Description
The Norfolk Police Department is committed to representing one of the most diverse cities in the region. Norfolk is home to over 244,000 residents include an array of social, economic, and ethnic groups. It is the Norfolk Police Department’s mission to recruit, attract, and maintain a diverse work agency that will represent our city, citizens, and the communities we serve.
The position of Public Information Specialist II assists with managing the department media and social media relations, as well as FOIA records requests. Works to promote the Norfolk Police Department through written and verbal communications. Educates the community on official department business.
Essential Functions
- The departmental hiring range for this position is $54,191.00-62,185.00 annually***
Essential Functions Include, But Not Limited To
- Work with other city departments to ensure appropriate and timely response to FOIA requests. Processes, prepares, and responds to FOIA requests in adherence to protocols. Ensures personal information and data is used or disseminated only as authorized by law.
- Writes, edits, designs, and coordinates printing newsletters, fact sheets, brochures, advertisements, articles, and other educational materials and correspondence in accordance with the department's media relations requirements.
- Plans, directs and maintains effective promotional programs by developing campaigns to highlight programs and services, developing effective strategies for communicating with the public, planning and staging events and presentations, developing marketing materials and designing and creating visual displays.
- Manages Department Social Media platforms to include creating content
- Performs related duties by acting as the department's photographer
- Liaison to various city departments, works collaboratively with Communications team
- Assists with establishing and maintaining department website containing information on department information and assists the public in accessing community information from the website.
- Performs related work as required.
Education/Experience
Work requires broad knowledge of a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a bachelor’s degree or equivalent. Requires professional & technical writing training, depending on area of assignment.
Three Year's Of Experience Required.
Additional Information & Requirements
Preferred Experience
Master’s degree in marketing, public relations or a related field and 5 years of progressive experience working in either government or corporate communications preferred.
Valid Driver's License Required.
Work Hours
Monday-Friday 8:00 a.m. – 4:30 p.m. with occasional weekends, evenings, and occasional on call responsibilities.
- Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
- Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
- Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
- Retirement
If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
- The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.
Note
The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-City
Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
01
The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
- I understand and will answer the following supplemental questions completely and thoroughly.
02
Please select the highest level of education you have completed.
- High School Diploma/GED
- Some College (6 months or more)
- Vocational/Technical Degree
- Associate's Degree
- Bachelor's Degree
- Master's Degree or higher
03
Do you have a valid driver's license?
04
How many years of experience do you have working in one of the following fields or a closely related one? Public relations, media, journalism, social media or crisis communications.
- I have no experience
- I have less than 3-5 years of experience
- I have 5-10 years of experience
- I have more than 10-15 years of experience
- I have more than 55 years of experience
05
Please describe your experience in public relations, media, journalism and social media or crisis communications (this information must be included on the job application to be considered). if you answered no experience to the above question, please indicate N/A.
06
Do you have previous experience working in government communications, or public affairs as an official spokesperson?
07
Please briefly explain your work experience in working in government communications or public affairs as an official spokesperson (this information must be included on the job application to be considered), if you answered no please indicate N/A.
08
Do you have experience with photography or videography?
09
Please briefly explain your work experience with photography or videography (this information must be included on the job application to be considered), if you answered no please indicate N/A.
10
Do you have experience handling sensitive or confidential information?
11
Please briefly explain your work handling sensitive or confidential information (this information must be included on the job application to be considered), if you answered no please indicate N/A.
12
Do you have any work experience in a Joint Information Center (JIC)?
13
Please briefly explain your work experience in a Joint Information Center (this information must be included on the job application to be considered), if you answered no please indicate N/A.
14
Do you have any experience where you have handled the crisis communication role, or an event where you worked as a PIO?
15
Please briefly explain where you have handled the crisis communication role, or an event where you worked as an PIO (this information must be included on the job application to be considered), if you answered no please indicate N/A.
16
The expected hiring salary range for this position is $54,191.00-$62,185.00 Are you willing to accept a salary within this range?
17
This position requires the ability to work a varied work schedule at times, including on call capabilities, occasional weekends, evenings, and holidays. Would you be able to accommodate this?
18
As a Police employee in a non-sworn position, you may be required to report to work during periods of inclement weather. I acknowledge that I understand this requirement.
19
If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."
20
Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
21
A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration. A criminal background check is conducted on all new hires. Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from City of Norfolk employment if you have been hired. The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration. Have you ever been convicted of a felony or a misdemeanor?
- I have been convicted of a felony
- I have been convicted of a misdemeanor
- I have been convicted of a felony and a misdemeanor
- I have not been convicted of a felony or a misdemeanor
22
If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction. This excludes minor traffic violations such as speeding tickets.
23
Are you a current or previous City of Norfolk employee?
- Yes - I am a current City of Norfolk Employee
- Yes - I am a previous City of Norfolk Employee
- No - I am not a previous or current City of Norfolk employee
24
Please indicate your veteran status. (A copy of your long form DD-214 may be required)
- I am not a Veteran
- I am a Veteran
- I am a Disabled Veteran
- Required Question
