About Mindful Support Services
We are a business-to-business support service for independent mental healthcare practitioners, which helps providers service a growing client base. We provide administrative and organizational services to simplify the processes of sourcing leads, marketing, billing and collecting payments from patients and insurers. We have grown to support over 1,500 mental healthcare providers since we opened in 2011.
We have built the Mindful Therapy Group brand from the ground up with years of dedication to solving the complex processes of the healthcare landscape in innovative ways, creating a platform geared toward growth, and working to meet our mission of creating improved access to high quality mental healthcare.
About The Role
The Facilities Assistant will work collaboratively with team members, contractors, vendors, property managers, and other departments in the company to contribute to both big-picture projects and weekly tasks. Duties will include a variety of inventory management, assisting with project planning and execution, and providing onsite support at office locations.
The ideal candidate will have experience working in customer service, property management, vendor relationships and/or a related field.
Responsibilities
- Assist with facets of launching new locations; supporting with space planning, vendor coordination & communication, asset procurement, and coordinating with key players to ensure smooth project execution
- Coordinate & execute the ordering, delivery, and installation of furniture and décor
- Create and maintain documentation for build-out processes; including updating, tracking, and cataloguing to ensure project organization
- Use appropriate software such as PowerPoint, CAD, Adobe, SmartDraw, Microsoft Project, and Excel to track progress and communicate effectively with stakeholders
- Support the Facilities Manager with ordering, tracking, accepting, and inventorying delivery of office supplies and capital expenditures for all office locations
- Manage inventory and ordering of office supplies and coordinate with the Accounting Department to decommission capital expenditures.
- Facilitate/execute small office space improvements, repairs, and office-wide "refreshes."
- Accept office supply deliveries at HQ and maintain regular upkeep of the office space (water plants, proactively address broken equipment, manage kitchen cleaning schedule etc.)
- Support with communication and relations with property managers, and support Office Managers in resolving facility issues
- Support with emergency maintenance at off-site office locations including onsite maintenance support and coordinating with vendors for repairs
- Organize and fulfil requests for staff and provider gifts for a variety of occasions i.e. birthdays, anniversaries, and corporate events.
- Support managers of other teams/departments with budgeting, planning, communicating and organizing various provider-member and recruiting events
- Uphold and enforce policies, procedures, and best-practices for facility management with Office Managers, Provider Support Staff, and the Operations Department; and assist the Facilities Manager with establishing and implementing new policy updates
- Assist in process improvements around facility inventory, office space management, ordering & repairs in coordination with the Operations Manager, Regional Manager and Office Managers
Requirements
Qualifications
- Moderate lifting is occasionally required (up to 50 lbs.)
- Personal vehicle is required due to travel between worksites or other locations; mileage is re-imbursed at the current federal rate
Core Competencies
- Discreet, tactful, emotionally intelligent with highly collaborative interpersonal skills
- Previously demonstrated ability to communicate effectively with vendors from various industries (I.e. construction, IT, design, architecture, etc.)
- Scheduling and record-keeping
- Expert proficiency in Microsoft Office required
- Experience in Adobe Creative Suite (specifically InDesign and Photoshop), and any CAD software is also preferred
- Excellent written and verbal skills with razor-sharp accuracy and thoroughness in completing all tasks
- Ability to work individually and in a team environment
- Ability to work autonomously, with minimal supervision, manage your time responsibly and be accountable for meeting project deadlines
- Flexibility in daily priorities and the ability to learn new software & processes quickly
- Strong organizational and problem-solving skills
- Passionate about design, attention to detail, communication, and client service
Work Environment
Work will be performed mainly at Mindful Support Services' Headquarters, with work performed at office locations, and off-site venues for specific projects and events as needed.
Benefits
We provide our full-time employees with:
- 75% coverage of health, dental, and vision insurance
- 12 PTO days accrued annually
- 4 paid holidays per year
- 401k matching
- Life Insurance
- Professional development training and opportunities for advancement
We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!
Job Type: Full-time
Salary: $50,000
It is a conflict of interest to work with Mindful Support Services while a current client of Mindful Therapy Group.
