: Provide assistance to potential adopters visiting the Adoption Center; provide support by counseling and facilitating visitation between customers and animals; process adoptions and receive payments from patrons; care for and clean animals housed at the Adoption Center; answer questions regarding City ordinances and regulations; perform a variety of tasks relative to the assigned area of responsibility; and provide excellent animal care and customer service in accordance with the Animal Care Center's mission, goals and management philosophy.
This is a safety sensitive position subject to random drug/alcohol testing.
This is an unclassified at-will position
*Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.*
ESSENTIAL FUNCTIONS:(Essential functions may include, but are not limited to the functions listed below)
- Conduct interviews with potential adopters utilizing the Center's adoption policies and guidelines in order to make good placements; respond to questions and inquiries.
- Provide information to the adopters and offer information on breeds, etc. to help potential adopters make good choices.
- Inform adopters of free veterinarian exam, post adoption medical assistance, return policy, and surgical information as applicable.
- Care for, disinfect and feed animals; clean and disinfect a variety of animal enclosures; clean water and food dishes and related animal equipment; operate Center laundry; maintain office, counseling room and other Center areas in a clean, orderly, and sanitary manner at all times.
- Accurately complete paperwork pertaining to adoptions.
- Receive adoption fees and provide receipts.
- Record transactions, balance cash drawers, and reconcile monies for daily deposits.
- Maintain accurate filing system to support adoption program.
- Remain alert and aware of animal behavior and physical condition; report concerns to appropriate staff.
- Handle animals in a humane manner according to established policies and procedures.
- Serve in a lead capacity and work with volunteers as assigned.
- Transport animals to various locations as needed.
: *Education directly related to the minimum requirements below may be substituted for experience on a year for year basis.*
Exception: The one (1) year of animal welfare work experience in an animal services facility cannot be substituted.
High school diploma or GED;
*and*
To includeat least one (1) year of animal welfare work experience in an animal services facility.
Additional Requirements
Retail sales experience preferred.
Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire.
Must be able to work weekends, nights and holidays.
Environmental
Requires handling of animals; subject to animal bites and scratches; exposure to a variety of domestic and exotic animals, animal body fluids, waste and infectious materials, and cleaning chemicals; may be exposed to hostile or abusive members of the public; exposure to noise.
Physical
Essential and supplemental functions may require maintaining physical condition necessary for moderate or light lifting; bending, stooping, kneeling, crawling; standing for prolonged periods; operating equipment and vehicles.
