Animal Control Officer

City of Raleigh North Carolina • Full-time • Raleigh, NC • $48.60k - $68k / year • 3d ago

This is responsible non-sworn work in enforcing ordinances and statutes relating to the control of animals.

The City of Raleigh is seeking an Animal Control Officer responsible for enforcing ordinances and statutes relating to the control of animals. Work involves patrolling an assigned area of the city in search of stray animals or violations of animal ordinances. Work includes responding to citizens' complaints regarding possible ordinance violations and taking appropriate action, including the issuance of citations. Work includes the taking into custody, care, and transportation of stray and injured animals and their delivery to the animal shelter. Work is performed under general supervision and in accordance with established operating procedures and oral and written directives. Work involves considerable public contact and requires the exercise of tact and discretion in specific situations. Work is reviewed through direct observation of work habits and evaluation of results achieved.

Work is subject to stand-by and/or call back status for emergencies and shift work. Work is on a rotating schedule, Monday through Sunday, both day and/or night shifts. Must carry and respond to a cell phone, pager, or radio when off duty and on call. Work involves day and/or night, exposure to inclement weather.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

Patrols a designated work area of the city in an animal control vehicle to respond to animal control related cases
Responds to assigned calls for animal control service involving animal control issues
Conducts preliminary and follow-up investigations of animal control violations
Interviews persons including witnesses, victims, and suspects having information about animal control issues
Collects, packages and preserves evidence in animal control cases
Prepares written reports and notes of animal control investigations
Presents probable cause to magistrate for summons and misdemeanor warrants regarding animal control violations
Provides community service functions including talks at community meetings and provides school education
Provides the public with information on laws, ordinances, regulations, on animal control services as required
Be capable of working rotating shifts
Communicates effectively and coherently over radio channels.
Exercises independent and good judgment when dealing with the public.
Wears assigned uniform and equipment as required
Have regular and predictable performance (e.g., non-scheduled absenteeism)
Gets along well with others Be able to work independent of direct supervision
Utilize directed and self-directed work time in an efficient, effective and safe manner
Subordinate to lawful commands of supervisor ranked personnel
Protect the public image and reputation of the Raleigh Police Department
This position will be required to obtain a City permit in order to operate a City-owned vehicle

Education and Experience:

High School diploma or G.E.D. equivalency; 1 to 3 years' experience in animal control enforcement, or related work with wild or domestic animals
Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Licenses or Certifications:

Valid North Carolina Class C Driver’s license with a satisfactory driving record, or the ability to obtain within 60 days of hire

Preferred Qualifications:

Some college level courses and/or other military training in job related field
Previous investigative or similar type work experience

Knowledge of:

Must be familiar with the geography associated with the City of Raleigh and Wake County, North Carolina
Must have a clear understanding of both local and state ordinances, laws and regulations pertaining to the general care and control of animals or display an ability to acquire such knowledge rapidly

Skill In:

Operation of automotive equipment such as a pickup truck
Written and oral communication

Ability to:

Work under adverse weather conditions
Keep simple records and to prepare routine reports
Follow oral and written directions. To document routine and investigative activities on proper administrative reports and maintain those files and record

ADA and Other Requirements:

Work Environment and Physical Effort:
Medium: Exerting up to 50 pounds of force occasionally, up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Work Environment:
Work is typically performed in an outdoor environment, near moving traffic, and in a vehicle. Employees will occasionally work in an office or similar environment.

Work Exposure:
There is frequent exposure to individuals who are hostile or irate, communicable diseases and loud noises. Employees may occasionally be exposed to individuals with known violent backgrounds, extreme cold (below 32 degrees) in extreme heat (above 100 degrees) and toxic or caustic chemicals or substances.

City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.