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Franklin County is seeking a dedicated and experienced leader to serve as our Animal Control Supervisor, guiding a team committed to protecting public safety, promoting responsible pet ownership, and ensuring the humane care and treatment of animals throughout our community.
Compensation:
Estimated Hiring Salary Range: $49,845-$52,337
**To Be Determined Based on Experience and Qualifications**
Benefits:
Franklin County offers a competitive benefits package designed to encourage and support your health, well-being and productivity. Benefit options include medical and dental insurance; elective supplemental insurance options such as short-term disability, vision, and voluntary term life; local government retirement; 401(k) with a 4% employer contribution (no employee match required); generous paid leave that includes 13 county-observed paid holidays per year; an employee wellness program inclusive of a county sponsored gym and an employee assistance program.
For more information about Franklin County benefit options please clickhere.
An employee in this class oversees Animal Services Officers, complaints and calls for service. The employee organizes Animal Service Officer’s daily duties and caseloads to assure the completion of all daily tasks and immediate calls for service are handled. The employee reviews all case files to assure completion before closing the cases. The employee will also carry out Animal Services Officer duties when necessary, due to lack of staff availability. The role also assists animal shelter personnel with maintaining the animal shelter, including cleaning and caring for the animals impounded in the animal shelter, assisting with euthanasia, and maintaining supply organization. Independent judgment and initiative are required particularly in determining appropriate action for an injured or vicious animal. The employee in this class is subject to indoor and outdoor environmental conditions; narrow passageways, crawl spaces, and areas which may cause claustrophobia; conditions which may affect the respiratory system and the skin such as fumes, poor ventilation or carbon monoxide gas; and working on high places and around significant noise. Work in the animal services field is also subject to the final standards of OSHA on blood borne pathogens. Work is performed under close supervision of the Animal Services Director, and is evaluated through conferences, reports, and effectiveness of animal service officers under their supervision.
Oversees Animal Services Officers’ schedules, duties, assignments, logs, inspections, etc.
Reviews completed case calls to ensure completion of cases and documentation of case events; closes cases once reviewed
Investigates potentially dangerous dog cases and presents all records and information to the Animal Services Manager to determine whether the dog should be deemed dangerous.
Routinely visits dogs determined to be dangerous to update conditions and check compliance with dangerous dog regulations.
Investigates violations of county ordinances and NC General Statutes pertaining to animals.
Respond to calls for service were animals pose a threat to public safety and health.
Investigates domestic animal bites to humans and quarantines domestic animals in accordance with NC General Statutes for rabies observation
Investigates possible rabies exposure from wildlife to domestic animals and/or humans
Investigates allegations of animal cruelty, neglect, abuse and abandonment
Assists law enforcement officers where animals are involved.
Responds to emergency calls through 911 communications.
Attends court proceedings for matters related to animals.
Issue warnings and civil citations for violations of county ordinances and NC state laws
Works 24 hour, rotating, on-call shifts to provide 24/7 emergency response to animal related emergencies.
Captures and contains stray domestic animals using suitable humane techniques.
Transports wounded, sick and injured animals to the animal shelter for care and/or disposition
Euthanizes diseased, vicious, and unclaimed animals in the prescribed manner.
Prepares rabies specimens and insures the timely delivery to the laboratory for testing.
Assists animal shelter personnel to maintain cleanliness of the shelter and care for impounded animals.
Maintains daily activity logs, case report documentations, and animal records
Maintains the vehicle issued to the individual officer through upkeep, service maintenance, sanitation and cleanliness.
Provides education to the public through events, presentations and one on one encounters to promote responsible pet ownership.
Support and promote animal services’ lifesaving efforts and programs
Additional Job Duties
Performs related duties as required.
Knowledge, Skills and Abilities
Ability to make educated and rational decisions.
Ability to compile information for monthly/yearly statistic reports.
Ability to delegate tasks accordingly to provide efficient results.
Working knowledge of methods of capturing and handling animals.
Working knowledge of the care of animals/disease regulations.
General knowledge of the Animal Services Ordinance, federal and state laws
pertaining to animals.
Ability to be organized and keep accurate and current records.
Ability to use a rifle and/or shotgun.
Ability to deal tactfully, courteously, and firmly with the public.
Ability to de-escalate irate citizens while maintaining a professional manner.
Ability to maintain effective working relationships with other employees.
Completion of high school and some experience with animals; or equivalent combination of education, experience, and training.
At least two years of Animal Services experience
