Description
The
City of Anaheim is seeking a
Community Services Coordinator to support the
Parks Division. This position oversees community use of outdoor facilities, including athletic fields, picnic shelters, and open park areas. Key responsibilities include scheduling with nonprofit and for profit sports leagues, ensuring special events on City parks complete all necessary permit requirements, scheduling and supervising staff responsible for on-site enforcement of field policies and user permits. The position works under the general direction of a Community Services Supervisor or Superintendent and provides direct supervision to part-time and seasonal employees.
The ideal candidate will possess excellent oral and verbal communication skills and be a strong, service-driven leader who can effectively supervise staff and manage daily park reservations. As well as experience in coordinating facility bookings, working with sports leagues, and using web-based systems such as Musco lighting, CivicRec, and WhenToWork to ensure efficient and well-coordinated operations. Strong organizational abilities and the capacity to plan and deliver special events are also key strengths for this role.
Essential Functions
The following functions are typical for this classification. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.
- Maintain effective communication and working relationships with patrons, participants, clients, co-workers, City Department representatives, and outside agencies.
- Recommend and assist in implementing goals and objectives within assigned area.
- Respond to public inquiries and requests; investigate complaints and recommend corrective action as necessary.
- Participate in the selection of staff and volunteers; provide or coordinate staff training; work with employees to correct deficiencies; implement counseling and disciplinary procedures.
- Plan, prioritize, assign, schedule, supervise, and review the work of assigned part-time staff.
- Evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; recommend programs and services for implementation; prepare various reports on operations and activities.
- Participate in program budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for assigned events and programs; monitor and control expenditures; order and maintain supplies and equipment.
- Oversight of facility booking and/or program registration including cash handling, deposit, and reconciliation procedures.
- Maintain activity and progress records; conduct research and prepare reports; attend staff meetings; may attend regional workshops and conferences.
- Promote safety awareness and ongoing safety inspection of equipment and facilities; monitor follow-up maintenance and repair; instill employee safety practices that prevent injuries to staff and patrons and protect City property from damage.
- Develop and prepare publicity material including news releases, flyers, pamphlets, brochures, and presentations; perform public relations work within the community and with community groups pertaining to specific programs, events, and special activities.
- Coordinate fundraising endeavors; identify both in-kind and monetary program needs, campaign goals and solicits need support.
- Coordinate special events and projects, sometimes in collaboration with multiple outside agencies and/or service providers.
- Perform related duties and responsibilities as required.
Qualifications
Experience and Training: Responsible experience in Community Services, Recreation, Human Services, Neighborhood Services or a related field.
Knowledge of: City, department, division policies and procedures; application of policies and procedures within assigned area; methods and techniques used in marketing and promotion; modern office procedures; field-related software applications; procedures and techniques of budgeting; business letter writing and basic report preparation; principles and procedures of record keeping and data collection.
Ability to: Maintain effective interpersonal communication skills; plan, organize and prioritize tasks; lead, motivate and guide youth participants; prepare and administer a budget; train staff and volunteers; communicate effectively with participants and their families, school administrators, law enforcement personnel, social service agencies, religious community, supervisors, and members of the public; maintain effective communication in hostile environments; use effective conflict resolution and mediation techniques; develop program procedures and operating instructions for volunteers and participants; attend pertinent training and develop training for co-workers.
License/Certification Required: Possession of a valid California Driver's License by date of appointment. Some positions require maintaining current CPR and First Aid certificates. State law mandates that all public employees having direct contact with minors must be fingerprinted as a condition of employment.
Supplemental Information
- IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS *****
Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on
Friday, February 6, 2026 at 5:00PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date.
The selection process will consist of a minimum of skills examination and oral interview. The eligibility list established from this recruitment may also be used to fill the current and/or additional Full Time and Part Time vacancies throughout the City.
Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" is not an acceptable substitute for a completed application.
The successful candidate will be required to undergo a reference / background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization.
Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method.
Equal Opportunity Employer
The City of Anaheim offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefits amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
To view the current benefits summary, visit: https://www.anaheim.net/DocumentCenter/View/30970/Benefits-Summary-Full-Time
For additional information about the City's benefits, visit: www.myanaheimbenefits.com
RETIREMENT BENEFITS – The City contracts with the California Public Employees Retirement System (CalPERS) to provide retirement benefits. Retirement formula is based on appointment date and membership status with CalPERS.
Note: Pension contribution limitations are set by CalPERS each calendar year, with compensation limit requirements for Public Employee Pension Reform Act (PEPRA) members and Classic members. Employee contributions will be deposited into a 401(a) account after reaching this limit. Employees with CalPERS membership dates prior to July 1, 1996 are not impacted by these limits.
To view the current limits and additional CalPERS information, visit:
https://www.anaheim.net/DocumentCenter/View/4783/CalPERS-Rates
01
The following Supplemental Questionnaire is part of the examination for this position and will be used to evaluate your qualifications. Based upon the application and responses to the supplemental questionnaire, the best qualified candidates will be invited to participate in the recruitment process. Please read each question carefully and provide a thorough and complete response, detailing your education and work experience. Failure to fully detail all experience or stating experience in response to the supplemental questions but not listing the experience in the application, copy/pasting information from external sources, or responses such as "See Resume" or "See Application" will result in your application not being considered. You will not have an opportunity to provide additional information if your application is not selected to proceed in the recruitment process, so you should be sure to detail all relevant education and work experience within your application and supplemental questionnaire. Do you understand this requirement?
02
How many years of responsible experience in parks do you possess?
- No Experience
- Less than 1 year
- At least 1 year, but less than 2 years
- At least 2 years, but less than 3 years
- At least 3 years or more
03
Please describe in detail your experience in overseeing community use of outdoor facilities, including athletic fields, picnic shelters, open park areas, and special events and including where it was obtained. If none, please type N/A.
04
Do you have experience in using scheduling software?
05
If you answered yes to question #4, please describe in detail your experience using scheduling system software. If you answered no, please type N/A.
06
This position may require you to work flexible hours including holidays, evenings and weekends. Are you available to work this schedule?
07
Do you currently possess a valid California driver's license?
- No, I am unable to obtain one.
- No, but I am able to obtain one by date of appointment.
- Yes, I possess a valid California driver's license
- Required Question
