Description
The City of Norfolk’s Department of General Services is seeking a Full Time Animal Care Technician who will be responsible for the daily care and maintenance of shelter animals. Duties include daily feeding, cleaning, watering, and socializing of various animals, assisting customers with the pet adoption process, and helping customers look for a lost pet.
Provides daily care for stray, impounded, or surrendered animals, including cleaning, disinfection, medical triage, behavioral assessment, and enrichment. Also vaccinates and medicates animals as directed by the Supervising Veterinarian. Assists the public with adoptions or finding lost pets.
Essential Functions
- Cleans and maintains animal enclosures in a sanitary manner.
- Maintains overall shelter organization and cleanliness throughout the workday.
- Ensure that outside walkways and runs are clean.
- Provides the highest quality animal care through feeding, watering, socializing, and offering various forms of enrichment.
- Observes animals for signs of illness; monitors sick or injured animals and assists with vet- prescribed treatment.
- Assist the public with animal surrender or locating a lost pet.
- Assists the public with selecting a companion animal for adoption.
- Requires the ability to read and understand standard operating procedures.
- Ability to stand for long periods; to bend, crouch, and/or kneel repeatedly; to lift an carry a minimum of 50 pounds.
- Ability to read adoption contracts, registration cards, cage or kennel cards, and medical sheets or prescription dosage on medications for the animals.
- Ability to write adoption contracts, quarantine and euthanasia paperwork, complete registration cards and time slips.
- Ability to perform general math calculations.
- This is an essential position; incumbent will be required to report to work during inclement weather when the City is closed.
Education/Experience
Work requires the ability to read and understand written instructions, to understand animal care protocols and the routine operation of animal handling and restraint equipment. Level of knowledge equivalent to high school or equivalency. Level of knowledge equivalent to high school or equivalency.
Required
- Minimum six months volunteer or paid experience in animal care environment.
Additional Information & Requirements
- Valid Driver's License required.
- Certified in Animal Euthanasia within one year of employment is required.
Work Schedule:
- Hours are scheduled Saturday through Friday, 40 hours per week.
- Hours may require additional flexibility, nights, holidays, and weekends.
- Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
- Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
- Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
- Retirement
If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
- The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.
Note
The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-City
Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
01
The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
- I understand and will answer the following supplemental questions completely and thoroughly.
02
If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."
03
What is your highest level of education?
- High School Diploma or equivalent
- Some College
- Associate's Degree
- Bachelor's Degree or higher
04
Do you possess a degree in veterinary technology, veterinary science, animal care or a closely related field?
05
Please indicate how you worked in your current and previous positions
- Interpreted the daily needs based on regular input from my supervisor
- Interpreted the daily needs based on personal assessment and input from my supervisor
06
Have you provided animal care including feeding, watering, and socializing in a work or a volunteer capacity?
07
Please describe your experience caring for animals in a professional setting (select all that apply).
- Animal Shelter/Pound
- SPCA/Humane Society
- Veterinary Clinic
- Zoological Park
- None of the above
08
How many years of experience do you possess in the care and handling of animals in a professional setting such as an animal rescue shelter, veterinary office, animal care center, SPCA/Adoption Center or a similar environment?
- Less than 1 year of experience
- 1 year of experience
- 2-3 years of experience
- 4 or more years of experience
09
Are you a volunteer or have you previously been a volunteer at the Norfolk Animal Care Center?
10
Rate your experience with Microsoft Word.
- Novice
- Intermediate
- Advanced
11
Do you have a valid driver's license?
12
Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?
13
Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
14
Are you a current or previous City of Norfolk employee?
- Yes - I am a current City of Norfolk Employee
- Yes - I am a previous City of Norfolk Employee
- No - I am not a previous or current City of Norfolk employee
15
Please indicate your veteran status. (A copy of your long form DD-214 may be required)
- I am not a Veteran
- I am a Veteran
- I am a Disabled Veteran
- Required Question
