge in areas of revenue generation.
- Ability to communicate effectively, both orally and in writing; read, interpret, and enforce legally binding contracts; Interpret laws and implement accordingly.
- Ability to prepare and monitor a division budget and to prepare a variety of reports regarding event personnel issues, and budgetary Issues to include sound recommendations and implementation strategies.
- Ability to work evening and weekend shifts as required.
- Ability to supervise the work of subordinates and effectively and efficiently accomplish division objectives.
- Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work.
- Ability to effectively supervise and coordinate the building services division and processes.
- Ability to use discretion and exercise sound judgment.
- Ability to work on multiple tasks at one time.
- Ability to evaluate a problem and identify solutions.
- Ability to perform tasks involving heavy manual labor.
- Effective analytical and decision-making skills.
- Excellent communication (oral and written), organizational, and time management skills.
- Effective interpersonal skills and ability to work with diverse constituents.
- Attention to detail and adaptability to a changing environment is extremely important as well as dependability.
- Demonstrate a high level of professionalism, initiative, resourcefulness, and personal accountability.
- Moderate physical activity. Requires handling objects of average weight up to one hundred (50) pounds, standing and/or walking for more than four (4) hours per day, bending, crouching, or stooping, and distinguishing between shades of color.
- Note: In compliance with the American Disabilities Act (ADA), those functions of the job that are identified as essential are required to be performed with or without reasonable accommodations. Requests to facilitate the performance of essential functions will be given careful consideration.
- Bachelor's degree in Marketing, Business Administration, Public Administration, or a related field is required; Master's degree preferred.
- Five (5) years of progressive experience.
- Possession of a valid State of Georgia Driver’s License.
- Equivalent combination of education and experience.
- Experience in communicating with diverse communities, and in establishing and maintaining cooperative working relationships.
- Proficiency in MS Office Suite, as well as knowledge and understanding of the organizational structure, workflow, and operating procedures.
- Extensive hours and weekends will be required at times.
- Pre-employment screening is required: criminal background check and drug testing.
