Job Details
Description
Multimedia Communications Specialist
CLOSING DATE FEBRUARY 3RD AT 5:00 P.M.
REPORTS TO: Communications Bureau Manager
DIVISION: Community Services/Communications
FLSA CLASSIFICATION: Non-exempt
SALARY GRADE: 13
2026 SALARY RANGE: $72,194-$85,305
General Position Summary
The Multimedia Communications Specialist plays a key role in advancing South Metro Fire Rescue’s internal and external communications strategy. This position is responsible for developing and delivering engaging multimedia content that supports the organization’s mission, vision, and values. This includes internal communications, video production, digital content creation, and support for public information efforts. The Multimedia Communications Specialist collaborates across bureaus and divisions to foster a culture of transparency, connection, and engagement. The ideal candidate is a skilled storyteller with strong technical capabilities in multimedia production and a passion for creating engaging communications content.
ESSENTIAL DUTIES AND RESPONSIBILITIES (The following statements are illustrative of the duties and responsibilities of the position and do not list every duty that may be required of the employee for this position. The District retains the right to change the duties and responsibilities of the position at any time without notice.)
Works closely with SMFR’s PIO’s and other community outreach individuals (including Community Risk Reduction Specialists) to align internal and external messaging so that it is part of the overall mission, vision, and values of the organization.
Assists in creating internal communications content across multiple channels including newsletters, podcasts, intranet, video, and digital platforms and applications; supports communication through storytelling and campaign development.
Assists in managing SMFR’s digital presence including website updates and content; ensures content complies with accessibility standards.
Maintains digital media libraires and ensures proper file management.
Provides communications support to communications staff, leadership, and other internal stakeholders by translating information into clear, engaging content; assists in completing internal communications projects from concept through completion including planning, timelines development, content creation, and distribution.
Supports the development and maintenance of editorial calendars and content strategies for internal platforms.
Assists in identifying and tracking key performance indicators and analytics for SMFR’s internal communications platforms.
Participates in and supports the team in a Public Information Officer (PIO) on-call capacity as needed by responding to incident scenes, updating SMFR’s official social media platforms, and serving as the spokesperson and liaison for members of the media and community members.
Stays current with emerging technologies and best practices in multi-media and communications.
Performs other duties as assigned.
Minimum Qualifications
EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS (An equivalent combination of education, training, and experience that demonstrates the ability to perform the duties of the position is qualifying.)
Minimum of a High School Diploma or equivalent GED. A bachelor’s degree in communications, journalism, public relations, or related field is preferred.
Minimum of three (3) years of experience in communications and/or related field.
Possess and maintain a valid Colorado Driver’s license and an acceptable driving record in accordance with the SMFR’s Driving Records Policy.
Must obtain CPR certification within one (1) year of hire.
Necessary Knowledge, Skills And Abilities
Knowledge of principles, practices and procedures of internal communications including digital platforms.
Experience writing and/or communicating in a mid-size to large size organization and having worked with a variety of communications channels.
Ability to tailor content for specific audiences demonstrates a deep understanding of messaging, positioning and stakeholder needs.
Experience in multimedia productions including video editing, graphic design and photography.
Fearless when embracing technology and comfortable learning new programs easily to enhance organizational-wide communication.
Organized and creative and can adapt and change directions very quickly.
Comfortable working at a fast pace and able to meet deadlines.
Ability to manage multiple projects, meet deadlines, and adapt quickly to changing priorities.
Keeps abreast of new technologies and "best practices" which enhance the quality of internal communication and uses creativity to brainstorm and produce novel internal communication campaigns and initiatives.
Knowledge of the Colorado Open Records Act, Colorado Sunshine Law (open meetings), and HIPPA as they apply to public information releases and District operations.
Knowledge of the principles, practices, and techniques of modern fire suppression, prevention, and community risk reduction strategies.
Knowledge of software programs such as Microsoft Office Suite, Adobe Creative Cloud, and
various web, photo, and video development/editing software.
Ability to handle confidential information and exercise sound judgement.
Ability to exercise initiative and work both independently and as a team.
Ability to process multiple, varied tasks and meet deadlines efficiently and effectively.
Ability to operate assigned vehicles.
Ability to handle sensitive situations with tact and diplomacy.
SUPERVISION RECEIVED
Works under the general direction of the Communications Bureau Manager.
SUPERVISION EXERCISED
None.
EQUIPMENT and SYSTEMS
Requires frequent use of equipment including personal computer (including various software packages, database, and spreadsheet programs), SMFR automobiles, cameras and video equipment, calculators, telephones, two-way radios, facsimile machines, copy machines, printers, and other general office equipment.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to perform climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, seeing and repetitive motions.
WORK ENVIRONMENT AND GENERAL INFORMATION
The primary duties of this job are performed in a climate-controlled office environment.
The noise level in the work environment is usually moderate.
Benefits
South Metro Fire Rescue’s compensation philosophy is built to attract and retain highly skilled, motivated employees by offering more than just base pay; all regular full-time employees receive a comprehensive total compensation package that includes competitive wages, generous leave, employer-paid medical, dental, vision, and life insurance premiums, contributions to Retiree Health Savings and pension plans, and coverage under Death & Disability benefits. In addition, SMFR fosters a positive work environment through its robust Fitness, Wellness, and Rehabilitation Program, tuition reimbursement, and other meaningful non-monetary benefits. Recognizing that the definition of an “employer of choice” varies by individual, SMFR is committed to being a great place to work for all.
