Want to be a part of something bigger than yourself? To contribute to a team making moves on a global scale? Then you’re invited to join the team that lives the So Cal, So Easy vibe. The phenomenal team works daily to connect people, places and create experiences for the millions of passengers traveling through Southern California’s Ontario International Airport (ONT). ONT is looking for people who think outside of the box, who get excited about the possibilities, and who want to continue paving the way for the fastest growing airport in the U.S. If you want to be a part of a vibrant team making world-class moves, and contribute to shaping the future of this airport, region and industry, then look no further. #ThisisONT.
Applications accepted through February 17th.
COMPENSATION
$113,300 - $147,290 annually + a generous benefits package to include medical, dental, vision and 10% employer paid 401A through VOYA Financial.
*Hiring Salary Range: $113,300 - $130,295 annually
(starting salary will be within this range based upon qualifications)
SUMMARY
An employee of this class is responsible for managing and executing high-priority marketing initiatives that support Ontario International Airport’s strategic goals, brand reputation, and customer growth. Incumbents in this classification report directly to the Director of Communications and Marketing and serve as a key project and people leader within the Marketing and Communications division. The Marketing Manager will oversee cross-functional planning, project management, performance measurement, budget coordination, and website partner management to ensure ONT’s marketing ecosystem remains engaging, relevant, and impactful for the traveling public.
JOB RESPONSIBILITIES
Important and essential duties may include, but are not limited to the following:
- Leads and manages high-priority, high-visibility marketing projects from initiation through completion, ensuring timelines, deliverables, approvals, and stakeholder expectations are met.
- Develops and maintains detailed project plans, schedules, workbacks, and reporting using project management tools such as Asana (or comparable platforms).
- Coordinates cross-functional collaboration with internal teams and external partners to ensure marketing initiatives are executed efficiently and aligned with ONT brand standards.
- Manages and works closely with the airport’s website partner for flyOntario.com, ensuring the website remains engaging, accurate, and relevant for the traveling public and internal stakeholders.
- Leverages data insights and performance analytics to inform website content strategy, user experience improvements, and ongoing optimization to maximize impact and customer value.
- Works closely with Community Engagement, Revenue Management, Customer Experience, and other internal teams to ensure partner programs are supported and executed in alignment with organizational objectives.
- Supports the development and execution of partner-facing and collaborative marketing initiatives that enhance customer experience, strengthen community trust, and support revenue-generating programs.
- Manages marketing budgets for assigned initiatives including forecasting, tracking expenditures, invoice processing support, and ensuring fiscal accountability and alignment with organizational priorities.
- Oversees day-to-day workflow and prioritization for assigned staff and/or project teams, ensuring clarity of responsibilities, deadlines, and performance expectations.
- Supports team effectiveness through coaching, feedback, and professional development, including contributing to performance review processes and goal setting.
- Maintains consistent communication with the Director of Communications and Marketing regarding project status, risks, resource needs, and strategic recommendations.
- Supports internal communications and coordination for high-visibility campaigns, events, partnerships, and executive-level requests, ensuring accuracy, readiness, and alignment across stakeholders.
- Ensures quality control across assigned deliverables, including creative assets, messaging, timelines, and implementation details.
- Develops and implements process improvements that strengthen team efficiency, accountability, and cross-functional coordination.
- Prepares routine and non-routine reports, summaries, and presentations using a variety of software tools to support leadership updates and decision-making.
- Does related work as assigned.
- May occasionally be assigned to other duties for training purposes or to meet technological changes or emergencies.
KEY COMPETENCIES
The Marketing Manager must demonstrate the following key competencies to successfully support the Director of Communications and Marketing and advance division priorities:
- Project Leadership & Execution Excellence – Ability to lead complex initiatives with strong organization, urgency, and follow-through.
- Strategic Thinking & Prioritization – Ability to align work to business goals, manage competing priorities, make sound recommendations and work with a proactive approach.
- Cross-Functional Collaboration – Ability to coordinate across departments and build trust with internal and external stakeholders.
- Web & Digital Performance Mindset – Ability to manage website partners and leverage insights to improve engagement, usability, and relevance.
- Team Leadership & Talent Development – Ability to mentor staff, support growth, and foster accountability and high performance.
- Budget & Resource Management – Ability to manage spend responsibly, forecast needs, and maintain financial discipline across projects.
- Communication & Influence – Strong written and verbal communication skills with the ability to brief leadership clearly and professionally.
- Problem Solving & Adaptability – Ability to remain composed, solutions-focused, and flexible under pressure and tight deadlines.
- Attention to Detail & Quality Control – Ability to maintain accuracy and consistency across brand, messaging, and deliverables.
- Customer/Community Mindset – Ability to support initiatives that enhance customer experience, brand trust, and community reputation.
- Commitment to OIAA Core Values – Ability to consistently demonstrate and model the Core Values of OIAA.
PROFILE OF THE IDEAL CANDIDATE
- Possesses strong marketing and project management expertise, with a track record of successfully delivering complex projects in a deadline-driven environment.
- Demonstrates confidence and professionalism in leading teams, coordinating stakeholders, and managing high-visibility work with discretion and accountability.
- Brings a solutions-oriented mindset, strong judgment, and the ability to proactively identify risks and opportunities.
- Communicates clearly and effectively across varying audiences, including executive-level leadership, internal teams, and external partners.
- Maintains composure and effectiveness in high-pressure situations, with the ability to adapt quickly and prioritize appropriately.
- Exhibits a strong work ethic, attention to detail, and a collaborative leadership style that supports a high-performing and positive team culture.
- Ability to consistently demonstrate the Core Values of OIAA.
MINIMUM QUALIFICATIONS
Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position.
- Bachelor's degree in Communications, Marketing, Public Relations, Business Administration, or a related field
- Advanced degree(s) in one or more of the disciplines listed above, or in a related discipline is a plus.
- Six or more years of professional experience related to corporate or government marketing and/or communications.
- Two or more years in a leadership role with direct reports.
- Previous professional experience with a commercial airport, or in the travel and tourism industry is a plus.
- Previous professional experience working with an agency or at a agency is a plus.
- Ability to speak, read and write in a second language, primarily Spanish and Chinese Mandarin is a plus.
- Proficiency in using design platforms including but not limited to Adobe Illustrator, Adobe Photoshop and Adobe InDesign is required.
- Exceptions to one or more of these qualifications can be made by the Chief Executive Officer if a candidate demonstrates exceptional attributes in other areas.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Finger dexterity to utilize a keyboard to input information on a computer
- Ability and availability to travel on a regular basis, including local, regional and international travel
- Ability to transport marketing materials and giveaway items, etc. (with the assistance of equipment, if needed)
- Ability to work effectively for long stretches of time on an unpredictable schedule, typically in high-pressure situations
- The employee may occasionally lift up to fifty (50) pounds
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee might encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Climate controlled office environment.
- Indoor and outdoor venues where work-related conference, press conferences, tradeshows and other work-related events might take place.
LICENSES / CERTIFICATION
- Valid Driver's License equivalent to a California Class C driver's license.
- Acceptable driving record at time of appointment and throughout employment.
- Ability to pass all background / reference checks, knowledge examinations, as well as aptitude tests necessary to obtain an OIAA employee badge at ONT.
BENEFITS
The benefits related to this position include, but are not limited to the following:
- Competitive salary, commensurate with experience
- Defined employer contribution to a 401(a) retirement plan; additional elective employee-funded 457(b) plan available
- Medical, dental, vision and life insurance benefits
- Generous personal time off allowances
- Paid federal and State of California holidays off
ADDITIONAL INFORMATION
- Candidates who successfully complete all phases of the selection process will be placed on an eligibility list. Current and future vacancies will be filled from this list. Lists typically last for 6 months but may be extended or abolished based upon the needs of the Ontario International Airport Authority (OIAA).
- The OIAA encourages applications from qualified individuals with disabilities as defined by the Americans with Disabilities Act and the Fair Employment and Housing Act. Individuals who require a reasonable accommodation to participate in any phase of the selection process must make such a request during the application process. Applicants with disabilities that affect sensory, manual, or speaking skills may be provided with a test in a format that does not require the use of the impaired skill. Persons requesting reasonable accommodation will be required to provide documentation of such a need.
- The OIAA supports a Drug-Free Workplace. The pre-employment physical may include a drug screen where permitted by law.
- Successful candidates shall be required to complete a verification form designated by the Department of Homeland Security United States Citizenship and Immigration Services that certifies eligibility for employment in the United States of America.
- All potential employees are required to pass a fingerprint review and may be required to pass a pre-employment physical examination prior to appointment.
- Employees are required to successfully complete all background / reference checks, knowledge examinations, as well as aptitude tests necessary to obtain an OIAA employee badge at ONT.
- The provisions of this bulletin do not constitute a contract expressed or implied and any provisions contained in this posting may be modified or revoked without notice.
- If applicable, official college transcripts may be required prior to receiving an offer of employment.
