Health Records Specialist
Job ID: 107678
Location: Oregon City, Oregon
Full/Part Time: Full Time
Regular/Temporary:Regular
CLACKAMAS COUNTY CORE VALUES
Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:
• Service
• Professionalism
• Integrity
• Respect
• Individual accountability
• Trust
By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.
https://www.clackamas.us/countyadmin/spirit
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring.
We encourage applicants of diverse backgrounds and lived experience to apply.
CLOSE DATE
This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, October 23, 2024.
PAY AND BENEFITS
Hourly Pay Range: $23.939781 - $30.238443
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.
Employee benefits become effective the first of the month following an employee's date of hire.
Attractive benefits package and incentives for employees in regular status positions are detailed below.
Generous paid time off package, including:
• 12 hours of vacation accrued per month
• Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with https://dochub.clackamas.us/documents/drupal/a51ff5d3-d243-49ba-aa11-15324f4c0bf8! This means you have access to vacation time at time of hire.
• 8 hours of sick accrued per month
• 10 paid holidays and 1 personal day per year
Other Benefits:
• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
• Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
• OPSRP members get vested after five years of contributions or when they reach age 65
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see links below for additional information)
This is a full time County position represented by the Employees' Association.
https://dochub.clackamas.us/documents/drupal/1e311321-f9ff-4daa-8753-bbdfb4e8d1b4
http://www.clackamas.us/des/benefits.html
JOB DETAILS AND QUALIFICATIONS
The Clackamas County Health, Housing and Human Services Department - Health Centers Division is looking for a detail-oriented Health Records Specialist to perform complex duties associated with the health records system.
The Health Records Specialist is responsible for processing and maintaining accurate and legal health records which provide real-time availability of quality information for professional health care providers to deliver services and protect the financial and legal interests of the provider, facility and patient.
In addition, the Health Records Specialist performs data entry and scanning activities, maintains data integrity, confidentiality & security and responds to requests for health information with a standard level of legal protection. This position requires a high level of customer service both internally and externally through telephone, email and faxing.
Clackamas County Health Centers is a Federally Qualified Health Center (FQHC) designated by the Health Resources and Services Association (HRSA). The position supports requirements to maintain patient records and releasing records within statutory guidelines.
Required Minimum Qualifications/Transferable Skills*:
• Minimum of one (1) year relevant experience that would provide the required knowledge and skills to perform the duties of the job
• Knowledge of medical terminology, including terms used in basic anatomy and physiology
• Working knowledge of general medical record documentation
• Experience entering and retrieving data from various databases
• Experience prioritizing assignments as well as successfully completing projects that may have competing priorities, timelines and due dates
• Experience working in a fast paced, busy environment, often while being interrupted or distracted
• Experience providing factual information while being sensitive to the customers' needs
• Experience working well both independently and in a team environment
• Must pass a criminal history check which may include national or stat fingerprint records check
Preferred Qualifications:
• Experience working with medical records
• Working knowledge of HIPPAA laws in a medical environment
• Experience working with an electronic health records system, such as EPIC
• Experience with electronic document management systems, such as OnBase, including scanning, importing/exporting and indexing
• Registered Health Information Technician (RHIT) credential
Pre-Employment Requirements:
• Must pass a criminal history check which may include national or state fingerprint records check
*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
TYPICAL TASKS
• Prepares, scans, indexes, abstracts and processes health records containing protected health information through electronic and other health record systems for immediate access by medical providers, clinicians, dental providers and clinic office support staff; processes internal requests for health, behavioral health, dental records and dental referrals; searches for missing records; forwards health records to appropriate location.
• Receives, tracks and processes external requests for a variety of health information with standard level of protections; verifies and reviews health information requests and authorization forms for validity, completeness and compliance with State and Federal law and confidentiality guidelines; determines and compiles appropriate health records and documents to release based on review and interpretation of applicable and evolving laws, rules, regulations and County policy; consults with supervisor on complex information requests; calculates charges for health record copies; mails; emails and/or faxes providers; confers with clinicians, administrative and support staff, supervisors, patients, public agencies, attorneys and outside health care providers regarding requests for health information.
• Provides assistance and information to staff, patients, and third parties such as other clinics, insurance companies, government agencies and law firms via phone and email; explains how to obtain records; provides status on records requests; provides timeframe for when requested records are expected to be received.
• Answers questions about confidentiality, documentation standards, procedures and release of health information; assists in educating and training new Health Records staff on health records tasks; assists in educating clinicians and other internal staff regarding health records issues; resolves issues with records retrieval and in locating information.
• Reviews health records for completeness; searches for missing records; follows up with clinicians and others to obtain missing documentation, information or required signatures; performs data entry of health information into supporting databases according to timelines; extracts and compiles medical care and other data from health records for various inquiries and reporting requirements; navigates among several specialized, complex systems; merges duplicate registrations.
• Assists in developing and implementing procedures to improve quality, content and security of health records; assists in maintaining health records procedure manuals; makes recommendations for procedural changes as needed; audits charts and internal processes as requested.
REQUIRED KNOWLEDGE AND SKILLS
Working knowledge of: Electronic Health Records systems; principles and practices of health records management including documentation practices, auditing techniques and filing systems; medical terminology including basic anatomy and physiology; current, relevant Federal, State and local laws, rules and regulations applicable to health record confidentiality, release of information and security; concepts and techniques for prioritizing and organizing work; office practices and procedures; basic English, spelling, grammar and punctuation; basic math.
Skill to: Independently, accurately and effectively perform assigned tasks and duties following established procedures and policies with adherence to timelines; correctly research and interpret and apply laws, rules and regulations governing health records, release of health information, confidentiality and security; organize and maintain an accurate health records filing system; perform detailed record research; maintenance, retrieval and filing utilizing multiple software programs; compute charges due according to billing schedule; communicate effectively, both orally and in writing; operate office equipment including computers, printers and fax machines; use variety of software programs including spreadsheets and specialized databases; maintain effective working relationships with County staff, health professionals, patients, attorneys, other agencies and the public.
WORK SCHEDULE
This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.
This position is eligible for hybrid on-site/telework subject to the https://dochub.clackamas.us/documents/drupal/9065b5fb-2237-47ce-9534-e7c8c40fc2bc and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. Although eligible for hybrid work, on-site onboarding and training will be required.
EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
http://www.clackamas.us/
http://www.clackamas.us/onboarding/
https://www.mthoodterritory.com/
ABOUT THE DEPARTMENT
Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents.
We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers.
Health Centers is a Division of the http://www.clackamas.us/h3s/
http://www.clackamas.us/healthcenters/
Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.
Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.
Vision Statement: Individuals, families, and communities are resilient and thriving.
H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:
• EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.
• EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services.
• ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.
APPLICATION PROCESS
Clackamas County only accepts online applications.
Help With Your Application:
https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f
https://www.clackamas.us/jobs#helpwiththeapplication
If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:jobs@co.clackamas.or.us?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE
https://www.clackamas.us/des/jobs.html
https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb
VISA SPONSORSHIP
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.
EQUAL EMPLOYMENT OPPORTUNITY
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
RECRUITING QUESTIONS?
E.D. Barnett, Recruiter
mailto:EBarnettHerro@clackamas.us?subject=RECRUITMENT%20QUESTIONS
To apply, visit https://apptrkr.com/5730227
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