UNCLASSIFIED POSITION LOCATED IN FULTON COUNTY POLICE DEPARTMENT
Minimum Qualifications
Associate’s degree in animal science, Zoology, Veterinary Technology, Criminal Justice, Biology, or related field required; supplemented by three (3) years of experience in animal control with an understanding of state and local laws, regulations, codes and ordinances or related field; or two (2) years of experience as an Animal Services Officer II or Bite Investigator (Fulton County Government Police Department—current or former employees only), to include one (1) year of lead or supervisory experience; or any equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities for this job; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Specific License or Certification Required: Must possess and maintain a valid Georgia driver’s license. Must possess and maintain the following certificate(s) within 24 months of employment: National Animal Control Association (NACA) ACO (Animal Control Officer) I, NACA ACO II, and NACA ACO III.
Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in the performance of the essential functions and learn, comprehend, and apply all County or departmental policies, practices, and procedures necessary to function effectively in the position.
Veterans’ Preference
Qualifying veterans will be given preference in the form of a guaranteed invitation to interview for any position to which they applied and have been found to have met the minimum qualifications. Veterans’ preference provides for hiring preference on initial appointment only. To see the full Fulton County Veterans’ Preference Policy and Procedure, please
click here
Examination
The examination will consist of an evaluation of education and experience, accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as qualified. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position.
ALL APPLICATIONS MUST BE COMPLETED IN FULL BEFORE THEY ARE SUBMITTED. PLEASE REVIEW ALL APPLICATIONS FOR ACCURACY AND MAKE ALL CORRECTIONS BEFORE SUBMITTAL BECAUSE ERRORS CAN RESULT IN NOT MEETING THE MINIMUM QUALIFICATIONS. ADDITIONAL INFORMATION WILL NOT BE ACCEPTED AFTER ALLOCATIONS ARE RECEIVED BY THE PERSONNEL DEPARTMENT.
Purpose Of Classification
The purpose of this classification is to supervise and coordinates a team of Animal Field Services staff within the Fulton County Police Department. Responsibilities includes directing the day-to-day work of the team, creating schedules, and overseeing operational activities. This classification is distinguished from Animal Field Services Manager in that the former focus is on the direct, hands-on oversight of a team, whereas the latter, plans, organizes, and directs the overall operations of the Animal Field Services Division.
Essential Functions
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Supervises, directs, and evaluates assigned staff: develops and oversees employees’ work schedules to ensure adequate coverage and control; organizes, prioritizes, and assigns work; evaluates employee performance; interprets, and enforces policies and procedures; oversees timekeeping and records management; investigates compliant against staff; provides coaching and mentoring; facilitates trainings, resolves staff issues, makes hiring recommendations, administers disciplinary and acts as the liaison between employees and management.
Responds to citizen complaints and investigate alleged violations of animal laws and regulatory ordinances; observe areas of alleged violations and interview witnesses to determine if laws are being violated; issues warning and citations to violators; collaborates and communicates with the appropriate court functions, ensuring that the appropriate individual(s) are involved/present as required and attending hearings as needed; set up inspections calls to ensure compliance with laws and ordinances; and performs follow-up site inspections as needed.
Conducts investigations and prepares written reports of incidents; prepares evidence for court cases; testify in court as a witness in animal control related cases; monitors and assist with court related matters; reviews cases submitted by officers; develops summaries of courter related activities; and performs follow-up as needed.
Maintains inventory of supplies and equipment; submits purchase requests for replacement of supplies and equipment per departmental guidelines; and performs inspections of animal control equipment, vehicles and workstations for cleanliness and service.
Assists officers and dispatch with managing caseloads such as, emergency/non-emergency and high priority calls as needed; handles calls outside the scope of an Animal Services Officer; prepares and maintains records of unit daily activities and action logs; and updates information of calls within the computerized program.
Interprets and enforces the provisions of applicable federal, state, and local codes, ordinances, laws, rules, regulations, specifications, standards, policies and procedures: provides information and assistance concerning code and ordinances requirements; discusses problem areas with animal owners, residents, and businesses; makes suggestions and recommends solutions to violations; responds to questions or complaints concerning animal code violations; educates citizens about services, resources, laws, and regulations relating to the control, confinement, vaccinations, adoptions, shelters, and care of animals; and visits schools to educate students about animal safety.
Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures; receives and reviews various documentation, including monthly reports, court documents and records, environmental laws and zoning regulations; reviews, completes, processes, forwards or retains as appropriate; prepares, completes, and submits various forms, reports, correspondence, and other documentation, including timesheets, performance evaluations, quarterly reports, and community improvement reports; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.
Operates and maintains a County motor vehicle; operates a personal computer to enter, retrieve, review, or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions. Communicates with County officials, supervisor, other employees, law enforcement personnel, residents, veterinarians, businesses, Court officials, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Additional Functions
Performs the duties of the Animal Services Officers and Dispatchers. Also functions as an Animal Services Manager in his/her absence. Performs other related duties as required.
For Applicants With Prior Military Service
We strongly encourage veterans, prior military and transitioning service members to apply. Many of the competencies and transferable skills developed through military service directly support success in this role, including:
- Leadership Under Pressure – Experience leading personnel, making sound decisions in high-stress situations, and maintaining accountability while achieving mission objectives.
- Operational Planning & Execution – Ability to coordinate resources, manage daily operations, implement procedures, and ensure successful completion of complex assignments.
- Adaptability & Rapid Problem Solving – Proven ability to assess changing conditions, address unexpected challenges, and develop effective solutions in dynamic environments.
- Team Cohesion & Communication – Strong skills in building collaborative teams, mentoring personnel, resolving conflicts, and communicating effectively with diverse stakeholders.
- Safety & Risk Awareness – Commitment to following safety protocols, assessing risks, maintaining situational awareness, and protecting personnel, equipment, and the public.
- Technical & Equipment Proficiency – Experience operating, maintaining, and training others on specialized equipment, vehicles, technology systems, and field operations tools.
Performance Aptitudes
Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data. This includes exercising discretion in determining data classification and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.
Human Interaction: Requires the ability to work with and apply principles of persuasion and/or influence over others to coordinate programs or activities of a project and resolve typical problems associated with the responsibilities of the job.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division. This may include counting, recording counts, and basic measuring.
Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness, and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.
ADA Compliance
Physical Ability: Tasks require the ability to exert light physical effort in sedentary to moderate physical work, but which may involve some sitting, standing, walking, climbing, kneeling, crouching. crawling, lifting, carrying, bending, twisting, pushing and/or pulling of objects and materials of moderate weight (50-100 pounds).
Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
Fulton County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
01
The answers you provide to the supplemental questions will be used to determine if you meet the minimum qualifications for this position. Your responses pertaining to specific work experience and education must be clearly shown in the areas for work history and education on your application. Your application must be completed in full before it is submitted. Please review all applications for accuracy and make all corrections before submittal because errors can result in not meeting the minimum qualifications. We do not accept additional information after your application has been received by the Human Resources Management Department. Do you accept these conditions?
02
What is your highest level of education completed?
- High School Diploma or G.E.D. Equivalent
- Some College
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Doctorate's Degree
- None of the above
03
In what field of study related to this position do you possess an Associate's Degree, Bachelor's Degree, Master's Degree and Doctorate's Degree or have earned college credits?
- Animal Services
- Zoology
- Veterinary Technology
- Environmental Science
- Criminal Justice
- Biology
- Animal Behavior
- None of the above
04
If you have received some college credits related to this position, but did not receive your degree, how many college credits did you earn?
- 0 - 29 Semester Hours
- 30 - 59 Semester Hours
- 60 - 89 Semester Hours
- 90 - 119 Semester Hours
- 0 - 44 Quarter Hours
- 45 - 89 Quarter Hours
- 90 - 134 Quarter Hours
- 135 - 179 Quarter Hours
- Does not apply
05
How many years of experience do you have in animal control or a closely related field, demonstrating knowledge of applicable state and local laws, regulations, codes, and ordinances relevant to Animal Field Services operations?
- Less than 6 months
- 6 months to less than 1 year
- 1 year to less than 2 years
- 2 year to less than 3 years
- 3 years to less than 4 years
- 4 years to less than 5 years
- 5 years to less than 6 years
- 6 years or more
- I have no experience in this area
06
How many years of lead or supervisory experience do you have in a professional setting?
- Less than 6 months
- 6 months to less than 1 year
- 1 year to less than 2 years
- 2 years to less than 3 years
- 3 years or more
- I have no experience in this area
07
What is your highest National Animal Control Association (NACA) ACO (Animal Control Officer) certification level completed?
- NACO ACO I
- NACO ACO II
- NACO ACO III
- None of the above
08
Do you currently possess a valid driver’s license issued by Georgia or any other state in the United States?
09
Please be advised that the Fulton County Animal Services Division is a 24 hour, 7 day a week operation and that this position will be required to work on all shifts, weekends, and holidays. Do you agree to this?
