Senior Director of Administrative Services

City of Waxahachie • Full-time • Waxahachie, Texas, United States • $140.44k - $201.53k / year • 3w ago

Under minimal supervision from the Deputy City Manager, the Senior Director of Administrative Services directs and manages the operations of assigned departments including Utility Billing, Municipal Court, Midway Regional Airport, and Information Technology. Assigned departments may change at any time at the discretion of City Management. Monitors professional standards, lead and organize special projects as assigned by City Management, coordinates activities and oversees all work of the assigned departments. Provides highly responsible and complex technical and administrative support to City Management.

DISTINGUISHING CHARACTERISTICS:

This is a single-incumbent executive-level classification. The employee performs his/her duties under minimal supervision from the Deputy City Manager and requires using considerable independent judgement, discretion, and initiative in carrying out daily operations.

Duties and Responsibilities

The duties listed below represent the various types of work that may be performed. The omission of specific statements of duties does not exclude them if the work is related or a logical assignment to this class.

Manage the development and implementation of departmental goals, objectives, policies and priorities for each assigned service area.
Lead and organize special projects as assigned by City Management, including initiatives that impact multiple departments or require cross-functional collaboration. These projects may involve complex problem-solving, implementing new systems, or addressing emerging challenges within the city.
Establish, within city policy, appropriate service and staffing levels; monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; allocate resources accordingly.
Plan, direct, and coordinate, through subordinate level employees, the Department's work plan; assign projects and programmatic areas of responsibility; review and evaluate work methods and procedures; meet with key staff to identify and resolve problems.
Assist in the development and administration of the department budget; prepare the forecast of funds needed for staffing, equipment, materials and supplies; approve expenditures and implement budgetary adjustments as appropriate and necessary.
Provide staff assistance to City Management, participate on a variety of boards, commissions and committees.
Respond to and resolve difficult and sensitive inquiries and complaints.
Prepare and deliver staff reports, presentations, and trainings before employees, community groups, city management, and city council.
Perform related duties and responsibilities as assigned.

Knowledge of:

Knowledge of managerial and administrative principles and practices related to the organization and operation of Administrative Services division practices.
Knowledge of governmental budgeting policies and procedures.
Pertinent Federal, State and local laws, codes and regulations.
Principles of supervision, training and performance evaluation.
Operations, services and activities of the city.

Ability to:

Develop and administer departmental goals, objectives and procedure.
Interpret, explain, and enforce departmental and City policies and procedures.
Interpret and apply applicable Federal, State and local policies, laws and regulations.
Identify and respond to sensitive community and organizational issues, concerns and needs.
Plan, organize, direct and coordinate the work of subordinate employees.
Select, supervise, train and evaluate subordinate employees.
Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
Research, analyze and evaluate new service delivery methods and techniques.
Ability to handle a wide variety of tasks and projects with minimal supervision and direction.
Prepare clear and concise administrative and financial reports.
Prepare and administer large and complex budgets.
Establish and maintain effective working relationships with those contacted in the course of work.

Requirements

Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job may be considered.

Education, Training and Experience:

Bachelor’s degree from an accredited college or university in business administration, public administration, or a related field; Masters of Public Administration preferred.
Five (5) years of related municipal experience.

Licenses and Certificates:

A valid State driver’s license is required at the time of appointment and must be maintained throughout employment.

Special Requirements:

Position requires regular in-person attendance including evenings and weekends as needed.

Supplemental Information

PHYSICAL AND MENTAL DEMANDS:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit, walk and stand; talk and hear; use hands to handle, feel or operate objects, tools or controls; reach with hands and arms; and perform repetitive movements of hands or wrists.

Specific vision abilities required for this job include close vision and the ability to adjust focus.

Mental Demands

While performing the duties of this class, an employee uses written and oral communication skills; reads and interprets data, information and documents; analyzes and solves problems; uses math and mathematical reasoning; performs highly detailed work; deals with multiple concurrent tasks; and interacts with others encountered in the course of work, including frequent contact with customers and/or the public and dissatisfied/abusive individuals.

Work Environment:

The employee works in an office environment where the noise level is usually quiet. Certain positions within the classification may require availability to work flexible schedule.