NATURE OF WORK
Under the direction of the Human Resource Manager, the Human Resource Intern coordinates and provides administrative and technical support for the City’s seasonal employee recruiting process and provides general office support and project assistance, as needed. This position requires a high level of organization, attention to detail, communication skills and confidentiality.
ESSENTIAL FUNCTIONS
- Coordinate seasonal employee recruiting activities for the City.
- Prepare, organize, and disseminate recruiting, orientation and onboarding materials.
- Work closely with and assist various City Department Heads and/or Division Supervisors during the recruiting process.
- Serve as the point of contact for all seasonal employee and public inquiries regarding employment, whether by phone, email, or in-person.
- Assist with new hire orientation and onboarding processes.
- Process and track seasonal employee paperwork, seasonal employee changes and seasonal employee separations.
- Maintain seasonal employee records and files (electronic and hard copy) in accordance with records retention and disposition schedules.
SKILLS
- Strong interpersonal, written and oral communication skills.
- Excellent organization, attention to detail, accuracy, time management and critical thinking skills.
- Basic math skills
KNOWLEDGE
- Basic knowledge of human resource principles, practices and procedures and general knowledge of applicable federal and state laws governing employment practices.
- Knowledge of and experience working in a professional office environment.
- Considerable knowledge of Microsoft applications, including Outlook, Word, Excel, Publisher and Access; familiarity with applicant tracking systems and/or HRIS.
ABILITIES
- Ability to establish and maintain relationships with staff, public, executives, and officials from other agencies using tact and judgment.
- Highly flexible, self-starter, proactive, responsive, resourceful and motivated.
- Ability to work independently as well as in collaboration with other staff and outside agencies.
- Ability to effectively organize and prioritize assignments.
- Ability to organize and maintain large volumes of information and paperwork.
- Ability to understand and follow written and oral instructions, policies and procedures.
- Ability to handle confidential material in strict confidence and professionalism.
- Ability to multi-task using multiple applications and technologies.
ILLUSTRATIVE EXAMPLES OF WORK
- Tracking of all seasonal hires throughout the entire employment life cycle.
- Coordination of pre-employment testing for all seasonal hires.
- Coordination of onboarding activities for seasonal employees.
- Create and maintain seasonal employee personnel files; scanning and indexing records to ensure accuracy.
- Greet department visitors.
- Answers frequently asked questions from applicants and employees related to standard policies/practices, hiring processes and other general inquiries. Refers more complex questions to appropriate staff.
- Perform related essential/non-essential job functions and other duties as assigned.
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
- The primary duties of this position are performed in a public office building environment with some occasional travel.
- Sufficient clarity of speech and hearing, with or without reasonable accommodation, which permits the employee to discern verbal instructions, to conduct face-to-face and telephone conversations and communicate effectively.
- Sufficient visual acuity, with or without reasonable accommodation, which permits the employee to comprehend written work instructions and to review, evaluate and prepare a variety of written materials.
- Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate standard office equipment and computer systems.
- Sufficient body flexibility, personal mobility and strength, with or without reasonable accommodation, which permits the employee to work in an office setting, to sit for extended periods and to occasionally lift and move objects weighing up to twenty (20) pounds.
REQUIRED TRAINING, EXPERIENCE, AND QUALIFICATIONS:
- Completion of a high school diploma or GED.
- Clerical office experience (school or professional setting) with high attention to detail.
- Ability to learn new systems and processes quickly.
- General understanding of the employee lifecycle and personnel actions.
- Preference will be given to current or recent enrollees in an undergraduate or graduate degree program with an interest and aptitude to work in Human Resources.
- Proficient in Google suite and Microsoft applications.
- HRIS and ATS experience preferred.
- Excellent interpersonal skills, positive attitude, enjoys helping others while providing excellent customer service, and ability to maintain confidentiality.
- Ability to work independently, be extremely organized and pay close attention to detail.
- Must be honest, dependable and trustworthy.
SUPPLEMENTAL INFORMATION / SPECIAL REQUIREMENTS:
This position is part of the Part-time & Seasonal Pay Plan. Details about the compensation and benefits for this position can be found in the agreement by clicking here.
The class specification which appears above is intended to be sufficient merely to identify the class and be illustrative of the kinds of duties that may be assigned to the position allocated to the class and should not be interpreted to describe all of the duties which may be required of employees holding a position assigned to this class.
The City of Delaware is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act (ADA) and the Americans with Disabilities Act Amendment Act (ADAAA), the City of Delaware will provide reasonable accommodations, upon reasonable request, to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.
