The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.
Essential Functions:
Supervises assigned staff; assigns and reviews work; appraises employee performance; maintains standards; responds to employee problems; recommends promotions, discipline, termination and salary increases; hires and trains new employees; mentors full-time staff and develops performance plans for employees.
Develops and maintains a rental program facilities and picnic pavilions; reviews and determines appropriate fees for use of facilities; manages, reviews and checks cash procedures; accounts for all funds; resolves customer service issues; determines facility and programmatic needs based on customer preferences and operational resources; coordinates center use for rental activities, special events, training, and celebrations.
Oversees a team of full-time and part-time staff that supervise building operations and perform regular maintenance and custodial care for facilities; tracks and implements regular maintenance, inspections, and regular inventory of custodiam and maintenance supplies; resolves emergency maintenance or custodial items; manages contracted services and supplies related to maintenance and custodial care; checks and reviews safety, fire and building codes; clearly marks area undergoing maintenance work.
Manages facility systems maintenance; checks and analyzes all systems within the facilities; arranges and schedules services for building systems; arranges for supplies and services needed for scheduled center activities; implements asset replacement schedule; issues contracts and center use permits; develops and maintains specifications for contracted services;
Develops and uses performance metrics, checklists, and other methods to track community impact and success of areas of responsibility; Assists in the budget preparation and reporting process for facilities; Monitors expenditures and revenues for the facilities; Tracks needs through budget and performance metrics;
Develops, reviews and analyzes procedure manuals; prepares correspondence, project and operations reports, council and board meeting information and agenda memos.
Additional Duties:
Maintains collaborative and working relationships with Town staff, boards, commissions, the community, organizations and other agencies.
Attends regularly scheduled staff meetings and work sessions as required.
Performs related work as assigned or required.
Responsibilities, Requirements and Impacts
Data Responsibility:
Data Responsibility refers to information, knowledge, and conceptions obtained by observation, investigation, interpretation, visualization, and mental creation. Data are intangible and include numbers, words, symbols, ideas, concepts, and oral verbalizations.
Synthesizes or integrates analysis of data or information to discover facts or develop knowledge or interpretations; changes policies, procedures or methodologies based on new facts, knowledge, or interpretations.
People Responsibility:
People include co-workers, workers in other areas or agencies and the general public.
Supervises or leads others by determining work procedures, assigning duties, maintaining harmonious relations, and promoting efficiency.
Asset Responsibility:
Assets responsibility refers to the responsibility for achieving economies or preventing loss within the organization.
Requires responsibility and opportunity for achieving major economies and/or preventing major losses through the management of a moderate sized department, authorizing expenditures of large amounts of money or supervising the purchasing of high value materials, supplies and equipment.
Mathematical Requirements:
Mathematics requires the use of symbols, numbers and formulas to solve mathematical problems.
Uses addition and subtraction, multiplication and division and/or calculates ratios, rates and percentages.
Communications Requirements:
Communications involves the ability to read, write, and speak.
Reads professional literature and technical manuals; speaks to groups of employees, other public and private groups; writes manuals and reports; composes routine reports and
specialized reports, forms, and business letters, with proper format; speaks compound sentences using normal grammar and word form.
Judgment Requirements:
Judgment requirements refer to the frequency and complexity of judgments and decisions given the stability of the work environments, the nature and type of guidance, and the breadth of impact of the judgments and decisions.
Decision-making is a significant part of the job, affecting a large segment of the organization and the general public; works in a dynamic environment, responsible to assist in developing policies and practices.
Complexity of Work:
Complexity addresses the analysis, initiative, ingenuity, concentration and creativity, required by the job and the presence of any unusual pressures present in the job.
Performs work involving the application of logical principles and thinking to solve practical problems applying to a division of the organization; requires continuous, close attention for accurate results and frequent exposure to unusual pressures. Performs supervisory work involving policy and guidelines, solving both people and work-related problems; requires continuous, close attention for accurate results and frequent exposure to unusual pressures.
Impact of Errors:
Impact of errors refers to consequences such as damage to equipment and property, loss of data, exposure of the organization to legal liability, and injury or death for individuals.
The impact of errors is extremely serious -- affects entire organization and impacts other activities/organizations and the general public.
Physical Demands:
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of mechanical or electronic office machines or tools within moderate tolerances or limits of accuracy.
Equipment Usage:
Equipment usage involves responsibility for materials, machines, tools, equipment, work aids, and products.
Supervises the handling/use of machines, tools, equipment or work aids involving extensive latitude for judgment regarding attainment of a standard or in selecting appropriate items.
Unavoidable Hazards:
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
Involves routine and frequent exposureto bright/dim light; dusts and pollen
Safety of Others:
Safety of others refers to the level of responsibility for the safety of others, either inherent in the job or to ensure the safety of the general public.
Requires responsibility for the safety and health of others and for occasional enforcement of the laws and standards of public health and safety.
Requires a Bachelor's Degree or equivalent education/courses in Business Administration, Public Administration, Facility Management, Personnel Management, Parks and Recreation Management, or closely related area.
Requires four or more years of full-time experience supervising facilities, large events, public assembly operations, or closely related experience. *Additional years of experience may supplement education requirement*
Must possess a valid state driver’s license.
Must possess or be able to obtain First Aid, CPR, and AED certifications within six months of employment.
