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Emergency Management Specialist, Senior
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Job ID
224380
Location
Emergency Operations Center
Full/Part Time
Full-Time
Regular/Temporary
Regular
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SERVE
At the City of Plano, our values make us who we are and guide us as we SERVE our city. As members of
Team Plano, our organizational Values (what is most important to us) make up the acronym,
SERVE (Stewardship
Engaged
Respectful
Visionary
Excellence
).
Job Details
Do you want to work for an organization where you are truly valued? Want to be part of a team who serves our community AND each other—looking for opportunities to make a positive difference wherever you can? Through our employees, we make the ordinary, extraordinary! If you are the “extra” we are looking for with experience in Emergency Management, apply for our Emergency Management Specialist position. This position will focus on enhancing prevention, advancing mitigation, building a culture of preparedness, ensuring readiness to respond, and expediting recovery to assist in the daily operations of the City of Plano’s whole community all-hazard Emergency Management Program.
The Ideal Candidate Will Have
- A bachelor’s degree with major coursework in emergency management or related field.
- At least three (3) years of experience in Emergency Management or related field.
- Federal Communications Commission (FCC) Amateur Radio license preferred.
In Addition To The Above, The Ideal Candidate Would
- Live & reflect Plano’s SERVE values: Stewardship, Engaged, Respect, Visionary, Excellence
- Ability and desire to quickly learn and engage in significant emergency management programs and initiatives in a professional environment.
As a valued Team Plano member, you will receive numerous benefits:
- Flexible schedule - eight hours daily between the hours of 7:00am - 6:00pm, includes on call and some weekends
- Ability to work remotely up to two (2) days a week after successful completion of six (6) month probation
- Paid certifications for Certified Emergency Manager (CEM) and continued maintenance of certification
- Paid training for career development that takes place during work hours
- State-of-the-art Emergency Operations Center
- Paid tuition reimbursement for graduate degree
- Potential for overtime
- Wellness programs and iniatives to promote health and well-being of employees
- Comprehensive medical, dental, and vision plans
- Membership in the Texas Municipal Retirement System (TMRS), in which the City matches contributions 2:1 upon retirement
- Up to three weeks of paid vacation annually
- Up to three weeks of sick leave annually
- Nine paid holidays
- Tuition Assistance
- Free recreation center membership
And so much more! Learn about our benefits here.
The target hiring salary is $66,106 -$76,024, depending on qualifications.
Distinguishing Characteristics: This is the advanced journey-level classification in the Emergency Management series. The incumbent plans detailed methods to attain desired objectives working within established policy. Methods require use of initiatives and resourcefulness in developing processes and procedures. Works under indirect supervision, conferring with supervisor on unusual matters.
Examples Of ESSENTIAL JOB FUNCTIONS
Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
- Provides administrative and technical support to the Director and Assistant Emergency Management Coordinator (AEMC) in the continued development and maintenance of the city’s Emergency Management program.
- Provides technical support and knowledge for EOC equipment and software to ensure optimal performance and future upgrades.
- Leads in the development, revision, and implementation of emergency management-related plans, including the Comprehensive Emergency Management Plan (CEMP), Hazard Mitigation Action Plan (HMAP), Continuity of Operations Plan (COOP), Disaster Recovery & Redevelopment Plan (DRRP), Disaster Debris Management Plan (DDMP) and EOC Readiness plans, to ensure compliance with local, state and federal guidance.
- Responsible for oversight and organization of After Action Reviews (AAR), providing analysis to identify areas for improvement in training, exercises and/or actual emergency events and oversight of identification and tracking of improvement plans.
- Assists city departments in the development and maintenance of work plans for assigned CEMP activities; manages assigned grant allocations; supports the development and maintenance of the department budget.
- Prepares and submits reports and planning updates as directed and/or to meet local, State, and Federal guidance.
- Responds courteously to public inquiries; provides information within the area of assignment; resolves complaints in an efficient and timely manner.
- Represents the city at emergency management scenes, special events, conferences, meetings, seminars, and training as directed. Leads in the preparation and delivery of public awareness programs and training to city staff, the public, civic groups, medical facilities, schools, and private organizations, and promotes the development of emergency management plans and personal preparedness.
- Maintains and coordinates community outreach efforts to provide opportunities for stakeholders to engage with the whole of community, including social media to its fullest potential, employ other non-traditional outreach methods such as teleconferencing, and implement novel uses to engage partners in planning and preparedness efforts.
- Leads, administers, and assists with the development, implementation, coordination, delivery, and evaluation of emergency preparedness training and exercises for both internal and external stakeholders.
- Develops and maintain databases to ensure references to legislative mandates, statutes, executive orders, and other policies are current to meet mandated compliance.
- Reports to the Emergency Management Operations Center or specified location during emergency and non-emergency incidents, including but not limited to emergencies, disasters, training exercises, and special events in support of the Director, AEMC, and other City and department staff.
- Activates, staffs, maintains, and manages the EOC to ensure a unified response, information sharing, prioritization of resource requests, tracking of expenditures, documentation of actions, and assisting leadership in decision-making.
- Performs On-Call duties when scheduled and reports to work within the specified timeframe. Works alternate shift schedules when necessary to meet the mission requirements, including evenings, weekends, and holidays as required and assigned
- Maintains situational awareness of significant incidents and events utilizing various tools such as public safety radio, PDWeb, social media, and various websites.
- Provides assistance to organizations conducting facility surveys to elevate their emergency plans and make improvements or recommendations.
- Recognizes the importance of consistent attendance to the department’s success and adheres to assigned work schedule as outlined in the Department and city attendance policies and procedures; ensures all behaviors comply with the city’s Personnel Rules and Regulations Leads and ensures all assigned special projects and other duties as assigned are completed on time.
Typical Decisions: The incumbent is responsible to develop, update, and maintain elements of the City’s Emergency Management department planning documents, along with other supporting documents. The incumbent shall evaluate and assist with implementing methods to coordinate planning with supervisors, various departments, personnel, agencies, outside organizations, and other interested parties. The incumbent makes recommendations to the department head or supervisor regarding major changes or revisions to the emergency management plan.
Minimum Qualifications
Knowledge of: Emergency management principles and practices, the Incident Command Systems (ICS,) the National Incident Management System (NIMS), and federal, state, and local laws pertaining to emergency management. The four phases of Emergency Management; the concept of an all-hazards approach to emergency management, Integrated Emergency Management Systems, development of emergency management plans, emergency operations center operating procedures and guidelines.
Skill and Abilities : The ability to remain calm under pressure, excellent critical thinking, organizational, strategic planning, problem-solving skills, strong written and verbal communication skills, and the ability to stay flexible and to make quick decisions as disasters/projects priorities evolve. Excellent proficiency with Microsoft applications (Excel, PowerPoint, Teams, SharePoint, Word, etc.); preparing technical documents; facilitating meetings; addressing large groups.
Education: Bachelor’s degree in Public Administration, Political Science, Health Administration, or related field. Master’s Degree preferred.
Experience: Three (3) years of emergency management experience in a local, state, federal, or non-profit agency or related field. Four (4) years of experience preferred.
Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements.
Licenses and Certifications: Texas Class C driver’s license required (must obtain within 30 days of hire per state law). Must obtain a Certified Emergency Manager (CEM) certification from the International Association of Emergency Managers (IAEM) within two (2) year of hire. Federal Emergency Management Agency (FEMA) issued Advanced Professional Series (APS) within two (2) year of hire.
Conditions of Employment: Must pass a drug test, driver license check, criminal history background check, periodic CJIS background check (for positions requiring access into Police buildings) and social security number verification check.
Physical Demands And Working Conditions
This job is based in an office environment with moderate noise levels. Activities that require fine motor skills, sitting, speaking, hearing, and vision are frequently involved, while walking, standing, reaching, handling, lifting, and carrying may be required occasionally. There are minimal health and safety risks, except when responding to a disaster, where protective gear may be required based on outdoor conditions. Employees must be able to lift, carry, push, and pull materials and objects weighing up to 25 pounds. The job also requires operating a vehicle.
Emergency management duties require the ability to respond to incidents after hours and work extended hours on site, under difficult and trying circumstances. Staff must be available 24/7 through wireless devices that can manage both voice and data communications. At times, they may be required to climb stairs and ladders, move and/or climb over obstacles, and work under specific emergency conditions. This job requires working in different weather conditions, sometimes in extreme temperatures, and around potential hazards such as chemicals, fumes, biohazards, as well as electrical and mechanical hazards.
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation.
As a valued Team Plano member, you will receive numerous benefits:
- Eligibility to telecommute/flexible schedule
- Paid certifications for CEM and ensuring its continued maintenance
- Paid training for career development that takes place during work hours
- Comprehensive medical, dental, vision plans
- Membership in the Texas Municipal Retirement System (TMRS), in which the City matches contributions 2:1 upon retirement
- Up to three weeks of paid vacation annually
- Up to three weeks of sick leave annually
- Nine paid holidays
- Tuition Assistance
- Free recreation center membership
- And so much more! Learn about our benefits here.
Equal Employment Opportunity
Equal Opportunity Employer - EOE/M/F/V/D
Open positions are subject to close without notice.
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