The Community Relations Specialist will work with the Office of Immigrant and Refugee Affairs (OIRA) Director to support outreach objectives and provide staff support to the Community Engagement needs of the OIRA Office within the NCR Department.
Work Location This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office.INFO SESSIONWe will be hosting a virtual info session on
Wednesday March 11th, 2026, from
12:00 pm - 1:00 pm. Below is the link and information to the session.
Meeting ID:245 715 674 961 53
Phone conference ID: 948 861 292#
- Act as a liaison for the City and the Department develop and implement communication strategies to educate and inform the public and other stakeholders about the goals, policies and programs concerning OIRA and NCR community engagement activities, support connections to resources, and/or assist in resolving specific issues.
- Produce newsletters, public announcements, and other documents, using appropriate computer applications.
- Identify desired outreach materials and draft/create documents accessible in multiple formats and languages based upon information on intended audiences.
- Assist with administrative details including scheduling meetings, coordinating communications, and responding to requests.
- Provide assistance to the OIRA Director and the NCR Department management team, including scheduling meetings, coordinating communications, responding to requests.
- Assist with the drafting and production of correspondence, and other important documents for internal and external audiences, and forms for City Council processes, publications, newsletters, and other important documents.
- Maintain program and database information.
- Provide coordination of staffing, supplies and all associated communication for community fairs, festivals, events, and other venues.
- Work with the OIRA Director and the Department Director in providing staff support for Community Engagement, task forces and/or other department or community advisory groups; preparing and delivering presentations as needed.
MINIMUM EDUCATION
Bachelor's degree or equivalent in Urban Studies, Public Administration, Political Science, International Relations, Communications, Migration Studies or related fields.
MINIMUM EXPERIENCEOne year of experience performing similar duties with neighborhood groups nonprofit organizations or in the public sector.
EQUIVALENCY
An equivalent combination of education and highly related experience in a similar environment may be considered.LICENSES / CERTIFICATIONS:
N/A
REQUIRED ATTACHMENT: You must attach a resume to your application.
SELECTION PROCESS
The selection process will consist ofa rating of relevant education and experience (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.
BACKGROUND CHECK
The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.
ELIGIBLE LIST STATEMENT
The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire 1 (one) month after it has been established.
UNION REPRESENTATION
This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Professional Employees Association (MPEA). For more information on the terms and conditions of this agreement please visit: Professional Employees - City of Minneapolis
INTERVIEW SELECTION
The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.- Ability to negotiate and work collaboratively.
- Ability to organize and manage multiple tasks.
- Ability to understand policy and management implications of program issues and make recommendations.
- Ability to assist groups in complex decision-making processes.
- Working knowledge of the organization and operation of City Government.
- Good knowledge of project management techniques.
- Demonstrated conflict management and interpersonal skills.
- Strong oral and written presentation skills including ability to message information to specific audiences in appropriate formats, tone and context.
- Knowledge of office procedures, principles of administration, organizational structures and unit coordination.
- Preferred but not required: Fluency in one or more languages spoken by the City's immigrant and refugee populations (such as Hmong, Lao, Oromo, Spanish, Somali, Vietnamese, Dari, Pashto, Ukrainian).
