Permits Technician (Septic/Onsite Wastewater)
Job ID: 107934
Location: Oregon City, Oregon
Full/Part Time: Full Time
Regular/Temporary:Regular
CLACKAMAS COUNTY CORE VALUES
Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:
• Service
• Professionalism
• Integrity
• Respect
• Individual accountability
• Trust
By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.
https://www.clackamas.us/countyadmin/spirit
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring.
We encourage applicants of diverse backgrounds and lived experience to apply.
CLOSE DATE
This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, June 9th, 2025.
Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application.
PAY AND BENEFITS
Annual Pay Range: $62,251.49 - $79,499.33
Hourly Pay Range: $29.928602 - $38.220830
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.
Employee benefits become effective the first of the month following an employee's date of hire.
Attractive benefits package and incentives for employees in regular status positions are detailed below.
Generous paid time off package, including:
• 12 hours of vacation accrued per month
• Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with http://dochub.clackamas.us/documents/drupal/a51ff5d3-d243-49ba-aa11-15324f4c0bf8! This means you have access to vacation time at time of hire.
• 8 hours of sick accrued per month
• 10 paid holidays and 1 personal day per year
Other Benefits:
• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
• Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
• OPSRP members get vested after five years of contributions or when they reach age 65
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Robust EAP and wellness programs
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see links below for additional information)
This is a full time County position represented by AFSCME.
https://dochub.clackamas.us/documents/drupal/e044da55-8261-4563-b291-b40e891a2031
http://www.clackamas.us/des/benefits.html
JOB DETAILS AND QUALIFICATIONS
• Are you passionate about helping others?
• Do you have exceptional skills in building partnerships through a commitment to providing excellent customer service?
• Do you thrive working in a team environment and are invested in team success?
• Do you have exceptional organizational skills?
• Do you have creative problem solving skills?
• Do you have a personal commitment to putting ethics into action by holding yourself to the highest standards of professionalism, honesty, and objectivity?
If you answered “yes” to the questions above, please read on! We are searching for a motivated and customer service-oriented individual to join our team as a Permits Technician at the Clackamas County Department of Transportation & Development.
If selected for this position, you will be joining the Septic/Onsite Wastewater team within the County. As a Permits Technician, your main focus will be on providing superior customer service by providing information to the general public about Department of Environmental Quality (DEQ) rules and laws governing construction of septic systems, soil site evaluations permit applications, inspection processes and procedures. Other components of this position are checking submitted plan review applications for completeness and compliance, assisting customers with using Development Direct software for permit submittal, issuing septic permits and managing and maintaining department records.
We are committed to being an exemplary team with best practices in the application of onsite wastewater regulations working together towards the common goal of achieving overall success of our organization. It is critical that every member of our team recognizes the vital role we play in our community. To that end, we are searching for an individual who is motivated to be a positive and collaborative contributor, demonstrating strong interpersonal, communication and organizational skills that will allow us to improve, develop and enhance our operations.
Required Minimum Qualifications/ Transferrable Skills:*
• A minimum of two (2) years of relevant experience in the land use, development and/or construction industry, reviewing information for compliance with various local, federal and/or state codes, rules, laws, and/or regulations
• A minimum of two (2) years of experience providing excellent customer service to the public as well as to other external and internal stakeholders within various levels of an organization
• A minimum of one (1) year of experience establishing priorities and managing workload with minimal supervision while adhering to deadlines
• Experience receiving and processing payments and balancing financial transactions
• Experience working with electronic and/or paper file management and record keeping systems
Preferred Special Qualifications/ Transferrable Skills:*
• A minimum of one (1) year of experience processing permit applications, including reviewing documents, plans, and permit applications for completeness and compliance with State and County codes, ordinances, and/or regulations
• Experience as a Permit Specialist, Permit Tech or a related position within the public sector
• Experience determining when State or other agency permits are required before a local permit can be submitted for plan review or issued, and referring customers to the appropriate agency
• Experience using Project Dox or Accela Permitting Software
*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
KEY COMPETENCIES FOR SUCCESS IN THIS POSITION | We are looking for someone who:
• Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work (Clackamas County Core Values).
• Builds Relationships by sustaining cooperative working relationships with internal and external customers, partners and stakeholders; honoring commitments; and delivering exceptional customer service.
• Commits to Teamwork and Collaboration through team unity by working effectively towards a shared goal, encourages sharing of information, productive problem solving and putting team success first.
• Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of those we serve and maintaining composure in difficult, stressful, and quickly emerging situations.
• Exhibits Strong Interpersonal Skills including excellent professional verbal and written communication and the ability to effectively communicate with emotional or upset customers and maintain tact, good judgment, and diplomacy.
• Embraces Continual Learning by displaying an ongoing commitment to and taking ownership for learning and self-improvements; and, by demonstrating willingness to grow within the job as technology and organizational changes demand it.
• Values Technology & Use of Electronic Systems appropriately and effectively for the processing and distribution of information, supports the implementation and use of technology in the workplace.
• Seeks to Problem Solve by using critical thinking and analytical skills, identifies alternative strategies bringing a solution-focused approach to address challenging or difficult problems.
• Puts Ethics into Action by holding himself, herself, or themselves to a high standard of professional, honest, and objective behavior in all dealings with or about internal County staff, internal and external stakeholders, community partners, service providers and the public. Maintains professional relationships and appropriate social, emotional and physical boundaries at all times with all persons we are entrusted to serve.
• Promotes Cross Cultural Effectiveness by engaging in a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds and values.
TYPICAL TASKS
Typical tasks and responsibilities include, but are not limited to:
• Assists customers over the phone, by email, and at the front counter (and virtual appointments) with information on regulations and DEQ rules regarding septic systems, site evaluations, existing system reviews, and the septic permitting process.
• Reviews permit applications submitted through development direct for completeness and compliance with state (DEQ) and County regulations. Works with customers to provide complete applications.
• Calculates and collects permit fees, assigns permits to be reviewed and issues septic permits. Issues soil evaluations, septic permits, and existing septic system review reports. Determines type(s) of permits needed. Verifies contractor licensing.
• Monitors the permit and plan review status and provides current information to staff and the public. Updates and maintains permit tracking system (Accela and Development Direct). Enters and updates information into permit files.
• Coordinates with other departments to implement internal processes and procedures that meet Septic and DEQ requirements and rules. related to the permitting process.
• Participates in developing procedures, routines, forms and record keeping systems which assist in the plan review process. Participates in testing and upgrades for software systems such as Development Direct and Accela.
• Researches county records and other sources for building and septic information in response to customer inquiries. Maintains new records, inspection reports and certificates.
WORK SCHEDULE
This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.
This position is eligible for hybrid on-site/telework subject to the county records and other sources for building and septic information in response to customer inquiries. Maintains new records, inspection reports and certificates.
This position is eligible for hybrid on-site/telework subject to the https://dochub.clackamas.us/documents/drupal/9065b5fb-2237-47ce-9534-e7c8c40fc2bc and based on the Department's business needs. This position requires 80% of work time to be spent on site (in-office Monday through Thursday, with an option to telework on Fridays). The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington.
EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
http://www.clackamas.us/
http://www.clackamas.us/onboarding/
https://www.mthoodterritory.com/
ABOUT THE DEPARTMENT
The mission of the Department of Transportation and Development (DTD) is to assist residents and businesses in creating vibrant, sustainable communities through innovative and responsive public service.
DTD is responsible for a broad range of county services involving land use planning and permitting, building permits, county code enforcement, solid waste and recycling, road construction and maintenance, surveying, plat approvals, public land corner restoration, economic development, libraries, County parks, and dog services.
http://www.clackamas.us/transportation/
APPLICATION PROCESS
Clackamas County only accepts online applications.
Help With Your Application:
https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f
https://www.clackamas.us/jobs#helpwiththeapplication
If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:jobs@co.clackamas.or.us?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE
https://www.clackamas.us/des/jobs.html
https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb
VISA SPONSORSHIP
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.
EQUAL EMPLOYMENT OPPORTUNITY
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
RECRUITING QUESTIONS?
Lindsay Roberts, Recruiter
mailto:LRoberts2@clackamas.us
To apply, visit https://apptrkr.com/6249694
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