The City of Rancho Cucamonga’s Finance Department is seeking a detail-oriented and service-driven Administrative Assistant as a key front-line support role to support our Finance divisions and leadership. This position plays an important part in ensuring smooth departmental operations through high quality customer service, strong organizational support, and the ability to coordinate a wide variety of administrative functions with accuracy and professionalism.
The ideal candidate will bring initiative, sound judgment, and a collaborative mindset, with the ability to manage competing priorities, support evolving systems and processes, and communicate effectively with employees, internal departments, and the public. Beyond traditional administrative support, this role calls for a proactive and emotionally intelligent problem solver who can anticipate team needs, contribute fresh ideas and improved processes, and help deliver an exceptional customer service experience across the organization.
Who we’re looking for:
Someone who takes pride in helping a team succeed and enjoys being the person who keeps things running smoothly behind the scenes. Some important traits include:
· Experience in administrative support, customer service, or office coordination.
· Strong organization and time management skills.
· Ability to anticipate needs, solve problems, and streamline daily processes.
· A friendly, welcoming presence with excellent written and verbal communication skills.
· Comfort working with modern office systems, documents, and evolving workflows.
This role is a great fit if you:
· Lead with service: You create a helpful, professional experience for employees, residents, and partners.
· Thrive on organization: You enjoy managing details, keeping schedules and materials aligned, and ensuring nothing slips through the cracks.
· Think proactively: You anticipate what the team will need next and bring a solutions-oriented mindset to daily work.
· Communicate with confidence: You work effectively with staff at all levels, including department leadership, in a positive and collaborative way.
· Enjoy supporting meaningful work: You like juggling multiple priorities and contributing to department initiatives and citywide operations.
What you’ll be doing in the position:
· Answering calls and serving as a welcoming first point of contact for Finance, helping route questions or concerns to appropriate team members.
· Supporting Finance divisions with counter and front-desk +inquiries for back-up during peak periods.
· Distributing incoming mail and assisting with outgoing bulk mailers and departmental communications.
· Processing invoices, subscriptions, memberships, and related administrative documentation with accuracy and attention to detail.
· Maintaining monthly purchasing card (P-Card) documentation and preparing transaction review packets to support Accounting and audit needs.
· Assisting with timekeeping and payroll related administrative coordination using the City’s ERP system and workflows.
· Maintaining office supply inventory, ordering supplies, and utilizing the City’s procurement software program.
· Supporting the Finance Department’s business process and SOP documentation initiative by curating materials into a consistent, organized system in partnership with Finance leadership.
· Assisting with department projects, employee trainings, and meeting coordination as needed.
· Performing other related duties as assigned in support of Finance and departmental priorities.
Education and/or Experience:Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: Equivalent to graduation from high school and 2 years of progressively responsible administrative experience.Knowledge, Skills, and Abilities:
Office procedures; office equipment; telephone etiquette; rules of proper English usage, grammar, punctuation, and spelling; the use of personal computing equipment and associated office software used for word processing and spreadsheets; basic record keeping principles and practices; business letter writing and the standard format for typed materials; arithmetic calculations including percentages, fractions, averages or other formulas; perform detailed office support work within classification level; type routine correspondence from drafts; use initiative and sound independent judgment within established guidelines; organize and prioritize work; maintain accurate files and records; establish and maintain effective working relationships with those contacted in the course of the work; operate a variety of office machines including but not limited to a multi-lined telephone, facsimile machine, calculator and copier; establish and maintain various electronic and/or manual recordkeeping systems.Special Requirements:Specified assignments require possession of a valid California Driver's License.All levels require a minimum keyboarding ability of 40 words per minute or demonstrated proficiency at an advanced level in Word.
APPLICATION PROCESSAll applicants are required to apply online at
www.cityofrc.us.
The closing date is 6:00 PM on Thursday, March 19, 2026, or until a sufficient number of applications have been received.Applications must be complete and demonstrate that the minimum qualifications are met. All statements made on the application are subject to investigation and verification. Resumes may be attached to the completed application form as supplemental information but will not be accepted in lieu of an official application form. Applications will be screened and the most qualified candidates who best match the needs of the City will be invited to compete further in the examination process. Candidates who meet the minimum qualifications will remain, candidates, until a final offer is accepted by the candidate who most closely meets the requirements of the City. The City may conclude that none of the candidates, even those who meet the minimum qualifications, are appropriate for the position.
Successful candidate will be required to:
- Complete a verification form designated by Immigration and Naturalization Service to certify that they are eligible for employment in the United States of America; and
- Pass a pre-employment medical exam,
- Pass a reference and background verification. References will not be contacted until mutual interest has been established.
If hired, candidate will be required to complete a verification form designated by Immigration and Naturalization Service to certify that they are eligible for employment in the United States of America and furnish proof certifying legal authorization to work in the United States.The City of Rancho Cucamonga Participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. In accordance, the City will provide the U.S. Citizenship and Immigration Services and, if necessary, the Department of Homeland Security and Social Security Administration, with information from each new employee's Form I-9 to confirm work authorization. For additional information regarding E-Verify, the Federal Government's online employment eligibility verification system, please visit www.uscis.gov.DisclaimersThe City of Rancho Cucamonga is an Equal Employment Opportunity Employer. In addition, the City of Rancho Cucamonga abides by a nepotism policy that may preclude you from being hired if the City employs a relative. The City of Rancho Cucamonga makes reasonable accommodations for disabled persons, considering each situation on an individual basis. Please make direct requests for accommodation to Human Resources. For information on Employee Rights under the Family and Medical Leave Act, please click here. There is a no smoking policy in effect in all City Offices and vehicles. Finally, please note that the provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Questions regarding this recruitment may be directed to Human Resources at Careers@CityofRC.us. Applicants may wish to visit the City's official website at www.cityofrc.us for more information.
